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SISTEM PENCATATAN DAN PELAPORAN PASIEN PADA SISTEM 5 MEJA DI POSYANDU KAWAN SEIRING KELURAHAN BAMBU KUNING WILAYAH KERJA PUSKESMAS REJOSARI Situmorang, Masriani; Mulyana, Mulyana; Safitri, Risda
JCES (Journal of Character Education Society) Vol 7, No 3 (2024): Juli
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jces.v7i3.24931

Abstract

Abstrak: Pelayanan kesehatan terpadu (posyandu) adalah suatu bentuk keterpaduan pelayanan kesehatan dan keluarga berencana yang dilaksanakan ditingkat dusun dalam wilayah kerja masing-masing puskesmas. Posyandu adalah suatu forum komunikasi, alih tegnologi dan pelayanan kesehatan masyarakat oleh dan untuk masyarakat yang mempunyai nilai strategis dalam mengembangkan sumber daya manusia sejak dini. Sebagai pusat kegiatan masyarakat, posyandu merupakan forum swadaya masyarakat yang memberikan pelayanan kesehatan sederhana dan keluarga berencana. Kegiatan ini diharapkan dapat menciptakan peningkatan kinerja petugas terhadap pelayanan rekam medis sistem informasi khususnya pada bagian pencatatan dan pelaporan data. Kegiatan pengabdian di laksanakan di Posyadu Kawan Seiring, Kelurahan Bambu Kuning Kota Batam. Metode yang digunakan pada kegiatan ini adalah mengadakan penyuluhan tentang pencatatan dan pelaporan pasien pada sistem 5 meja di posyandu dan sesi tanya jawab Secara keseluruhan, kegiatan pengabdian masyarakat ini berjalan dengan lancar. Antusiasme dari peserta juga cukup baik, hal ini bisa terlihat mulai dari awal kegiatan sampai rangkaian kegiatan pengabdian kepada masyarakat selesai. Penyampaian materi dilakukan oleh tim yaitu pemaparan terkait pencatatan dan pelaporan pasien pada sistem 5 meja di posyandu. Kegiatan sosialisasi dan pelatihan pecatatan dan pelaporan pada sistem 5 meja telah dilaksanakan di Posyandu Kawan Seiring. Solusi terkait teknis pencatatan dan pelaporan di Posyandu telah diberikan termasuk saran untuk pengembangan pada sistem 5 meja posyandu ke depan.Abstract:  Integrated health services (posyandu) are a form of integrated health and family planning services implemented at the hamlet level within the working area of each community health center. Posyandu is a forum for communication, technology transfer and public health services by and for the community which has strategic value in developing human resources from an early age. As a center for community activities, posyandu is a community self-help forum that provides simple health and family planning services. This activity is expected to create an increase in the performance of officers regarding information system medical record services, especially in the data recording and reporting section. Service activities were carried out at Posyadu Kawan Along, Bambu Kuning Village, Batam City. The method used in this activity was to provide education about recording and reporting patients on the 5 desk system at the posyandu and a question and answer session. Overall, this community service activity ran smoothly. The enthusiasm of the participants was also quite good, this could be seen from the start of the activity until the series of community service activities were completed. The team delivered the material, namely a presentation regarding patient recording and reporting on the 5 desk system at the posyandu. Socialization and training activities for recording and reporting on the 5 table system have been carried out at Posyandu Kawan Along. Solutions related to technical recording and reporting at Posyandu have been provided including suggestions for future development of the 5 posyandu desk system.
SOSIALISASI TENTANG ELEKTRONIK MEDICAL RECORD KEPADA PETUGAS PELAYANAN KESEHATAN DALAM UPAYA PERCEPATAN EMR TAHUN 2023 DI RUMAH SAKIT GRAHA HERMINE Situmorang, Masriani; Mulyana, MulyanaMulyana
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 4 No. 6 (2023): Volume 4 Nomor 6 Tahun 2023
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v4i6.23332

