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All Journal Jurnal Bestari JATI UNIK : Jurnal Ilmiah Teknik dan Manajemen Industri JKIE (Journal Knowledge Industrial Engineering) Kontribusia : Research Dissemination for Community Development Airlangga Development Journal INNOVATION RESEARCH JOURNAL Jurnal Ilmiah Abdi Mas TPB Unram DedikasiMU: Journal of Community Service Industrial Management and Engineering Journal
Hendra Suwardana, Hendra
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Journal : INNOVATION RESEARCH JOURNAL

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Innovation and Shelf-Character: The Way of Organizational Existence in the Pandemic Era Hendra Suwardana; Anggia Kalista
INNOVATION RESEARCH JOURNAL Vol 2 No 2 (2021)
Publisher : Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/innovation.v2i2.3005

Abstract

The Covid 19 pandemic has awakened the organizing of organizational life as an entity that is believed to be well established, but in fact absurd. This certainty belongs only to change itself. The ability to adapt to the surrounding environment by adopting its wisdom values which are contained in a series of continuous innovations can ensure the existence of organizational life to grow and develop throughout the ages. Innovation as an investment value can thrive both in an organization when there are leadership souls individually or in a hierarchical leadership that is open - minded and has a strong self- character to be willi ng to accept input from subordinates and be able to observe current developments that are needed by the market. On this day an organization if it does not want to adopt the value of innovation is the same as going to its death path slowly, so that the choice is to innovate or die.
The Influence of Service Quality Towards Syariah Bank Customer Satisfaction in The New Normal Era Handaru Indrian S Adi; Hendra Suwardana
INNOVATION RESEARCH JOURNAL Vol 2 No 1 (2021)
Publisher : Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/innovation.v2i1.2396

Abstract

This study aims to measure and determine whether customer satisfaction at BRI Syariah Unit Tuban has a significant effect on service quality variables (reliability, physical evidence, confidence, empathy, and responsiveness) in the new normal Covid 19 pandemic era, and to measure and determine the effect of satisfaction. customers at BRI Syariah Unit Tuban simultaneously to the variables of reliability, physical evidence, confidence, empathy, and responsiveness in the new normal covid pandemic era 19.Based on the results of statistical tests it is known that the variable reliability, physical evidence variable, belief variable, empathy variable, and responsiveness variable have a partial and significant influence on customer satisfaction in BRI Syariah unit Tuban in the new normal pandemic covid era 19. Variablesreliability, physical evidence, confidence, empathy, and responsiveness simultaneously have an influence on customer satisfaction with a value of Fcount 210,268> Ftable 2,333, it can be concluded that reliability, physical evidence, confidence, empathy, and responsiveness simultaneously have an influence on customer satisfaction. Syriah Tuban unit in the new normal Covid pandemic era 19.
The Effect of Leadership Style and Work Environment on Teacher Performance Runi Linda Oktavia; Muhammad Yusuf; Hendra Suwardana
INNOVATION RESEARCH JOURNAL Vol 3 No 1 (2022)
Publisher : Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/innovation.v3i1.3939

Abstract

This research aims to determine the effect of leadership style and work environment on teacher performance at SMA Negeri 1 Paciran. This research is a quantitative research using a survey approach. The population in this research was 61 and the sample was 61 according to the population. The data collection instrument used a questionnaire with a Likert scale which had 5 alternative answers with 55 statement items which were analyzed using descriptive analysis and multiple regression analysis. The results of the descriptive statistical analysis test showed that (1) the principal's leadership style at SMA Negeri 1 Paciran was in the very good category, (2) the work environment at SMA Negeri 1 Paciran was in the good category, and teacher performance at SMA Negeri 1 Paciran was in the category good. The results of hypothesis testing indicate that simultaneously all independent variables have a significant effect on teacher performance, for the relationship between leadership style and work environment is the most dominant work environment on teacher performance.
Tourist Perception of Tourism Service Satisfaction (Case Study: Pantai Kelapa Forest Tourism in Tuban) Hendra Suwardana; Miftachul Munir; Muhammad Yusuf
INNOVATION RESEARCH JOURNAL Vol 2 No 1 (2021)
Publisher : Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/innovation.v2i1.2393

