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All Journal Psikologi Prima El-Mujtama: Jurnal Pengabdian Masyarakat Causalita: Journal of Psycology Devotion : Jurnal Pengabdian Psikologi CJPP ICPE
Shanty Komalasari
Universitas Islam Negeri Antasari Banjarmasin
Religion Humanities Economics, Econometrics & Finance Education Health Professions Neuroscience Physics Public Health Social Sciences Other

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Peningkatan Pelayanan dengan Total Quality Service (TQS) Dalam Meningkatkan Citra PT. Arina Multikarya Banjarmasin Anisa Sholatiah; Rahmanisa Juliana; Retno Puji Lestari; Shanty Komalasari; Musfichin Musfichin
El-Mujtama: Jurnal Pengabdian Masyarakat Vol 3 No 1 (2023): El-Mujtama: Jurnal Pengabdian Masyarakat
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (806.914 KB) | DOI: 10.47467/elmujtama.v3i1.2187

Abstract

Kegiatan pengabdian masyarakat yang dilakukan bertujuan mempermudah para tamu atau para calon pelamar dalam mendapatkan informasi dengan meningkatkan pelayanan perusahaan menggunakan Total Quality system (TQS). Kegiatan ini dilaksanakan di PT. Arina Multikarya Cabang Banjarmasin, yang merupakan salah satu perusahaan yang bergerak dalam bidang outsourcing dan juga marketing yang mempromosikan consumer goods, juga berperan sebagai agensi yang menaungi banyak karyawan seperti BA (Beauty Advisor), BC (Beauty Consultant), SPG (Sales Promotion Girls), maupun TL (team leader) dari perusahaan-perusahaan tertentu yang sudah bekerja sama atau menjadi mitra perusahaan. Pada pengabdian masyarakat ini, metode yang digunakan berupa metode observasi, pendekatan empiris sosiologis, koordinasi serta menyusun kegiatan yang ingin dilakukan, melaksanakan kegiatan, dan evaluasi. Dari hasil kegiatan menunjukkan para pelamar dan tamu yang datang sangat terbantu dengan adanya denah ruangan dan struktur para karyawan karena para tamu yang datang akan mudah menemukan ruangan para karyawan. Dan dengan adanya poster-poster berisikan instruksi yang dipasang pada tempat-tempat tertentu membuat para tamu atau calon karyawan menjadi lebih tertib.
Penggunaan Stiker Keselamatan dan Kesehatan Kerja (K3) sebagai Upaya Pencegahan Kecelakaan Kerja di Biro SDM Polda Kalimantan Selatan Anisya Wahdati; Risda Yanti; Shanty Komalasari; Musfichin
Devotion : Jurnal Pengabdian Psikologi Vol 1 No 02 (2022): November
Publisher : Fakultas Psikologi Universitas Pancasila

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Abstract

The decline in occupational safety and health is a problem that occurs in the world of work. The number of work accidents that occur especially for employees who work in an environment that has a high risk of health and safety. Occupational safety and health in an organization is not only influenced by the system that has been implemented by the organization, but is also implemented by everyone's awareness of how to prevent it. The number of work accidents caused by a lack of knowledge about occupational safety and health (K3) and a non-conducive work environment. To overcome this problem, it is necessary to use K3 stickers in the work environment to prevent work accidents, especially in the Human Resources Bureau of the South Kalimantan Police. The purpose of holding this community service activity is to introduce the importance of occupational safety and health (K3) in the organization so that the staff of the South Kalimantan Police HR Bureau are aware of the importance of occupational safety and health (K3). The results of community service (PKM), concluded that the sticking of K3 stickers in the work room made the staff take the initiative to remove the power plug after use. Unlike before this PKM activity, many electrical plugs were found in the workspace that were still installed and not removed after use. Through this PKM activity, it is hoped that it will have a beneficial effect and educate the staff of the HR Bureau to always be careful about work safety.
Description of Work Motivation of The Management of HMJ Islamic Psychology UIN Antasari Banjarmasin During Pandemic Yulia Wahyu Anggraeni; Selma Jasmine Lubuk; Indah Fatriana; Abdul Jalil; Shanty Komalasari; Ceria Hermina
International Conference on Psychology and Education (ICPE) Vol. 1 No. 1 (2023): Proceedings of The International Conference on Psychology and Education (ICPE)
Publisher : Department of Psychology, Faculty of Education, Universitas Negeri Surabaya

