Garuda - Garba Rujukan Digital

MEDIATION SATISFACTION OF DIRECT CASH ASSISTANCE RECIPIENTS ON THE INFLUENCE OF PERSONAL, SOCIAL AND APPARATUS PERFORMANCE FACTORS ON THE SUCCESS OF THE MSME-BASED ECONOMY Ghozali; Mega D. Novita; Setyaasih
GREENOMIKA Vol. 4 No. 2 (2022): GREENOMIKA
Publisher : Universitas Nahdlatul Ulama Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55732/unu.gnk.2022.04.2.1

The purpose of this study was to examine the influence of personal factors, social factors, the performance of village officials on the success of the MSME-based economy, either directly or indirectly mediated by the satisfaction of BLT recipients. This study followed an exploratory, descriptive and explanatory research design. The object of this research is Mojokerto Regency, Sooko District, Kedungmaling Village. Primary data was collected through the distribution of questionnaires. The population of all communities receiving the Village Fund Direct Cash Assistance (BLT-DD) in 2021 is 72 people. Sampling using saturated sampling. The results of the study: 1) Personal factors have a positive and significant effect on the satisfaction of BLT recipients. 2) Social factors have a positive and significant impact on the satisfaction of BLT recipients. 3) The performance of the village apparatus does not affect the satisfaction of BLT recipients. 4) Personal factors have a positive and significant impact on the success of the MSME-based economy. 5) Social factors have a positive and significant impact on the success of the MSME-based economy. 6) The performance of the village apparatus has no effect on the success of the MSME-based economy. 7) The satisfaction of BLT recipients has no effect on the success of the MSME-based economy. 8) Personal factors have an indirect effect on the success of the MSME-based economy mediated by the satisfaction of BLT recipients. 9) Social factors have an indirect effect on the success of the MSME-based economy mediated by the satisfaction of BLT recipients. 10) The performance of the village apparatus has an indirect effect on the success of the MSME-based economy mediated by the satisfaction of BLT recipients.

PENGARUH LOKASI, PELAYANAN DAN KELENGKAPAN FASILITAS TERHADAP KEPUASAN PASIEN INSTALASI RAWAT JALAN Anna Kridaningsih; Ghozali Ghozali
MEDIA MANAJEMEN JASA Vol 11, No 1 (2023): MEDIA STUDI EKONOMI
Publisher : UNIVERSITAS 17 AGUSTUS 1945 jAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52447/mmj.v11i1.6952

ABSTRAKRumah sakit yang representatif dapat dilihat dari lokasi, fasilitas, layanan, dan kepuasan dari pasien. Tujuan dari penelitian ini yakni untuk membuktikan pengaruh lokasi, pelayanan dan kelengkapan fasilitas terhadap kepuasan pasien instalasi rawat jalan di Rumah Sakit Citra Medika Sidoarjo baik secara parsial maupun simultan. Sample yang digunakan adalah 120 pasien instalasi rawat jalan di Rumah Sakit Citra Medika Sidoarjo. Metode analisis yang digunakan melalui pendekatan kuatitatif dengan model korelasi dengan bantuan Software SPSS 25. Hasil penelitian membuktikan bahwa kelengkapan berpengaruh positip dan signifikan terhadap kepuasan pasien instalasi rawat jalan sementara lokasi, kelengkapan fasilitas dan pelayanan tidak ada pengaruh terhadap kepuasan pasien instalasi rawat jalan. Hasil penelitian selanjutnya lokasi, kelengkapan fasilitas dan pelayanan secara simultan tidak ada pengaruh terhadap kepuasan pasien instalasi rawat jalan.Kata Kunci : Lokasi, Kelengkapan Fasilitas, Pelayanan, Kepuasan Pasien. ABSTRACTRepresentative hospitals can be seen from their location, facilities, services, and patient satisfaction. The purpose of this study is to prove the effect of location, service and completeness of facilities on outpatient patient satisfaction at Citra Medika Hospital Sidoarjo either partially or simultaneously. The sample used was 120 outpatient installation patients at Citra Medika Sidoarjo Hospital. The analytical method used was a quantitative approach with a correlation model with the help of SPSS 25 software. The results of this study proved that completeness had a positive and significant effect on outpatient patient satisfaction while location, completeness of facilities and services had no effect on outpatient patient satisfaction. The results of further research on location, completeness of facilities and services simultaneously have no effect on outpatient patient satisfaction.Keywords : Location, Complete Facilities, Services, Patient Satisfaction.

