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All Journal El-Mujtama: Jurnal Pengabdian Masyarakat Devotion : Jurnal Pengabdian Psikologi
Shanty Komalasari
Universitas Islam Negeri Antasari Banjarmasin
Religion Economics, Econometrics & Finance Education Health Professions Neuroscience Public Health Social Sciences Other

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Peningkatan Pelayanan dengan Total Quality Service (TQS) Dalam Meningkatkan Citra PT. Arina Multikarya Banjarmasin Anisa Sholatiah; Rahmanisa Juliana; Retno Puji Lestari; Shanty Komalasari; Musfichin Musfichin
El-Mujtama: Jurnal Pengabdian Masyarakat Vol 3 No 1 (2023): El-Mujtama: Jurnal Pengabdian Masyarakat
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (806.914 KB) | DOI: 10.47467/elmujtama.v3i1.2187

Abstract

Kegiatan pengabdian masyarakat yang dilakukan bertujuan mempermudah para tamu atau para calon pelamar dalam mendapatkan informasi dengan meningkatkan pelayanan perusahaan menggunakan Total Quality system (TQS). Kegiatan ini dilaksanakan di PT. Arina Multikarya Cabang Banjarmasin, yang merupakan salah satu perusahaan yang bergerak dalam bidang outsourcing dan juga marketing yang mempromosikan consumer goods, juga berperan sebagai agensi yang menaungi banyak karyawan seperti BA (Beauty Advisor), BC (Beauty Consultant), SPG (Sales Promotion Girls), maupun TL (team leader) dari perusahaan-perusahaan tertentu yang sudah bekerja sama atau menjadi mitra perusahaan. Pada pengabdian masyarakat ini, metode yang digunakan berupa metode observasi, pendekatan empiris sosiologis, koordinasi serta menyusun kegiatan yang ingin dilakukan, melaksanakan kegiatan, dan evaluasi. Dari hasil kegiatan menunjukkan para pelamar dan tamu yang datang sangat terbantu dengan adanya denah ruangan dan struktur para karyawan karena para tamu yang datang akan mudah menemukan ruangan para karyawan. Dan dengan adanya poster-poster berisikan instruksi yang dipasang pada tempat-tempat tertentu membuat para tamu atau calon karyawan menjadi lebih tertib.
Penggunaan Stiker Keselamatan dan Kesehatan Kerja (K3) sebagai Upaya Pencegahan Kecelakaan Kerja di Biro SDM Polda Kalimantan Selatan Anisya Wahdati; Risda Yanti; Shanty Komalasari; Musfichin
Devotion : Jurnal Pengabdian Psikologi Vol 1 No 02 (2022): November
Publisher : Fakultas Psikologi Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The decline in occupational safety and health is a problem that occurs in the world of work. The number of work accidents that occur especially for employees who work in an environment that has a high risk of health and safety. Occupational safety and health in an organization is not only influenced by the system that has been implemented by the organization, but is also implemented by everyone's awareness of how to prevent it. The number of work accidents caused by a lack of knowledge about occupational safety and health (K3) and a non-conducive work environment. To overcome this problem, it is necessary to use K3 stickers in the work environment to prevent work accidents, especially in the Human Resources Bureau of the South Kalimantan Police. The purpose of holding this community service activity is to introduce the importance of occupational safety and health (K3) in the organization so that the staff of the South Kalimantan Police HR Bureau are aware of the importance of occupational safety and health (K3). The results of community service (PKM), concluded that the sticking of K3 stickers in the work room made the staff take the initiative to remove the power plug after use. Unlike before this PKM activity, many electrical plugs were found in the workspace that were still installed and not removed after use. Through this PKM activity, it is hoped that it will have a beneficial effect and educate the staff of the HR Bureau to always be careful about work safety.
Co-Authors Anisa Sholatiah Anisya Wahdati Musfichin Musfichin Musfichin Rahmanisa Juliana Retno Puji Lestari Risda Yanti