Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Jurnal Ekonomi, Manajemen, Akuntansi

Pengaruh Kualitas Pelayanan dan Fasilitas Terhadap Kepuasan Pengunjung di Kebun Raya Calina Bato Kabupaten Sumenep Reza Maulana; Deykha Aguilika
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 4 No. 2: Januari 2025
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v4i2.7472

Abstract

This study aims to examine the impact of service quality and facilities on the level of visitor satisfaction at Calina Bato Botanical Garden, Sumenep Regency. The approach method is quantitative with data collected through a Likert scale-based closed questionnaire. The purposive sampling technique was used to determine the sample, resulting in 100 respondents who met certain criteria. The data were analyzed using multiple linear regression methods and t tests with the help of SPSS. Service quality and facilities stated a positive and significant impact on visitor satisfaction. These findings provide important insights for Calina Bato Botanical Garden managers to improve services and facilities, which in turn can support the development of the tourism sector in the region.