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All Journal El-Mujtama: Jurnal Pengabdian Masyarakat Devotion : Jurnal Pengabdian Psikologi ICPE
Shanty Komalasari
Universitas Islam Negeri Antasari Banjarmasin
Religion Economics, Econometrics & Finance Education Health Professions Neuroscience Public Health Social Sciences Other

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Peningkatan Pelayanan dengan Total Quality Service (TQS) Dalam Meningkatkan Citra PT. Arina Multikarya Banjarmasin Anisa Sholatiah; Rahmanisa Juliana; Retno Puji Lestari; Shanty Komalasari; Musfichin Musfichin
El-Mujtama: Jurnal Pengabdian Masyarakat Vol 3 No 1 (2023): El-Mujtama: Jurnal Pengabdian Masyarakat
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (806.914 KB) | DOI: 10.47467/elmujtama.v3i1.2187

Abstract

Kegiatan pengabdian masyarakat yang dilakukan bertujuan mempermudah para tamu atau para calon pelamar dalam mendapatkan informasi dengan meningkatkan pelayanan perusahaan menggunakan Total Quality system (TQS). Kegiatan ini dilaksanakan di PT. Arina Multikarya Cabang Banjarmasin, yang merupakan salah satu perusahaan yang bergerak dalam bidang outsourcing dan juga marketing yang mempromosikan consumer goods, juga berperan sebagai agensi yang menaungi banyak karyawan seperti BA (Beauty Advisor), BC (Beauty Consultant), SPG (Sales Promotion Girls), maupun TL (team leader) dari perusahaan-perusahaan tertentu yang sudah bekerja sama atau menjadi mitra perusahaan. Pada pengabdian masyarakat ini, metode yang digunakan berupa metode observasi, pendekatan empiris sosiologis, koordinasi serta menyusun kegiatan yang ingin dilakukan, melaksanakan kegiatan, dan evaluasi. Dari hasil kegiatan menunjukkan para pelamar dan tamu yang datang sangat terbantu dengan adanya denah ruangan dan struktur para karyawan karena para tamu yang datang akan mudah menemukan ruangan para karyawan. Dan dengan adanya poster-poster berisikan instruksi yang dipasang pada tempat-tempat tertentu membuat para tamu atau calon karyawan menjadi lebih tertib.
Penggunaan Stiker Keselamatan dan Kesehatan Kerja (K3) sebagai Upaya Pencegahan Kecelakaan Kerja di Biro SDM Polda Kalimantan Selatan Anisya Wahdati; Risda Yanti; Shanty Komalasari; Musfichin
Devotion : Jurnal Pengabdian Psikologi Vol 1 No 02 (2022): November
Publisher : Fakultas Psikologi Universitas Pancasila

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Abstract

The decline in occupational safety and health is a problem that occurs in the world of work. The number of work accidents that occur especially for employees who work in an environment that has a high risk of health and safety. Occupational safety and health in an organization is not only influenced by the system that has been implemented by the organization, but is also implemented by everyone's awareness of how to prevent it. The number of work accidents caused by a lack of knowledge about occupational safety and health (K3) and a non-conducive work environment. To overcome this problem, it is necessary to use K3 stickers in the work environment to prevent work accidents, especially in the Human Resources Bureau of the South Kalimantan Police. The purpose of holding this community service activity is to introduce the importance of occupational safety and health (K3) in the organization so that the staff of the South Kalimantan Police HR Bureau are aware of the importance of occupational safety and health (K3). The results of community service (PKM), concluded that the sticking of K3 stickers in the work room made the staff take the initiative to remove the power plug after use. Unlike before this PKM activity, many electrical plugs were found in the workspace that were still installed and not removed after use. Through this PKM activity, it is hoped that it will have a beneficial effect and educate the staff of the HR Bureau to always be careful about work safety.
Description of Work Motivation of The Management of HMJ Islamic Psychology UIN Antasari Banjarmasin During Pandemic Yulia Wahyu Anggraeni; Selma Jasmine Lubuk; Indah Fatriana; Abdul Jalil; Shanty Komalasari; Ceria Hermina
International Conference on Psychology and Education (ICPE) Vol. 1 No. 1 (2023): Proceedings of The International Conference on Psychology and Education (ICPE)
Publisher : Department of Psychology, Faculty of Education, Universitas Negeri Surabaya

