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All Journal Jurnal Kesehatan Delima Pelamonia Padma: Jurnal Pengabdian Kepada Masyarakat Public Health And Medicine Journal (PAMA) Jurnal Manajemen Bisnis dan Kesehatan Jurnal Penelitian Kesehatan Pelamonia Indonesia
Mohammad Ardani Samad
Institut Ilmu Kesehatan Pelamonia Makassar
Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Engineering Health Professions Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Veterinary Other

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GAMBARAN KEMAMPUAN KERJA PETUGAS TERHADAP PENGELOLAAN REKAM MEDIS RSKD IBU DAN ANAK PERTIWI MAKASSAR TAHUN 2022 Irna Irna; Dian Ekawaty; Mohammad Ardani Samad; Nurmulia Wunaini Ngkolu
Jurnal Penelitian Kesehatan Pelamonia Indonesia Vol. 6 No. 2 (2024): Jurnal Penelitian Kesehatan Pelamonia Indonesia
Publisher : Institut Kesehatan Pelamonia

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Abstract

Workability is how he is able to do his job by taking into account the demands of the job, health and mental resources. A person's ability will be determined by the level of education, training and experience because of these three elements, knowledge and skills can be obtained. The purpose of this research is to describe the work ability of officers in managing medical records at the Mother and Child Hospital in Makassar in 2022. This study uses descriptive qualitative methods. The informants in this study amounted to 6 respondents consisting of the hospital director, the head of the medical record installation and 4 medical record officers. The data in this study were taken through interviews and direct observation. Based on the results of the research, work ability is still not maximized because educational qualifications do not match the specified so that it can result in incorrect file insertions and medical record management training programs for officers do not run so that officers also lack knowledge and data information updates which can result in delays in completing reports, but there are still informants who provide information that there is no incoming training application letter, and different information is given to key informants that the medical record unit has never submitted a training application letter to us.
ANALISIS LOYALITAS PASIEN BERDASARKAN INDIKATOR KINERJA RAWAT INAP PASCA PANDEMI COVID-19 Ulil Azmi; Darmawati Junus; Mohammad Ardani Samad; Reski Dewi Pratiwi
Jurnal Manajemen Bisnis dan Kesehatan Vol. 1 No. 1 (2024): Volume. 1 No.1 2024 July-September
Publisher : Edu Berjaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70817/jmbk.v1i1.5

Abstract

Indikator Kinerja Rawat Inap merupakan gambaran untuk mengetahui tingkat pemanfaatan, mutu, efisiensi pelayanan rawat inap dan efisiensi penggunaan tempat tidur di rumah sakit. Maka untuk mengukur dan melihat hal tersebut dilihat dari loyalitas pasien. Apalagi disituasi pasca covid-19 ini, persentase keterisian tempat tidur menurun di beberapa wilayah di Indonesia. Tujuan dari penelitian ini adalah untuk mengetahui loyalitas pasien berdasarkan indikator kinerja rawat inap pasca pandemi covid-19 di Rumah Sakit Tk. II 14.05.01 Pelamonia Makassar. Jenis penelitian yang digunakan dalam penelitian ini adalah desain penelitian deskriptif dengan pendekatan kuantitatif. Penelitian ini dilakukan di ruang rawat inap dengan sampel sebanyak 300 responden yang ditentukan melalui teknik purposive sampling. Data dalam penelitian ini diperoleh melalui kuesioner dan data sekunder rumah sakit. Hasil penelitian menunjukkan bahwa loyalitas pasien berdasarkan indikator Bed Occupancy Rate (BOR), Average Length Of Stay (ALOS), Turn Over Internal (TOI), Bed Turn Over (BTO), Net Death Rate (NDR) dan Gross Death Rate (GDR) berada pada kategori baik dengan jawaban responden ≥62,5%. Disarankan kepada pihak rumah sakit agar meningkatkan lagi kinerjanya khususnya kinerja rawat inap agar pasien tertarik untuk melakukan kunjungan ulang dan tetap menggunakan pelayanan yang ada di Rumah Sakit Tk. II 14.05.01 Pelamonia Makassar.
Co-Authors Adriyana Adevia Nuryadin Afriyana Amelia Nuryadin Arifuddin, Asyima Darmawati Junus Fauziah Botutihe Firda Firda Irna Irna Mangindara, Mangindara Nengsi Wulandari Ngkolu, Nurmulia Wunaini Nurul Fitriyana Nurdin Putri Megawati Reski Dewi Pratiwi Ricky Perdana Poetra Ryryn Suryaman Prana Putra Sri Nirwana Sudirman Hatuina Suprijadin Suprijadin Ulil Azmi Windarti, Sriyani Windi Wulandari Yunitia Insani