Abstract

Kegiatan sosialisasi yang dilakukan di Rumah Sakit Graha Hermine yang dilaksanakan pada tanggal 31 juli 2023 Bertempat di RS Graha Hemine. Sosialisasi yang dilakukan ini dibuka untuk petugas pelayanan Kesehatan. Kegiatan ini diharapkan dapat ikut terlibat dalam membantu pemindahan data-data rekam medis konvensional ke dalam database electronic medical record agar semakin cepatnya pelaksaan penggunaan electronic medical record di rumah sakit mereka.metode yang digunakan dalam kegiatan ini adalah mengadakan penyuluhan tentang sosialisasi PMK No 24 Tahun 2022 Tentang Elektronik Medical Record Kepada Petugas Pelayanan Kesehatan dalam Upaya pecepatan EMR Tahun 2023,dan sesi tanya jawab secara keseluruhan. Dalam kegiatan sosialisasi ini penyaji melihat antusias yang sangat luar biasa dari para petugas pelayanan kesehatan, Terbukti dengan banyaknya pertanyaan yang di lontarkan atau disampaikan kepada penyaji pada saat sesi tanya jawab dibuka serta sesi diskusi yang cukup menyita waktu yang lama karena hampir 50 persen audiens memberikan argumen dan pendapat. Petugas pelayanan Kesehatan juga menjadi mengerti dan memahami bahwa EMR adalah rekam medis dengan pemanfaatan program computer yang kegunaannya masih sama dengan rekam medis konvensional yang sebelumnya digunakan dengan manfaat yang sangat menguntungkan, seperti mempermudah pencarian data berobat pasien dan evisiensi waktu yang digunakan relative singkat.
SOSIALISASI PENYIMPANAN DAN KEAMANAN DOKUMEN REKAM MEDIS PADA RUANG FILLING DI KLINIK PANACEA BATAM Situmorang, Masriani; Mulyana
PORTAL RISET DAN INOVASI PENGABDIAN MASYARAKAT Vol. 2 No. 1 (2022): DECEMBER
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/prima.v2i1.494

Abstract

The Panacea Clinic is a level I health facility for referral patients, the Panacea clinic has a place to store medical records. However, the storage area does not yet have security in accordance with existing regulations. This community service activity aims to socialize concepts and regulations related to storing, filing and securing medical record documents (DRM). This activity is carried out exclusively with socialization-based methods. Fifteen people participated in this activity, including employees from related departments at Panacea Clinic and students of Awal Bros University. As a result, the program becomes more interactive, as participants can ask questions and engage in discussions regarding DRM storage and security systems. In accordance with what was outlined in the PPT format for the dissemination and delivery of information regarding DRM storage, filing, and security systems, the achievement of the objective material discussed by the speakers indicated that all information had been submitted. This can be seen from the participants' understanding of the topic as indicated by the results of the pre-test and post-tests. The conclusion of this program is that the participants' understanding of the material provided has been achieved, as evidenced by the average posttest result score which increased from 80 to 99. In the future mentoring activities will be carried out related to the implementation of DRM storage, alignment, and security activities so that this community service activity will continue.
OPTIMALISASI ELEKTONIK MEDICAL RECORD (EMR) PADA LAYANAN KESEHATAN DI TINGKAT PRIMER PUSKESMAS BOTANIA KOTA BATAM Situmorang, Masriani; Mulyana; Rahmawati
PORTAL RISET DAN INOVASI PENGABDIAN MASYARAKAT Vol. 2 No. 2 (2023): MARCH
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/prima.v2i2.668