Abstract

Pantai Kelapa forest tourism is one of the marine tourism objects in Tuban Regency which is quite well known outside the region. Pantai Kelapa has several rides that are not in ferior when compared to other beaches on the coast of Tuban. The purpose of this study was to determine the characteristics of tourists, facilities, services, objects, accessibility, the development of tourist attractions in Pantai Kelapa based on tourist responses. The method used is descriptive qualitative, namely research that describes, summarizes various problems, then draws to the surface as a feature or description of certain conditions, situations or variables. Data collection techniques include dat a primary (observation, interview, documentation) and secondary data (study literature).techniques analysis covering data reduction (data reduction), display data presentation), (data conclusion drawing (inference). The results showed that the tourists 're sponses to the satisfaction of Pantai Kelapa tourism services, the satisfaction of Pantai Kelapa tourism services, were good. It was seen from the respondents' answers strongly agree with 51% and 54% agree on the variables questionnaire given. So from the responses given by respondents, it can be concluded that the quality of service to tourists is good. By doing this research, it is hoped that it can provide recommendations for the development of rides according to the needs of tourists to increase tourist attractiveness and maintain naturalness in the Pantai Kelapa tourism area so that tourist satisfaction with services in Pantai Kelapa tourism increases.
The Effect of Self-Control and Ease of Transactions on Impulsive Buying Tendencies Alkusani Alkusani; Sukaris Sukaris; Heru Baskoro; Hendra Suwardana; Ahmad Qoni Dewantoro
INNOVATION RESEARCH JOURNAL Vol 3 No 2 (2022)
Publisher : Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/innovation.v3i2.4829

Abstract

The current era of digitalization makes people shop without using cash, this can then be related to the convenience factor that can encourage consumers to behave impulsively when shopping or without planning. At the same time consumers are also faced with a situation of ability to self control, for example when they see a new product discount and so on. Such a buying process without planning or suddenly without thinking about the benefits and functions of the item or often called impulsive buying. Another factor that can encourage is the ease of transaction. The sample was taken on students, the analysis tool used multiple linear regression analysis. The results of this study show that self-control and ease of transaction affect the tendency to buy impulsively. Therefore it is important that in the future research is carried out on all factors that stimulate impulsive tendencies both externally and internally to consumers.
Improving Performance Employees of Poly Service Department Nahdatul Ulama Hospital Strategy (RSNU) Tuban Hendra Suwardana
INNOVATION RESEARCH JOURNAL Vol 4 No 1 (2023)
Publisher : Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/innovation.v4i1.5601

Abstract

The determinant factor in improving employee performance in the face of competition is the human resource factor. All service organizations will face particular in the service or service sector. Likewise with Nadhlatul Ulama Tuban Hospital in maintaining its existence amid service competition with other hospitals against the community in Tuban Regency. The most appropriate way to test the performance results is to do research. The purpose of this study is to understand human resource management strategies in improving the performance of its employees. The research results showed data processing of factors can affect employee performance. It called individual factors, psychology and company. The value of spirit in RSNU Tuban is also quite influential on the strategy of improving the performance of its employees, because all forms of action taken are not independent of the value of the organization's struggle established and presented amid the community. The results of processing research data are IFAS (Internal Strategic Factors Analysis Summary) value found 3.45 and EFAS (External Strategic Factors Analysis Summary)value found 2.99. so it can be concluded that employee performance improvement strategy through improved human resource management can improve performance in the RSNU and be in the category of satisfactory.
Relationship Motivation and Job Satisfaction on Employee Productivity Muhammad Yusuf; Hendra Suwardana
INNOVATION RESEARCH JOURNAL Vol 4 No 1 (2023)
Publisher : Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/innovation.v4i1.5635

Abstract

Work productivity is very important to achieve company goals optimally. One way is to provide motivation and job satisfaction. Motivated employees work with enthusiasm, so that job satisfaction is achieved and employee work productivity increases. Job satisfaction has a significant effect on work productivity of employees of PT. Amanah Sang Surya Tuban and find out which variables have the greatest influence on employee productivity. This type of research is quantitative research using anassociative approach. from linearity test and normality test, partial regression test (t-test) and simultaneous regression test (F-test). Based on testing using a simultaneous linear regression test between work motivation and work productivity, job satisfaction, From this it can be concluded that work motivation and job satisfaction simultaneously affect work productivity at PT. Amanah Sang Surya Tuban
The Influence of Service Quality and Promotion on Customer Satisfaction Muhammad Yusuf; Hendra Suwardana; Kholisatun Nikmah
INNOVATION RESEARCH JOURNAL Vol 5 No 1 (2024)
Publisher : Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/innovation.v5i1.7596