PENGARUH LOKASI, PELAYANAN DAN KELENGKAPAN FASILITAS TERHADAP KEPUASAN PASIEN INSTALASI RAWAT JALAN Anna Kridaningsih; Ghozali Ghozali
MEDIA MANAJEMEN JASA Vol 11, No 1 (2023): MEDIA MANAJEMEN JASA
Publisher : UNIVERSITAS 17 AGUSTUS 1945 jAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52447/mmj.v11i1.6966

ABSTRAKRumah sakit yang representatif dapat dilihat dari lokasi, fasilitas, layanan, dan kepuasan dari pasien. Tujuan dari penelitian ini yakni untuk membuktikan pengaruh lokasi, pelayanan dan kelengkapan fasilitas terhadap kepuasan pasien instalasi rawat jalan di Rumah Sakit Citra Medika Sidoarjo baik secara parsial maupun simultan. Sample yang digunakan adalah 120 pasien instalasi rawat jalan di Rumah Sakit Citra Medika Sidoarjo. Metode analisis yang digunakan melalui pendekatan kuatitatif dengan model korelasi dengan bantuan Software SPSS 25. Hasil penelitian membuktikan bahwa kelengkapan berpengaruh positip dan signifikan terhadap kepuasan pasien instalasi rawat jalan sementara lokasi, kelengkapan fasilitas dan pelayanan tidak ada pengaruh terhadap kepuasan pasien instalasi rawat jalan. Hasil penelitian selanjutnya lokasi, kelengkapan fasilitas dan pelayanan secara simultan tidak ada pengaruh terhadap kepuasan pasien instalasi rawat jalan.Kata Kunci : Lokasi, Kelengkapan Fasilitas, Pelayanan, Kepuasan Pasien. ABSTRACTRepresentative hospitals can be seen from their location, facilities, services, and patient satisfaction. The purpose of this study is to prove the effect of location, service and completeness of facilities on outpatient patient satisfaction at Citra Medika Hospital Sidoarjo either partially or simultaneously. The sample used was 120 outpatient installation patients at Citra Medika Sidoarjo Hospital. The analytical method used was a quantitative approach with a correlation model with the help of SPSS 25 software. The results of this study proved that completeness had a positive and significant effect on outpatient patient satisfaction while location, completeness of facilities and services had no effect on outpatient patient satisfaction. The results of further research on location, completeness of facilities and services simultaneously have no effect on outpatient patient satisfaction.Keywords : Location, Complete Facilities, Services, Patient Satisfaction.

JARINGAN INTERNET DAN SOSIAL MEDIA DALAM RANTAI PASOKAN DAN LOGISTIK: PERKEMBANGAN DAN TOPIK YANG MUNCUL Ghozali Ghozali
Media Mahardhika Vol. 18 No. 3 (2020): May 2020
Publisher : STIE Mahardhika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29062/mahardika.v18i3.213

Although social media has been used in a number of business and science domains, its use and functionality in relation to the supply chain is still limited. This article explores the void and provides new evidence and original perspectives for this information agency and introduces current and contemporary developments and themes. Over a span of 4 months, we downloaded tweets #supply chain and/or #tagar logistics. After clearing data and filtering tweets in English, we analyzed 76,378 articles using various computational techniques. Our analysis reveals important developments taking place where a wide range of supply chain management technologies are in a dominant position to play. Blockchain is the world's leading platform followed by artificial intelligence. The improved logistics position of last mile also shows that it can be connected to e-commerce and customer support. Supply chain technology is also grouped and linked in similar dendrograms and, automation related to robotics and robotics, analytics is associated with results, artificial intelligence is linked to IoT and machine learning. Related relationships are highlighted by other developments affecting contemporary supply chains. This study offers feedback for supply chain management on important patterns and themes developing in their field, as well as new graphic metrics to consider the environmental topology of social network attitudes. These developments, in particular, will provide useful insights into how markets are evolving and help proactively determine future investment areas.