Abstract

The Batam City Health Office facilitates health centers in its working area by using the health center information system to improve the effectiveness and efficiency of patient services. Assistance in the implementation of information systems related to electronic medical records is needed in puskesmas so that the use of information systems can be optimized. This activity aims to improve officer performance in processing electronic medical record data on information systems. This service activity was carried out at the Botania Health Center, Batam City. The methods used in this activity include counseling on optimizing the puskesmas information system, especially electronic medical records, as well as question and answer sessions. Overall, this community service activity went well. Participants also showed good enthusiasm, which was seen from the beginning of the activity to the end of the community service activity. The organizing team provided material related to optimizing the use of the puskesmas information system as well as system maintenance that can be carried out by puskesmas officers themselves without having to rely on the technical team from the Health Office. Socialization and training activities on the use of information systems have been successfully carried out at Puskesmas Botania. Technical solutions related to the use of the ePuskesmas application have been provided, including suggestions for the future development of the puskesmas management information system.
ANALISIS STANDAR PELAYANAN MINIMAL (SPM) PENYEDIAAN BERKAS REKAM MEDIS POLIKLINIK PENYAKIT DALAM RAWAT JALAN DI RSUD EMBUNG FATIMAH Mulyana; Situmorang, Masriani; Wulandari, Siti
PORTAL RISET DAN INOVASI PENGABDIAN MASYARAKAT Vol. 2 No. 2 (2023): MARCH
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/prima.v2i2.669

Abstract

Hospitals use Minimum Service Standards (MSS) set by the Ministry of Health to provide health services to the community. Community service activities were carried out at Embung Fatimah Hospital Batam with counseling on SPM for the provision of medical record files. This activity went smoothly and the participants were very enthusiastic. The material was delivered by the team who explained the SPM for medical record files according to the Permenkes regulations. Socialization and training related to SPM for medical record files have also been carried out at Embung Fatimah Hospital Batam. The solution needed is socialization and monitoring of discipline in the provision of medical record files so as not to hamper other work, especially in the medical record file storage section.
ALUR ADMINISTRASI MEDICAL CHECK UP (MCU) RS AWAL BROS BOTANIA Mulyana, Mulyana; Situmorang, Masriani; Safitri, Risda
PORTAL RISET DAN INOVASI PENGABDIAN MASYARAKAT Vol. 3 No. 3 (2024): JUNE
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/prima.v3i3.1260

Abstract

Hospitals act as health institutions that are tasked with providing various health services such as outpatient, inpatient, emergency, and referral services which include medical records and medical support used for research, education, and training of health workers. The existence of medical records in hospitals is expected to improve the quality of health services provided, starting from recording data when the patient arrives until the treatment process in the hospital. Furthermore, the management of medical record files is carried out from the processing stage to storage. Hospital administration includes various activities such as planning, supervision, organization, direction, coordination, and evaluation in the provision of hospital health services for the welfare of the community. The main benefit of hospital administration is to ensure optimal health service delivery, by organizing and planning related activities.
KOMUNIKASI EFEKTIF PETUGAS PEREKAM MEDIS DAN INFORMASI KESEHATAN DALAM PENINGKATAN MUTU PELAYANAN DI RUMAH SAKIT Situmorang, Masriani; Mulyana, Mulyana; Natasha, Natasha
JCES (Journal of Character Education Society) Vol 8, No 1 (2025): Januari
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jces.v8i1.28432