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Abstract

The pandemic has had an impact on system changes in the organization, thus creating its own challenges for the management. To face this challenge, work motivation is needed by each individual who joins the HMJ Islamic Psychology organization to achieve a common goal until the end. The purpose of this study, among others, is to find out a description of the work motivation of administrators who continue to carry out activities during the pandemic. The method used is descriptive qualitative approach and data collection techniques using unstructured interview techniques. The results of the study showed that the work motivation of the HMJ Islamic Psychology board was still in the good category even though they were active during the pandemic.
Conflict Management Resolution in Organization Angger Sulistyarini; Khairun Najwah; Lathifah Fathimah; Nuriana Sari; Shanty Komalasari; Ceria Hermina
International Conference on Psychology and Education (ICPE) Vol. 1 No. 1 (2023): Proceedings of The International Conference on Psychology and Education (ICPE)
Publisher : Department of Psychology, Faculty of Education, Universitas Negeri Surabaya

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Abstract

: Each human life journey cannot be separated from problems. The problems faced are increasingly growing and complex. Few individuals who experience problems will feel pressure within themselves, leading to stress. One of the problems that we often encounter in the reality of life is the existence of conflict in an organization. It cannot be denied that the large number of individuals who gather in a shelter has the potential to cause mild conflicts to even serious ones, which can be caused by two factors, internal and external. Leaders, members, and the surrounding ranks will likely experience a conflict. If conflicts that occur in organizations are not managed properly, these conflicts can disrupt the organization's running. If the conflict cannot be resolved, then the problem will become more serious. Therefore, every organization must be able to manage conflict management. Implementing conflict management is to build and maintain unity within the organization. Improve the ability to resolve conflicts and examine the gaps that exist in the organization.
Ideal Leader According to Quran Muhammad Bahriannor; Nur Hana; Rahima Raihan Sya’bana; Rida Wati; Sri Wahyuni; Shanty Komalasari; Ceria Hermina
International Conference on Psychology and Education (ICPE) Vol. 1 No. 1 (2023): Proceedings of The International Conference on Psychology and Education (ICPE)
Publisher : Department of Psychology, Faculty of Education, Universitas Negeri Surabaya

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Abstract

Leaders are people who act and are involved in change. Humans are creatures that will continue to experience the difference. The passage of time makes humans think every day. Becoming a leader seems to be an absolute thing that humans must pass. The Islamic religion has designed all the references that can guide humans to live life, that is, the Qur'an. All instructions are listed and neatly arranged, including how to become a leader and how to lead. This article will contain about the ideal leader according to the Qur'an, which will explicitly explain one of the verses related to the leader, which is QS Al-Maidah (5): 57. The ideal leader according to the Qur'an is very important to be talked over because topics related to being a leader will not stop being discussed. Humans will always experience regeneration where each generation will become a leader, even in the smallest scope, leading himself. This journal uses the literature study method, where the explanations and materials needed to complete the journal are contained in journals, books, or other sources.
Implementasi Analisis Jabatan Recruitment Officer dalam Proses Seleksi Karyawan di PT X Kalimantan Selatan Radina; Meliya Ashema Mahdina; Tisya Amanda; Siti Maisyarah; Muhammad Bayu Buana Fahmi; Shanty Komalasari
CAUSALITA : Journal of Psychology Vol 4 No 1 (2026): CAUSALITA: Journal of Psychology
Publisher : CV. Causalita Dynamic Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62260/causalita.v4i1.622

