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All Journal Jurnal Ilmu Komputer dan Informasi Jurnal ULTIMA Computing RANDANG TANA - Jurnal Pengabdian Masyarakat Journal of Information Systems and Informatics Jurnal Teknologi Dan Sistem Informasi Bisnis JATI (Jurnal Mahasiswa Teknik Informatika) Journal of Computer System and Informatics (JoSYC) TIN: TERAPAN INFORMATIKA NUSANTARA Journal of Advanced in Information and Industrial Technology (JAIIT) Jurnal Teknik Informatika (JUTIF) Sewagati
Wincoko Putro, Fidi
Software Engineering, Surabaya Campus, Telkom University, Indonesia
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Journal : Jurnal Teknik Informatika (JUTIF)

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Evaluating Software Quality in a Point of Sales System in a Fast-Food Restaurant Using the McCall Model Ramadhina Assidiq, Wahyu Fidi; Putro, Fidi Wincoko; Amri, Arni Muarifah
Jurnal Teknik Informatika (Jutif) Vol. 6 No. 4 (2025): JUTIF Volume 6, Number 4, Agustus 2025
Publisher : Informatika, Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jutif.2025.6.4.4860

Abstract

Software quality is an critical aspect in ensuring system performance and user satisfaction. This study evaluates the quality of the system called Sampos. is a system used by internal employees in managing fast food business operations for record transactions. manage raw material stocks and help track daily reports. The evaluation was conducted using the McCall model, which focuses on five primary quality factors: correctness, reliability, efficiency, integrity, and usability. Each factor is assessed through indicators that reflect the system's performance in that aspect. The measurement stage begins by assigning weights to each indicator based on its level of importance. Then. The quality value of each factor is calculated to get a comprehensive picture of system performance. The results of the evaluation showed that the correctness value was 56.2%, reliability 56%, Integrity 47.8%, and usability 46%, which are generally classified as "Pretty Good.". Meanwhile, the value of the efficiency factor is only 38.2%, so it is categorized as "not good." Overall, the Sampos system obtained an average score of 41% - 60%. This indicates that the system requires improvement, especially in the aspect of efficiency. This study contributes to proving that McCall's method can be used to evaluate applications built without documentation and by a single developer. Therefore, this study contributes a practical case study on the application of McCall’s Model as an effective method for identifying and quantifying quality weakness in small-scale operational systems.
Co-Authors Adzanil Rachmadhi Putra Agus Zainal Arifin Ainin Fadlilah, Annisa Akbar, Harya Abimanyu Athalla Amirah Diandra Ardian Yusuf Wicaksono Arifiani, Siska Arliyanti Nurdin Bagus Kurniawan Dewi Rahmawati DEWI RAHMAWATI Dhimas Bintang Bagaskara Dian Kusumawati Diana Purwitasari Fabroyir, Hadziq Farah Zakiyah Rahmanti Gulpi Qorik Oktagalu Pratamasunu Ira Rantelili, Devysikaelo Khodijah Amiroh Khoirul Umam Manoppo, Leonard Julian Augusta Maulana, Jefri Achmad Mochammad Sholik Mohammad Sholik Muhammad Ath Thariq Luqmana Purnama Anaking Ramadhina Assidiq, Wahyu Fidi Rizal Irfansyah Putra Rizki Fadillah Rokhmatul Insani Setiawan , Yohanes Syahfril Nizammudin Titus Kristanto William Kurniawan Zindani, Ahmad Yuridan