Abstract

Abstrak: Peran PMIK sangat vital dalam mengelola informasi medis yang akurat, lengkap, dan dapat diakses tepat waktu oleh tenaga kesehatan. Namun, berbagai kendala komunikasi sering ditemukan, seperti keterbatasan teknologi, kurangnya pelatihan, dan SOP yang tidak jelas. Oleh karena itu, penelitian ini bertujuan untuk mewujudkan komunikasi efektif melalui sosialisasi dan edukasi tentang peningkatan mutu pelayanan di rumah sakit, sehingga dapat mempercepat dan meningkatkan kualitas informasi medis yang disampaikan. Tujuan: mewujudkan komunikasi efektif dengan melakukan percepatan informasi melalui sosialisasi serta edukasi tentang peningkatan mutu pelayanan di rumah sakit.Metode: dilakukan Forum Grop Diskusi dan evaluasi dengan penilaian dari masyarakat dan teman sejawat RS Hasil: Sosialisasi tentang komunikasi efektif dilakukan dengan cara melakukan Pre Test dan Post test. Hasil dari sosialisasi didapatkan bahwa terjadi peningkatan pengetahuan pertugas sebelum (pre test) sebanyak 70 % meningkat menjadi 85% setelah (post test) penyampaian materi oleh Tim pengabdian masyarakat . Pre Test adalah test yang diberikan sebelum pengajaran dimulai dengan tujuan untuk mengetahui sampai dimana pengetahuan perawat terhadap materi yang disampaikan.Abstract: The role of Medical Record and Health Information Management (PMIK) is vital in managing accurate, complete, and timely accessible medical information for healthcare providers. However, various communication barriers are often encountered, such as technological limitations, lack of training, and unclear standard operating procedures (SOPs). Therefore, this study aims to achieve effective communication through socialization and education on improving service quality in hospitals, which can accelerate and enhance the quality of medical information conveyed. Objective: To achieve effective communication by accelerating information through socialization and education on improving service quality in hospitals. Method: A Focus Group Discussion (FGD) and evaluation were conducted, involving assessments from the community and colleagues at the hospital. Results: The socialization on effective communication was carried out by conducting a Pre-Test and Post-Test. The results of the socialization showed an increase in staff knowledge, from 70% before (pre-test) to 85% after (post-test) the presentation of the material by the community service team. The Pre-Test is a test given before the teaching begins with the aim of assessing the nurses' knowledge of the material to be delivered.
Hubungan Motivasi Kerja Petugas Kesehatan Terhadap Kelengkapan Pengisian Rekam Medis Elektronik Di Puskemas Kijang Mulyana, Mulyana; Situmorang, Masriani; Monique, Dinda Astya
Jurnal Warta Dharmawangsa Vol 19, No 1 (2025)
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/wdw.v19i1.6010

Abstract

Implementasi dan Pengaruh APM (Anjungan Pendaftaran Mandiri) terhadap Efisiensi Pelayanan di Rumah Sakit Botania Mulyana, Mulyana; Situmorang, Masriani; Claudia, Claudia
PORTAL RISET DAN INOVASI PENGABDIAN MASYARAKAT Vol. 4 No. 2 (2025): MARCH
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/prima.v4i2.1620

Abstract

The purpose of this study is to evaluate the implementation and effect of the Automated Registration Machine on service efficiency at Awal Bros Botania Hospital. This study uses observation and interview methods to collect data on the effectiveness of the Automated Registration Point in speeding up the patient registration process. The results showed that the use of Automated Registration Machine at Awal Bros Botania Hospital Batam has improved service efficiency by reducing patient waiting time. BPJS patients who register online can directly use the machine to re-register without having to queue at the counter. The self-registration platform also simplifies the registration process, improves patient satisfaction, and helps the hospital increase productivity. However, there are technical issues such as running out of ink or paper, as well as difficulties for some patients, especially the elderly, in operating the machine. To address this, hospitals need to provide technical support, training for patients, and more helpers around the machines. Self-registration machines also help administrative and medical staff in improving work efficiency, as there are fewer queues at the registration counters.
Analisis Penyebab Terjadinya Downtime di Pendaftaran Pada Aplikasi EPUS UPT Puskesmas Lubuk Baja Situmorang, Masriani; Mulyana, Mulyana; Safitri, Risda
PORTAL RISET DAN INOVASI PENGABDIAN MASYARAKAT Vol. 4 No. 3 (2025): JUNE
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/prima.v4i3.1794

Abstract

The purpose of this study was to analyze the causes of downtime in the EPUS application used in the patient registration process. Downtime that occurs has an impact on delayed services, increased patient waiting time, and decreased efficiency and effectiveness of health services. The methods used in this activity are direct observation and interviews with registration officers. The results of the observation showed that downtime was caused by two main factors, namely internal network disruptions when inputting patient data and external server constraints when verifying BPJS active status. To overcome this problem, several short-term and long-term solutions were proposed, such as improving network infrastructure, training staff in manual procedures during downtime, and coordinating with BPJS. By implementing these solutions, it is hoped that services at the Puskesmas can remain optimal even though there are system disruptions.