Abstract

Analisis jabatan pada posisi Recruitment Officer merupakan fondasi strategis yang menentukan kualitas proses seleksi karyawan dalam organisasi. Penelitian ini bertujuan mengeksplorasi pengalaman seorang Recruitment Officer dalam mengimplementasikan analisis jabatan serta implikasinya terhadap efektivitas seleksi di perusahaan perkebunan kelapa sawit. Pendekatan kualitatif dengan desain fenomenologi digunakan melalui wawancara semi-terstruktur terhadap satu informan yang dipilih secara purposive. Hasil penelitian menunjukkan bahwa analisis jabatan dijalankan melalui pencatatan aktivitas harian hingga bulanan untuk mendeteksi kondisi overload atau underload, menghasilkan dokumen job description dan job specification sebagai acuan seleksi. Proses rekrutmen dikelola secara end-to-end dengan prinsip inklusivitas yang menghapus batasan usia, gender, dan penampilan fisik. Meskipun instrumen seleksi telah tersusun secara terstruktur, keputusan akhir di lapangan tetap dipengaruhi oleh subjektivitas user terkait kecocokan karakter kandidat. Penelitian ini menegaskan bahwa kematangan analisis jabatan pada posisi rekruter berkontribusi signifikan terhadap objektivitas seleksi, namun efektivitasnya perlu didukung pemutakhiran standar kompetensi secara berkala.  
Hubungan Team Learning Capability (TLC) dan Supportive Work Environment (SWE) Pada Perguruan Tinggi Negeri dan Swasta di Indonesia Anisa Aulia; Siti Maimunah; Shanty Komalasari
Psikologi Prima Vol. 7 No. 2 (2024): Psikologi Prima
Publisher : unprimdn.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34012/psychoprima.v7i2.4899

Abstract

This study aims to examine the relationship between Team Learning Capability (TLC) and a Supportive Work Environment (SWE) in public and private universities in Indonesia. The method used is a quantitative approach with data collected through questionnaires distributed online to 201 respondents, consisting of 98 public university students and 103 private university students. The correlation test results show a strong positive relationship between TLC and SWE in both types of universities, with Pearson's r values of 0.776 for public universities and 0.810 for private universities. The normality assumption test using the Shapiro-Wilk test indicates that the data is normally distributed. This study suggests that the higher the team learning capability, the more supportive the work environment in the universities. This conclusion underscores the importance of developing team learning capabilities to create a supportive work environment in the academic context.  
Cara Seorang Mahasiswi Gen-Z Mengatasi Social Phobia (Performance Only Type) Dalam Menjalani Kegiatan Perkuliahan Linda Putri Rahmawati; Shanty Komalasari
Character Jurnal Penelitian Psikologi Vol. 12 No. 03 (2025): Character Jurnal Penelitian Psikologi
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/cjpp.v12n03.p952-959

Abstract

Fobia sosial adalah gangguan kecemasan yang dialami seseorang dalam situasi sosial. Dalam penelitian ini peneliti bertujuan untuk mengetahui lebih mendalam bagaimana cara seseorang dengan fobia sosial tipe performance only mengatasi gejala kecemasannya. Subjek dalam penelitian ini adalah seorang mahasiswi generasi Z berinisial W yang memiliki fobia sosial tipe performance only dan sering memiliki tugas presentasi. Metode yang digunakan dalam penelitian ini adalah metode kualitatif, dengan teknik pengumpulan data berupa wawancara. Teknik analisis data yang digunakan dalam penelitian ini adalah Interpretative phenomenological analysis (IPA). Dari hasil analisis data, didapatkan bahwa fobia sosial yang dirasakan W terjadi karena adanya pengalaman buruk di depan umum yang pernah dialami olehnya. Gejala kecemasan yang dirasakan oleh W sering dialami ketika ia sedang melakukan tugas presentasi di depan teman-teman dan dosennya. Meskipun begitu, W selalu berusaha tenang agar tetap dapat menjalankan tugasnya sebagai mahasiswa. Cara yang digunakan W untuk menenangkan dirinya ketika cemas adalah dengan menarik nafas dalam-dalam, menggenggam sesuatu dan menghilangkan pikiran-pikiran negatif. Abstract Social phobia is an anxiety disorder that a person experiences in social situations. In this study, the researcher aims to find out more deeply how someone with performance-only type social phobia overcomes their anxiety symptoms. The subject in this research is a generation Z student with the initials W who has a performance only type of social phobia and often has presentation assignments. The method used in this research is a qualitative method, with data collection techniques in the form of interviews. The data analysis technique used in this research is interpretative phenomenological analysis (IPA). From the results of data analysis, it was found that W's social phobia occurred because of a bad public experience she had experienced. W often experiences symptoms of anxiety when she is carrying out presentation assignments in front of her friends and lecturers. Even so, W always tried to stay calm so she could continue carrying out her duties as a student. The way W uses to calm herself when she is anxious is by taking deep breaths, holding onto something and eliminating negative thoughts.
Analisis Jabatan sebagai Dasar Perumusan Core Values Bidang SDM di BAZNAS Provinsi X Siti Qomariah; Cindy Sartika Sari; Shanty Komalasari; Taufik Hidayat
Character Jurnal Penelitian Psikologi Vol. 13 No. 03 (2026): Character Jurnal Penelitian Psikologi
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/cjpp.v13n03.p896-908

