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All Journal Dia: Jurnal Administrasi Publik Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara Journal Publicuho PERSPEKTIF Jejaring Administrasi Publik (JAP) PUBLIKA : Jurnal Ilmu Administrasi Publik
Binti Azizatun Nafiah
Universitas Pembangunan Nasional Veteran Jawa Timur
Humanities Decision Sciences, Operations Research & Management Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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IMPLEMENTASI JAWA TIMUR BELANJA ONLINE SEBAGAI UPAYA PENINGKATAN PERAN USAHA MIKRO, KECIL, DAN MENENGAH AKIBAT PANDEMI COVID-19 Binti Azizatun Nafiah; Beta Viola; Diajeng Putri Yanuardani; Muhammad Faisol Haq
Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara Vol 8, No 2 (2021): Dinamika
Publisher : Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/dak.v8i2.5347

Abstract

Jawa Timur Belanja online yang selanjutnya disingkat Jatim Bejo adalah proses pengadaan barang atau jasa dengan cara optimalisasi pemanfaatan E-marketplace dalam bentuk toko daring dengan mengikutsertakan pelaku UMKM yang terkena dampak Pandemi Covid-19 di Provinsi Jawa Timur sebagai penyedia. Latar belakang adanya program Jatim Bejo dikarenakan perkembangan UMKM di Provinsi Jawa Timur yang lesu akibat adanya pandemi Covid-19, sehingga penelitian ini bertujuan untuk menganalisa dan mengetahui implementasi Jatim Bejo dalam upaya peningkatan peran UMKM akibat pandemi Covid-19 di Provinsi Jawa Timur. Penelitian ini dilakukan di Biro Pengadaan Barang/Jasa Provinsi Jawa Timur, dengan menggunakan metode kualitatif pendekatan deskriptif, serta data yang diperoleh berasal dari dokumen, wawancara pihak Biro Pengadaan Barang/Jasa Provinsi Jawa Timur yang terkait dengan pelaksanaan Jatim Bejo serta para Pelaku UMKM di beberapa Kota/Kabupaten dengan meninjau tahapan intrepetasi, tahapan pengorganisasian, serta tahapan implikasi. Hasil penelitian membuktikan bahwa implementasi Jatim Bejo dapat meningkatkan Peran UMKM di Provinsi Jawa Timur.
Kajian Ekonomi Politik Transportasi Massa:Studi Kasus Kebijakan Transportasi Massa di DKI Jakarta Binti Azizatun Nafi’ah
Jejaring Administrasi Publik Vol. 12 No. 2 (2020): Jejaring Administrasi Publik
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jap.v12i2.29353

Abstract

Berbicara tentang transportasi massa berkaitan erat dengan industri otomotif Indonesia. Kegagalan penyelenggaraan transportasi massa di DKI Jakarta mengimplikasikan eksistensi industri otomotif yang terus berkembang mengimplikasi dominasi alternatif berupa transportasi pribadi. Efek yang ditimbulkan sangat merugikan diantaranya kemacetan, inefisiensi waktu dan tenaga. Peran pemerintah dalam menyediakan kebijakan transportasi massa tidak luput dari “keberpihakan” menyediakan transportasi massa untuk masyarakat atau meningkatkan pertumbuhan ekonomi dengan industrialisasi otomotif. Paper berikut mengungkapkan “keberpihakan” pemerintah dalam penyelarasan kebijakan pertumbuhan ekonomi dan penyediaan transportasi massa DKI Jakarta. Kebijakan transportasi pemerintah provinsi DKI Jakarta lebih memihak pada politik transportasi industri otomotif
KUALITAS PELAYANAN PERPUSTAKAAN KELILING DI DINAS PERPUSTAKAAN DAN KEARSIPAN KABUPATEN KOTAWARINGIN TIMUR Binti Azizatun Nafi’ah; Saffa Indah Salsabila; Laili Khikmawati; Shalenia Anggi Christy
Journal Publicuho Vol 4, No 2 (2021): May - July
Publisher : Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/jpu.v4i2.18049