Pendampingan Pembuatan Surat Dan Penataan Administrasi Dalam Peningkatan Kualitas Administrasi Di Pondok Pesantren Al Muhajirin Zenita Afifah Fitriyani; Ulfa Rahmawati; Fajar Budiyanto; Anna Kridaningsih; Harjo Lukito; Dian Indrianto; Ghozali Ghozali
KREATIF: Jurnal Pengabdian Masyarakat Nusantara Vol. 3 No. 4 (2023): Desember : Jurnal Pengabdian Masyarakat Nusantara
Publisher : AMIK Veteran Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/kreatif.v3i4.2392

The importance of making good letters and regular administrative arrangements need to be carried out to support good management administration, so the aim of this Community Service is to provide assistance in making letters using computer technology and administrative arrangements at the Al Muhajirin Islamic Boarding School. The method used in this community service consists of three stages, namely, the preparation stage, the implementation stage and the final stage. The results of this community service include sending material for making letters, material for administrative arrangements, practice of making letters and administration, as well as handing over printers and stationery. The hope from the results of this activity is that the writing of letters and administrative arrangements will be implemented immediately to produce good quality administrative management

Market Orientation, Digital Capability, and Brand Image Driving Customer Loyalty: Evidence from Indonesian Retail MSMEs Eny Nuraeni; Yusuf Rahman Al Hakim; Ghozali; Risa Amalia Muzrifah; Ulfa Rahmawati
RISK : Jurnal Riset Bisnis dan Ekonomi Vol. 7 No. 1 (2026): Mei 2026
Publisher : Universitas Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30737/risk.v7i1.7520

This study investigates how market orientation, digital capability, and brand image influence customer loyalty, with customer satisfaction as a mediating factor, within retail MSMEs. It aims to understand how internal organizational competencies and marketing strategies foster long-term customer relationships in a competitive and digitalized marketplace. Using a quantitative survey approach, data were collected from 160 customers of retail MSMEs, following the ten-times rule for 16 indicators. Analyses were conducted with PLS-SEM to assess measurement validity and structural relationships. Results indicate that brand image directly enhances both customer satisfaction and loyalty, while digital capability and market orientation affect loyalty indirectly through satisfaction. Moreover, customer satisfaction significantly mediates these relationships, serving as a critical mechanism by which organizational capabilities and strategies are translated into loyalty. The findings underscore the importance for MSMEs of strengthening brand image, advancing digital competencies, and maintaining market-oriented strategies to improve satisfaction and loyalty, offering both theoretical contributions to relationship marketing and practical guidance for managers in the digital era.

The Influence Of Work Culture, Competence, And Organizational Resources On Employee Work Engagement In The Production Department Of Pt Surabaya Autocomp Indonesia (SAI) Mojokerto Ghozali; Eny Nuraeni; Yusuf Rahman AL Hakim
TIJAROTANA : Jurnal Ekonomi Dan Bisnis Syariah Vol 7 No 02 (2026): Tijarotana : Jurnal Ekonomi dan Bisnis Syariah
Publisher : TIJAROTANA : Jurnal Ekonomi dan Bisnis Syariah

Show Abstract | Download Original | Original Source | Check in Google Scholar

The aim of this research is to determine the influence of work culture, competence and organizational resources significantly and simultaneously on employee work engagement. This research uses quantitative research methods with data collection techniques through distributing questionnaires and supported by secondary data. The data analysis method used is multiple regression analysis. The sample in this research was a saturated sampling technique, also known as a census, and the scale used was a Likert scale. Researchers used the Slovin formula with a sample size of 82 respondents from employees of PT Surabaya Autocomp Indonesia (SAI) Mojokerto. The analytical tool used is SPSS 25. The results of this research show that the variables of work culture, competence and organizational resources simultaneously have a significant influence on the performance of PT Surabaya Autocomp Indonesia (SAI) employees. The regression equation is -145 = 0.255 XI + 0.183 X2 + 0.11 This research shows several findings, namely (1) work culture has a significant effect on employee work engagement at PT Surabaya Autocomp Indonesia Mojokerto, (2) competency has a significant effect on employee work engagement at PT Surabaya Autocomp Indonesia Mojokerto, (3) organizational resources have a significant effect on the work engagement of PT Surabaya Autocomp Indonesia Mojokerto employees, (4) work culture, competence and organizational resources simultaneously have a significant effect on the work engagement of PT Surabaya Autocomp Indonesia Mojokerto employees

Title

Found 7 Documents
Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title Search

Found 7 Documents Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title

Found 7 Documents
Search