Abstract

This research aims to test and analyze the influence of service quality and promotion on customer satisfaction at KSPPS BMT Terate Palang Tuban. The population or subjects in this research are KSPPS BMT Terate Palang Tuban customers for the last three years with a population of 2,510 customers. The sample used was 96 respondents using random sampling technique. The instrument used in the form of a questionnaire was measured using a Likert scale. The testing technique uses the Validation and Reliability Test, Classic Assumption Test (normality, heteroscedasticity and multicollinearity test), Hypothesis Test which is analyzed using multiple linear regression and the Determinant Coefficient or R test. The research results show that the instrument test results for all variables are valid and reliable. Likewise, all data fulfills classical assumptions. The final results show that there is a positive and significant influence between service and promotion on customer satisfaction. Based on the partial test (t test) shows that the service quality variable has a partial positive and significant effect on customer satisfaction. The promotion variable shows that there is a positive and significant effect on customer satisfaction. Based on the simultaneous test of service quality and promotion, there is a joint influence on customer satisfaction. From these results, all the hypothesized variable relationship arguments are accepted. These results provide input to the bank that service and promotion should be instruments in increasing customer satisfactionKey words: service quality, promotion, customer satisfaction
The Influence of Work Discipline and Work Environment on Employee Performance Yusuf, Muhammad; Suwardana, Hendra; Shoimah, Nikmatus
INNOVATION RESEARCH JOURNAL Vol 5 No 2 (2024)
Publisher : Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/innovation.v5i2.9116

Abstract

This research is aimed at examining the impact of work discipline and work environment on employee performance. This research applies an associative method with a quantitative approach. The research sample was taken using the method sample random sampling with a total of 75 respondents. Data was obtained through distributing questionnaires whose validity and reliability were tested. The data analysis technique was carried out using multiple regression analysis using SPSS. The results of the analysis show that the data is valid and reliable based on validity and reliability tests. The classical assumption test also shows that the data is normal, without multicollinearity and without heteroscedasticity. The results of the hypothesis test show that individual work discipline does not have a significant positive influence on employee performance. On the other hand, the individual work environment has a significant positive influence on employee performance. Simultaneously, work discipline and work environment have a significant influence on employee performance. In addition, the coefficient of determination test shows that the independent variable influences the dependent variable
Analytical-Critical Study of The Investment Interest of Young Tuban Entrepreneurs in The Capital Market Suwardana, Hendra; Yusuf, Muhammad; Dewantoro, Ahmad Qoni
INNOVATION RESEARCH JOURNAL Vol 4 No 2 (2023)
Publisher : Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/innovation.v4i2.6821

Abstract

Penelitian ini bertujuan untuk mengetahui sekaligus mengidentifikasi pengusaha muda di Tuban dengan batasan usia 16 sampai 30 tahun di pelbagai peranannya dalam menerimasosialisasi dan edukasi terhadapminat bakat pengetahuan yang diperoleh unrukberinvestasi di pasar modal dengan proporsi populasi sebesar 100 orang. Penelitian ini menggunakan pendektan kualitatif deskriptif. Sumber data yang digunakan merupakan data primer yang diperoleh dari penyebaran kuesioner dan depht interview. Hasil penelitian menunjukkan bahwa sosialisasi dan edukasi sebagai sumber informan meliputi teman, dosen, media social dan buku. Peran masing-masing informan dan media beragam, baik dari sisi intensitas maupun pengaruhnya (peranan) terhadap minat investasi.Hasil proporsi yang diperoleh adalah pertama sumber peranan memperoleh informasi tentang pasar modal sebagai yaituproporsi tertinggi dari Lembaga Pendidikan sebesar 35 orang.Kedua,mengetahui peran sosialisasi &edukasi tentang pasar modalproporsi tertinggi sebesar 32 orang. Ketiga, tujuan melakukan investasi di pasar modal proporsi tertinggi sebesar 39 orang
Co-Authors Abdul Khafid Maulana Abdul Wahid N Alkusani, Alkusani Anggraini, Susanti Dhini Bayu Pramudyo, Dimas Cahya, Rizki Putra Dwi Dewantoro, Ahmad Qoni Dumiyati Dumiyati Fiki Andriyan Handaru Indrian S Adi Hendra Wirawan, Novi Heru Baskoro Indra Gita Anugerah Kalista, Anggia Kholisatun Nikmah Krishna Tri Sanjaya Krishna Tri Sanjaya Masrikan, Muhammad Miftachul Munir Moh. Muhyidin Agus Wibowo Muhammad Yusuf Muhammad Yusuf Pradana Boy ZTF Runi Linda Oktavia Shoimah, Nikmatus Sukaris Susanti Dhini Anggraini Wicaksono, Nanang Wirawan, Novi Hendra Yosia Dian Purnama Windrayadi Yudi Supiyanto