Abstract

The purpose of this research is to discover The Service Quality of Mobile Library of Library and Archives Department of East Kotawaringin Regency in providing services. The research used a method named qualitative descriptive. The data was collected through observation, interview, and documentation. The theory used was the dimension of service quality by Zeitahml, Parasuraman, and Berry. The results of this study showed that the service quality of mobile library services of Library and Archives Department of East Kotawaringin Regency is considered good. In the tangibles dimension, it is proven by the presentable appearance of the personnel and the availability of well-equipped facilities. The reliability dimension includes the ability and the reliability of the personnel in providing the promised service. Responsiveness includes the promptness and the willingness to provide an immediate and accurate service when responding to visitors’ requests.  Assurance includes the ability and courtesy of the personnel in assuring the visitors, to create a positive perception in visitors. Lastly, empathy is associated with the caring attention that the personnel give when providing attentive service to the visitors. Even though the service quality of the mobile library of library and archives department of East Kotawaringin Regency is good enough, it is necessary to improve the tangibles (physical evidence) and reliability (trust) dimensions.
ANALYSIS OF LOCAL GOVERNMENT MOBILE GOVERNMENT APPLICATION MAPPING IN EAST JAVA PROVINCE Binti azizatun Nafi'ah; Ratih Pandu Mustikasari; Katerina Bataha
DIA: Jurnal Administrasi Publik Vol 19 No 02 (2021): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (525.283 KB) | DOI: 10.30996/dia.v19i2.5618

Abstract

Currently, e-government has migrated to m-government. During the COVID-19 pandemic, mobile government is more popular with the public where the recommendations for maintaining distance and staying at home can be implemented while being able to access public services. This study presents the mapping of local government applications and identifies the categorization conditions for the mapping of local government applications in the province of East Java. Researchers used a quantitative approach. Data collection uses secondary data where application data is obtained from the Android smartphone play store. After the data was collected, the researcher used descriptive statistical analysis to map the quantity of applications made by the regional government of East Java province. Then, classify application categories based on Ganapati (2015), namely enterprise-focused apps and citizen-focused apps. This mapping research and application category classification is intended to be a reference for other local governments in the development of m-government. In public administration, this study is useful in the development of m-government science. The results found are regional governments throughout East Java Province have a total of 362 m-governance applications. The majority of applications (86%) are focused on community service and the rest are business-oriented. The highest category in productivity applications and applications for communication. Meanwhile, 14% of applications focus on business activities.
Analysis of Telunjuk Sakti service Risk Management as Quick Win Smart Governance Wonogiri Regency Singgih Manggalou; Binti Azizatun Nafi’ah
PERSPEKTIF Vol. 12 No. 1 (2023): PERSPEKTIF, January
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v12i1.8275

Abstract

Program implementation in local government is not easy (Musa, 2010). Many challenges must be faced in order to minimize program failures, including the Telunjuk Sakti service program. This program is a mainstay service program for Wonogiri Regency in the current smart city era. So there is a need for risk management to analyze the possible risks that arise as a result of the program (Bhatta, 2008). This study uses a qualitative method. The purpose of this study was to analyze risk management for the Telunjuk Sakti service as a quick win smart governance in Wonogiri Regency. By understanding the risks posed by this program, risk mitigation can minimize unwanted impacts. This encourages the smooth running of the Telunjuk Sakti service index program as a quick win from smart governance in Wonogiri Regency. Researchers found that people's low literacy of the program is an extreme risk. These social risks arise as a result of the majority of the population of Wonogiri Regency being rural and untouched by technology. Technical matters become a high risk, such as the absence of data backup at the village level, HR competence in handling applications and access to wifi and FO being interrupted at any time. This technical matter can hinder the running of the service program, so strengthen the anticipation of technical issues by building DRC/cloud, HR training, and alternative LAN networks.
Kualitas Pelayanan Publik pada Badan Penyelenggara Jaminan Sosial Ketenagakerjaan Tanjung Perak Loktavia Rosanjaya; Binti Azizatun Nafi'ah
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 9 No. 2 (2023): Publika : Jurnal Ilmu Administrasi Publik
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/jiap.2023.13501

Abstract

The purpose of this study is to find out how the quality of service delivery provided by BPJS Ketenagakerjaan Tanjung Perak. This research is a qualitative type of research which uses a descriptive approach as a research method. Observation, documentation, and interviews are used as data collection methods in this study, so that after the research data is obtained, the next process of data analysis uses the stages of reducing the data that has been obtained, presenting data, and drawing conclusions. The subjects of this study are participants and prospective participants who have received services from BPJS Ketenagakerjaan Tanjung Perak. From the results of the research that has been conducted, it shows that the quality of public services at BPJS Ketenagakerjaan Tanjung Perak has been carried out well as a whole, where it has fulfilled five dimensions in the implementation of public service quality which are studied through the dimension of reliability, dimension of responsiveness, dimension of assurance, dimension of empathy, and dimension of tangible.
Co-Authors Beta Viola Diajeng Putri Yanuardani Laili Khikmawati Loktavia Rosanjaya Muhammad Faisol Haq Ratih Pandu Mustikasari Rossi Adi Nugroho Saffa Indah Salsabila Shalenia Anggi Christy Singgih Manggalou