Abstract

Analisis jabatan memiliki peran penting dalam pengelolaan sumber daya manusia karena memberikan informasi mengenai tugas, tanggung jawab, kompetensi, dan perilaku kerja yang dibutuhkan dalam suatu jabatan. Namun, pemanfaatan analisis jabatan sebagai dasar empiris dalam perumusan core values organisasi masih belum banyak dilakukan, khususnya pada lembaga pengelola zakat. Penelitian ini bertujuan menganalisis jabatan pada Bidang SDM BAZNAS Provinsi X sebagai dasar identifikasi dan perumusan core values organisasi. Penelitian menggunakan metode kualitatif dengan pendekatan deskriptif. Partisipan penelitian terdiri atas empat pegawai Bidang SDM BAZNAS Provinsi X yang dipilih menggunakan teknik sampling jenuh. Data dikumpulkan melalui wawancara tertulis, observasi, dan studi dokumentasi, kemudian dianalisis menggunakan model analisis interaktif Miles, Huberman, dan Saldaña yang meliputi kondensasi data, penyajian data, serta penarikan dan verifikasi kesimpulan. Hasil penelitian menunjukkan bahwa karakteristik jabatan, kompetensi, dan perilaku kerja menghasilkan lima core values, yaitu amanah, integritas, profesionalisme, akuntabilitas, dan kolaboratif. Nilai-nilai tersebut diperoleh melalui triangulasi hasil wawancara, observasi, dan studi dokumentasi sehingga mencerminkan karakteristik pekerjaan dan kebutuhan organisasi. Temuan ini menunjukkan bahwa analisis jabatan dapat menjadi dasar empiris dalam merumuskan core values yang kontekstual, memperkuat budaya organisasi, serta mendukung pengelolaan sumber daya manusia yang lebih efektif di BAZNAS Provinsi X. Abstract Job analysis plays an important role in human resource management by providing information on the duties, responsibilities, competencies, and work behaviors required for each position. However, the use of job analysis as an empirical basis for formulating organizational core values remains limited, particularly in zakat management institutions. This study aimed to analyze job positions within the Human Resources Division of BAZNAS Province X as a basis for identifying and formulating organizational core values. This study employed a descriptive qualitative approach. The participants consisted of all four employees of the Human Resources Division selected through a total sampling technique. Data were collected through written interviews, observations, and document analysis, and analyzed using the interactive model of Miles, Huberman, and Saldaña, including data condensation, data display, and conclusion drawing and verification. The findings revealed that the characteristics of the positions, required competencies, and work behaviors resulted in five core values: trustworthiness, integrity, professionalism, accountability, and collaboration. These values were consistently identified through the triangulation of interviews, observations, and document analysis, reflecting both job characteristics and organizational needs. The findings indicate that job analysis provides an empirical basis for formulating contextual organizational core values, strengthening organizational culture, and supporting more effective human resource management within BAZNAS Province X.
Co-Authors Abdul Jalil Angger Sulistyarini Anisa Aulia Anisa Sholatiah Anisya Wahdati Ceria Hermina Ceria Hermina Cindy Sartika Sari Indah Fatriana Khairun Najwah Lathifah Fathimah Linda Putri Rahmawati Meliya Ashema Mahdina Muhammad Bahriannor Muhammad Bayu Buana Fahmi Musfichin Nur Hana Nuriana Sari Radina Rahima Raihan Sya’bana Rahmanisa Juliana Retno Puji Lestari Rida Wati Risda Yanti Selma Jasmine Lubuk Siti Maimunah Siti Maisyarah Siti Qomariah Sri Wahyuni Taufik Hidayat Tisya Amanda Yulia Wahyu Anggraeni