Article Per Year (5 Year)
p-Index From 2021 - 2026
1.845
P-Index
This Author published in this journals
All Journal E-JRM
N Rachma
Universitas Islam Malang
Economics, Econometrics & Finance

Published : 12 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 12 Documents
Search

 1   2 
Pengaruh Kualitas Pelayanan, Harga dan Lokasi Terhadap Kepuasan Pelanggan Lesehan D’dadoz (Studi Kasus pada Pelanggan Lesehan D’dadoz Kota Blitar) Nikmatur Rosidah; N Rachma; Khalikussabir Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstract This study aims to test the Effect of Service Quality, Price, and Location on Lesehan D'dadoz Customer Satisfaction. The number of samples was determined using the Maholtra formula and the results of 90 respondents were obtained. The data was obtained by distributing questionnaires to customers of lesehan d'dadoz selected by purposive sampling. Data analysis in this study used SPSS version 29. The data testing techniques used in this study include validity tests, reliability tests, normality tests, classical assumption tests, multiple linear regression analysis tests, f tests, t tests and coefficient of determination (R2) tests. The results of this study show that the quality of service, price and location have a positive and significant effect on customer satisfaction Keywords: Service Quality,, Price, Location, Customer Satisfaction
Kecerdasan Emosional Dan Mental Terhadap Pengambilan Keputusan Dalam Bertransaksi Trader Forex (Studi Kasus pada Pelaku Investasi di Telegram Tahun 2022) Dafano Sefdaeniyo; N Rachma; Khalikussabir Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstract This study purpose to determine and analyze emotional and mental intelligence in making decisions in trading forex traders in the telegram group of 75 samples, with a purposive sampling technique. The data used is primary data using a questionnaire instrument. The data analysis technique used was multiple linear regression analysis. The results showed that emotional and mental intelligence simultaneously and partially significantly influence decision making in Forex trader transactions.  Keywords: Emotional Intelligence, Mental and Decision Making
Co-Authors Ahmad Faisal Hakim Alfian Budi Primanto Andi Normaladewi Arini Fitria Mustapita Atika Nuzulil Laili Dafano Sefdaeniyo Elviana Dwi Firdaus Faza Faiqotuzzahro Rozi Gery Rhivas Nugraha Wahyudi Khalikussabir, Khalikussabir Mia Angellina Mohammad Fikri Aditya Maulana Mohammad Rizal Nikmatur Rosidah Noor Salama Rifda Nadia Ulya Titi Puspitasari