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All Journal Jurnal Keuangan dan Perbankan Jurnal Ekonomi Modernisasi JAM : Jurnal Aplikasi Manajemen Arthavidya Jurnal Ilmiah Ekonomi El-Mujtama: Jurnal Pengabdian Masyarakat Aktiva: Jurnal Manajemen dan Bisnis
Sahala Manalu, Sahala
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Religion Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Other

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ANALYSIS OF THE EFFECT OF LEADERSHIP STYLE, DISCIPLINE, AND MOTIVATION ON EMPLOYEE PERFORMANCE IN PT RIMBA KENCANA MALANG Susilo, Sony Wicaksono; Manalu, Sahala
Jurnal Aplikasi Manajemen Vol. 15 No. 4 (2017)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (77.634 KB) | DOI: 10.21776/ub.jam2017.015.04.07

Abstract

Retaining job satisfaction and organizational commitment are the most usual problems faced by a company. The purpose of this research is to answer the impact of job satisfaction on turnover intention, impact of organizational commitment on turnover intention, and impact of job satisfaction on turnover intention through organizational commitment as intervening variable. The sample used was employees of Swiss-Belinn Malang; the number of samples specified in this study is 25 respondents who are employees at the Back of House (BOH).The method used in this sampling is to use census questionnaire instrument used to collect research data, while the data analysis method used is multiple linear regression analysis, by using SPSS. The test results of the hypothesis show that job satisfaction has a positive and significant impact on the variable of employee turnover intention in Swiss-Belinn Malang. Organizational commitment results show positive and significant impact on employee turnover intention. Job satisfaction has an effect on turnover intention through organizational commitment. In this study, organizations are able to mediate full commitment (full mediation) the relationship between job satisfaction on employee's turnover intention in Swiss-Belinn. To avoid turnover intention, the Swiss- Belinn need to maintain employee satisfaction by providing facilities that can be enjoyed employees create a harmonious working environment between the employee and the employer and the company should pay more attention to the work of employees with recognition of the results of his work. Swiss-Belinn Hotel needs to maintain the organizational commitment by the company to impose sanctions if the employee resigns before the agreed time period.
EFFECT OF BANK SOUNDNESS LEVEL RGEC METHOD ON INDEX OF FINANCIAL INCLUSIVE IN INDONESIA Nicola, Daniel; Manalu, Sahala; Hutapea, Tommy Mora Hamonangan
Jurnal Aplikasi Manajemen Vol. 15 No. 4 (2017)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (122.414 KB) | DOI: 10.21776/ub.jam2017.015.04.18

Abstract

This study aims to analyze the effect of bank soundness measured by RGEC method on Index of Financial Inclusive (IFI) or weakness of financial service user. The RGEC variables used include NPL, LFR, GCG, ROA, and CAR. sampling research using purposive sampling method. data analysis techniques applied using associative methods with the aim to determine the influence or relationship between two or more variables (Sugiyono, 2012). based on the results of research conducted indicated that NPL and GCG variables have no significant effect on IFI value, but these two ratios basically have been in the standard set by Bank Indonesia. Then LFR, ROA and CAR variables show significant influence on IFI value. of the three influential variables, it is known that ROA is the most influential variable with 65.3% points. the results of this study can be concluded that the Bank Soundness Levelthrough RGEC has an influence on IFI, judging by how much influence in changing the value of IFI.
EFFECTIVENESS OF APPLICATION OF ACQUISITION IN ENERGY SECTOR AND MINING COMPANIES IN INDONESIA Asegaf, Fatimah Tsaralya; Manalu, Sahala
Jurnal Aplikasi Manajemen Vol. 16 No. 3 (2018)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (59.071 KB) | DOI: 10.21776/ub.jam.2018.016.03.18

Abstract

The purpose of this study is to determine the difference in the acquirer's financial performance as measured by the current ratio of debt to equity ratio of the operating profit margin net profit margin return on investment return on equity between before and after the acquisition. The type of research used is comparative, the object of study used is energy and mining companies that conduct acquisitions listed on the Indonesia Stock Exchange between 2010-2015. The sampling technique used purposive sampling so that ten companies of energy and mining sector acquired the acquisition activity during the 2010-2015 period whose financial statements are listed in Indonesia Stock Exchange. Test results using Paired Sample t-Test show that four financial ratios do not experience significant differences, namely current ratio, operating profit margin, return on investment and return on equity and two ratios that are different, that is the ratio of debt to equity ratio, net profit margin.
Pengaruh E-CRM Terhadap Loyalitas Pelanggan Dengan Live Streaming Sebagai Variabel Moderasi Pada Generasi Z Tiktok Shop di Kota Malang Santoso, Anastasia Vivian; Manalu, Sahala; Sahertian, Pieter; Hellyani, Catharina Aprillia
Aktiva : Jurnal Manajemen dan Bisnis Vol. 5 No. 2 (2025): Volume 5 Nomor 2 Tahun 2025
Publisher : Actual Insight

