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All Journal JURNAL PASTI (PENELITIAN DAN APLIKASI SISTEM DAN TEKNIK INDUSTRI) Sinergi OPERATION EXCELLENCE: Journal of Applied Industrial Engineering Jurnal Sistem dan Manajemen Industri Journal of Industrial Engineering Management Jurnal Abdi Masyarakat (JAM) Jurnal Industri Kreatif dan Kewirausahaan Indonesian Journal of Industrial Engineering & Management Go-Integratif : Jurnal Teknik Sistem dan Industri SAINSTECH: Jurnal Penelitian dan Pengkajian Sains dan Teknologi SOROT: Jurnal Pengabdian Kepada Masyarakat Proceeding Mercu Buana Conference on Industrial Engineering Journal of Community Services in Sustainability Serambi Engineering
Uly Amrina
Industrial Engineering Department, Faculty Of Engineering, Universitas Mercu Buana
Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Mechanical Engineering Social Sciences Transportation Other

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Journal : Journal of Industrial Engineering Management

 1 
IMPLEMENTATION OF VALUE STREAM MAPPING TO REDUCE WASTE IN WARRANTY CLAIM PROCESS AT COMMERCIAL VEHICLE AUTOMOTIVE COMPANY Sokheh Nur Maulana; Uly Amrina
Journal of Industrial Engineering Management Vol 7, No 2 (2022): Journal of Industrial Engineering and Management Vol 7 No 2
Publisher : Center for Study and Journal Management FTI UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33536/jiem.v7i2.1149

Abstract

In the automotive industry, after-sales service becomes one of the marketing strategies used. The obstacles arose when there was a problem with the products, but the services related follow-up decisions problem report from customers seems too long because the information delivered by the dealer has not been fulfilled. This research aims to identify waste and implement improvements that can reach the standard after-sales service time set by the company. This study uses the value stream mapping (VSM) method combined with a root cause analysis approach to reduce waste. The problem identification found that the most prolonged decision was the starting system. Then, the dominant waste is a waiting process. The VSM improved processing time efficiency by 34.47% or 33.97 hours (1.4 days). This result proved that the overall reporting time reached 60 hours (2 days) as the company target.
DEVELOPMENT OF LEAN AND GREEN-BASED WORK PROGRAM EVALUATION MODEL IN A COSMETIC SMALL AND MEDIUM COMPANY USING THE CIPP MODEL APPROACH Amrina, Uly; Oktora, Adriyani; Widaningrum, Dyah Lestari
Journal of Industrial Engineering Management Vol 9, No 1 (2024): Journal of Industrial Engineering and Management Vol 9 No 1
Publisher : Center for Study and Journal Management FTI UMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33536/jiem.v9i1.1756

Abstract

Lean and Green is well-known as an emerging paradigm in the industry to increase competitiveness with minimal environmental impact. A small and medium-sized cosmetics company in the Depok area has implemented programs based on lean and green concepts in stages since 2019. Currently, the company does not have sufficient skills and knowledge to carry out independent evaluations. The company also does not yet have a holistic and structured reference evaluation model. This research aims to assist decision-makers in SMIs in comprehensively evaluating the implementation of lean and green concepts. Researchers use the Context, Input, Process, Product (CIPP) model in the evaluation concept design with the in-depth interview (IDI) technique. The results of the study show six indicators that need improvement. Researchers propose two improvement activities that can ensure the sustainability of the lean and green program in the long term.
Co-Authors Aditya Hartanto Adriyani Oktora, Adriyani Alfa Firdaus Alfa, Bonitasari Nurul Andri Yanto Anggadewi, Dinda Damarisa Bintara, Dhaha Yudha Bonitasari Nurul Alfa Dewi, Yulida Intani Dian Primanita Oktasari DIDI JUNAEDI Didi Junaedi Dyah Lestari Widaningrum Evelyn, Grace Fadhillah, Muhammad Rafi Helmy Firmansyah Herdiana, Mochamad Rafi Herlambang, Hendi Humiras Hardi Purba Imam Arief Jaqin, Choesnul Krissensen, Itok Endirga Kusuma, Bagus Pratama Mayangsari, Ika Devi Meldi Ghina Salsabila Muhammad Isa Lufti Novera Elisa Novera Elisa Triana Oktora, Raden Adriyani Putra, Ivan Asmara Qulub, Irkham Syifaul Rahmat Tri Basuki Raisuli, Raga Bumi Roswandi, Iwan Saputra, Aditya Vieri Sawarni Hasibuan Sokheh Nur Maulana Sri Kaidah Syafarrazzaq, Adam Syifaul Qulub, Irkham Tanjung, Putri Renalita Sutra Trisnaryanto, Mohamad Rizki Widyanty, Winda Y. Advin Fajar Nugroho Zulfa Fitri Ikatrinasari