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Abstract

The pandemic has had an impact on system changes in the organization, thus creating its own challenges for the management. To face this challenge, work motivation is needed by each individual who joins the HMJ Islamic Psychology organization to achieve a common goal until the end. The purpose of this study, among others, is to find out a description of the work motivation of administrators who continue to carry out activities during the pandemic. The method used is descriptive qualitative approach and data collection techniques using unstructured interview techniques. The results of the study showed that the work motivation of the HMJ Islamic Psychology board was still in the good category even though they were active during the pandemic.
Conflict Management Resolution in Organization Angger Sulistyarini; Khairun Najwah; Lathifah Fathimah; Nuriana Sari; Shanty Komalasari; Ceria Hermina
International Conference on Psychology and Education (ICPE) Vol. 1 No. 1 (2023): Proceedings of The International Conference on Psychology and Education (ICPE)
Publisher : Department of Psychology, Faculty of Education, Universitas Negeri Surabaya

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Abstract

: Each human life journey cannot be separated from problems. The problems faced are increasingly growing and complex. Few individuals who experience problems will feel pressure within themselves, leading to stress. One of the problems that we often encounter in the reality of life is the existence of conflict in an organization. It cannot be denied that the large number of individuals who gather in a shelter has the potential to cause mild conflicts to even serious ones, which can be caused by two factors, internal and external. Leaders, members, and the surrounding ranks will likely experience a conflict. If conflicts that occur in organizations are not managed properly, these conflicts can disrupt the organization's running. If the conflict cannot be resolved, then the problem will become more serious. Therefore, every organization must be able to manage conflict management. Implementing conflict management is to build and maintain unity within the organization. Improve the ability to resolve conflicts and examine the gaps that exist in the organization.
Ideal Leader According to Quran Muhammad Bahriannor; Nur Hana; Rahima Raihan Sya’bana; Rida Wati; Sri Wahyuni; Shanty Komalasari; Ceria Hermina
International Conference on Psychology and Education (ICPE) Vol. 1 No. 1 (2023): Proceedings of The International Conference on Psychology and Education (ICPE)
Publisher : Department of Psychology, Faculty of Education, Universitas Negeri Surabaya

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Abstract

Leaders are people who act and are involved in change. Humans are creatures that will continue to experience the difference. The passage of time makes humans think every day. Becoming a leader seems to be an absolute thing that humans must pass. The Islamic religion has designed all the references that can guide humans to live life, that is, the Qur'an. All instructions are listed and neatly arranged, including how to become a leader and how to lead. This article will contain about the ideal leader according to the Qur'an, which will explicitly explain one of the verses related to the leader, which is QS Al-Maidah (5): 57. The ideal leader according to the Qur'an is very important to be talked over because topics related to being a leader will not stop being discussed. Humans will always experience regeneration where each generation will become a leader, even in the smallest scope, leading himself. This journal uses the literature study method, where the explanations and materials needed to complete the journal are contained in journals, books, or other sources.
Co-Authors Abdul Jalil Angger Sulistyarini Anisa Sholatiah Anisya Wahdati Ceria Hermina Ceria Hermina Indah Fatriana Khairun Najwah Lathifah Fathimah Muhammad Bahriannor Musfichin Musfichin Musfichin Nur Hana Nuriana Sari Rahima Raihan Sya’bana Rahmanisa Juliana Retno Puji Lestari Rida Wati Risda Yanti Selma Jasmine Lubuk Sri Wahyuni Yulia Wahyu Anggraeni