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All Journal JURNAL AGRICA Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Journal of Management Analytical and Solution International Journal of Business and Applied Economics (IJBAE) Proceedings of The International Conference on Business and Economics Journal Of Management Analytical and Solution (JoMAS)
Elisabet Siahaan
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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THE INFLUENCE OF EFFECTIVE COMMUNICATION AND THE UTILIZATION OF INFORMATION TECHNOLOGY ON EMPLOYEE PERFORMANCE WITH JOB SATISFACTION AS A MEDIATION VARIABLE IN MEDAN MAYOR OFFICE Siti Kemala Sari Tambunan; Yeni Absah; Elisabet Siahaan
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 3 No. 3 (2023): June
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v3i3.923

Abstract

Human resources are an important aspect of an organization because the productivity achieved by employees can have a direct impact on the organization. Factors that can improve employee performance are effective communication and the use of information technology. In addition, job satisfaction is also a causal aspect that improves employee performance. The purpose of this research is to analyze the effect of effective communication and the use of information technology on employee performance through job satisfaction. The population and sample in this study were 131 employees of the Kantor Walikota Medan. Data were analyzed using descriptive analysis and SEM (Structural Equation Model) analysis. The results of the study show that effective communication directly has a positive and significant effect on job satisfaction, the use of information technology has a positive and significant effect on job satisfaction, effective communication has a positive and significant effect on employee performance, the use of information technology has a positive and significant effect on employee performance, and satisfaction work has a positive and significant effect on employee performance. Indirectly, effective communication has a positive and significant effect on employee performance through job satisfaction and the use of information technology has a positive and significant effect on employee performance through job satisfaction.
THE EFFECT OF WORK ENGAGEMENT AND EMPLOYEE READINESS TO CHANGE ON ORGANIZATIONAL CHANGE WITH PERCEIVED ORGANIZATIONAL SUPPORT AS A MODERATING VARIABLE IN THE SHARIA BUSINESS UNIT OF PT. NUMUT BANK Jauhari; Elisabet Siahaan; Sukaria Sinulingga
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 4 No. 4 (2024): August
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v4i4.1785

Abstract

Abstract This study aims to determine the effect of Work Engagement and Employee Readiness to Change on Organizational Change through Perceived Organizational Support as a moderating variable. This research is associative research and the type of data used is quantitative data. The data used is obtained from primary data and secondary data. The analysis method used is descriptive statistical analysis and structural equation modeling. The population and sample in this study amounted to 131 permanent employees in the Sharia Business Unit of PT Bank Sumut with the sampling used was proportional random sampling. The results of this study indicate that Work Engagement has a positive and yet insignificant effect on Organizational Change, Employee Readiness to Change has a positive and significant effect on Organizational Change, Perceived Organizational Support is unable to strengthen the influence of Work Engagement on Organizational Change, and Perceived Organizational Support is also unable to strengthen the influence of Employee Readiness
ANALYSIS OF PRODUCT QUALITY AND SERVICE QUALITY ON INTENTION TO REVISIT THROUGH CONSUMER SATISFACTION AS AN INTERVENING VARIABLE IN OWN PICKED ORANGE AGROTOURISM IN KARO DISTRICT Indra Wahyudi; Elisabet Siahaan; Rahmanta
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 4 No. 4 (2024): August
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v4i4.1790

Abstract

The quality of self-picked orange agrotourism products does not yet have good quality in terms of the texture of the orange fruit, the size of the orange fruit is not uniform, and the taste of the orange fruit. Apart from that, the quality of service provided is not fully optimal, the agrotourism environment is not clean, the employees who work do not have special uniform attributes, the limited number of employees in agrotourism, so this will have an impact on the level of satisfaction consumers, if consumers who visit the self-picked orange agrotourism are satisfied with the product quality and service quality of the self-picked orange agrotourism, of course consumers/visitors will have an interest in visiting the self-picked orange agrotourism again. The analysis method used is path analysis using Smart PLS software version 3.0. The data used in this research are primary and secondary data. The sample in this research was 90 visitors or consumers of self-picking orange agrotourism. The research results show that the variables product quality (X1) and service quality (X2) have a positive and significant effect on consumer satisfaction (Z). The variables product quality (X1) and service quality (X2) have a positive and significant effect on intention to revisit (Y). The consumer satisfaction variable (Z) has a positive and significant effect on intention to revisit (Y). The product quality variable (X1) has a positive and significant effect on intention to revisit (Y) through consumer satisfaction (Z). The service quality variable (X2) has a positive and significant effect on intention to revisit (Y) through consumer satisfaction (Z).
Co-Authors Ance Marintan D. Sitohang Devi Susanto Sibagariang Hamdani Harahap Ina Kurniawati. H Indra Wahyudi Jauhari Lisa Gresti Sella Damanik paham ginting Rahmanta RAHMANTA GINTING Remus Hasiholan Samsuri Siti Kemala Sari Tambunan Sukaria Sinulingga Yeni Absah Yuni Lestari Br Sitepu Yuni Lestari Br Sitepu