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56393/aktiva.v5i2.3877

Abstract

Pertumbuhan social commerce seperti TikTok Shop mendorong perubahan signifikan pada pola belanja digital generasi Z yang menyukai interaksi cepat dan real time. Fitur live streaming berfungsi sebagai sarana promosi dan media komunikasi langsung yang dapat memperkuat efektivitas E-CRM. Sehingga penelitian ini bertujuan menganalisis pengaruh E-CRM terhadap customer loyalty serta menguji peran live streaming sebagai variabel moderasi pada pengguna Gen-Z TikTok Shop di Kota Malang. Pendekatan kuantitatif digunakan dalam penelitian ini dengan explanatory research 100 responden melalui teknik purposive sampling. Penelitian ini menggunakan analisis data moderated regression analysis. Penelitian memiliki hasil yang menunjukkan bahwa E-CRM berpengaruh positif dan signifikan terhadap customer loyalty (β > 0; p < 0,05). Selain itu, live streaming memperkuat hubungan tersebut (p < 0,05) melalui interaksi real time, demonstrasi produk, dan komunikasi langsung yang meningkatkan kepercayaan dan keterlibatan pengguna. Penelitian ini memberikan wawasan praktis bagi pelaku usaha dalam mengoptimalkan strategi E-CRM berbasis interaktivitas digital.
Interaksi antara E-WOM, Kualitas Produk, dan Harga dalam Membentuk Niat Pembelian Dimsum Umayumcha: Studi Konsumen Kota Malang Bhakta Narayana, I Gusti Ngurah Agung Arya; Wijaya, Elkana Dave; Manalu, Sahala; Asepta, Uki Yonda
Aktiva : Jurnal Manajemen dan Bisnis Vol. 6 No. 1 (2026): Volume 6 Nomor 1 Tahun 2026
Publisher : Actual Insight

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56393/aktiva.v6i1.4153

Abstract

Meskipun persaingan industri makanan dan minuman di Kota Malang sangat ketat pasca COVID 19, Dimsum Umayumcha Malang tetap dapat bersaing dan berkembang. Hal ini dibuktikan dengan rata-rata tiap hari produk makanannya yaitu dimsum selalu habis terjual. Riset ini dimaksudkan untuk mengevaluasi hubungan E-WOM, Kualitas Produk, dan Harga dengan keputusan pembelian Dimsum Umayumcha Malang. Studi ini dirancang menggunakan pendekatan kuantitatif dan dianalisis melalui penerapan teknik regresi linear berganda. Sebanyak 120 orang dilibatkan dalam penelitian ini. Hasilnya, Penggunaan electronic word of mouth dapat menciptakan keyakinan pada konsumen serta memperbesar pesona yang dimunculkan konsumen pada keputusan pembelian produk. Tingkat kepuasan konsumen atas kualitas produk serta kecocokan harga yang ditawarkan turut memperkuat keputusan mereka untuk membeli. Temuan penelitian memberikan pengetahuan dan wawasan mengenai interaksi faktor-faktor yang dapat mempengaruhi keputusan pembelian serta masukan bagi Dimsum Umayumcha Malang untuk terus memotivasi konsumen memberikan rekomendasi melalui media sosial, menjaga standar kualitas produk, serta menetapkan harga yang sesuai dengan mutu, sehingga dapat memperkuat daya tarik dan keputusan pembelian.
Co-Authors Alkalas, Nasa Ilham Alkalas, Nasa Ilham Asegaf, Fatimah Tsaralya Asepta, Uki Yonda Basory, Hartomy Akbar Catharina Aprilia Hellyani Hellyani, Catharina Aprillia Hutapea, Tommy Mora Hamonangan J.N., Rony Octovianus J.N., Rony Octovianus Kalmadara, Galuh Safarina Sari Mia Oktavina Narayana, I.G.N.A.A. Bhakta Natalia, Sheren Nicola, Daniel Pieter Sahertian Rino Tam Cahyadi, Rino Tam Rony Joyo Negoro Octavianus Rony Joyo Negoro Octavianus, Rony Joyo Negoro Santoso, Anastasia Vivian Sari Yuniarti Setio, Steve Subagio, David Kurniawan Subagio, David Kurniawan Susilo, Sony Wicaksono Vania Jessica Tedjamulia Wahyono, Seno Aji Wijaya, Elkana Dave