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Journal : Medika Trada

HUBUNGAN KUALITAS PELAYANAN KESEHATAN DENGAN KEPUASAN PASIEN RAWAT JALAN DI PUSKESMAS BUGANGAN PADA BULAN JUNI TAHUN 2022 Bajeng Nurul W; Diah Kari Artati; Renha Maria Pelera Ojan
MEDIKA TRADA : Jurnal Teknik Elektromedik Polbitrada Vol 4 No 1 (2023): MEDIKA TRADA (JTEMP) Vol 4 No 1 (2023)
Publisher : LPPM POLBITRADA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59485/jtemp.v4i1.28

Abstract

Kepuasan pasien adalah faktor utama pada saat meninjau ulang mutu pelayanan dengan menilai tanggapan pasien sesudah mendapatkan layanan. Puasnya pasien bergantung terhadap mutu pelayanan yang diberikan sesuai harapan pasien. Tujuan penelian ini untuk mengetahui bagaimana hubungan kualitas pelayanan kesehatan dengan kepuasan pasien rawat jalan di Puskesmas Bugangan pada Bulan Juni Tahun 2022. Jenis penelitian yang dipakai adalah penelitian kuantitatif menggunakan rancangan pendekatan Cross Sectional dengan populasi sebanyak 106 orang. Penelitian ini menggunakan teknik accidental sampling dengan total 84 sampel. Hasil uji chi square terhadap reliability diperoleh nilai p value 0.000 < 0.05. Terhadap responsibility diperoleh nilai p value 0.043 < 0.05. Terhadap assurance diperoleh nilai p value 0.052 > 0.05. Terhadap empathy diperoleh nilai p value 0.015 < 0.05. Terhadap tangibility diperoleh nilai p value 0.002 < 0.05. Sehingga dapat diambil kesimpulan bahwa ada hubungan dimensi reliability, responsibility, empathy dan tangibility dengan kepuasan pasien rawat jalan di Puskesmas Bugangan pada bulan Juni tahun 2022 dan tidak ada hubungan assurance dengan kepuasan pasien rawat jalan di Puskesmas Bugangan pada bulan Juni tahun 2022.
EVALUASI SISTEM INFORMASI MANAJEMEN KLINIK NARENDRA MEDIKA Florentina Nadira Saniman; Nurul Widyaningrum, Bajeng; Rani, Destri Maya
MEDIKA TRADA : Jurnal Teknik Elektomedik Polbitrada Vol 5 No 2 (2024): MEDIKA TRADA (JTEMP) Vol 5 No 2 (2024)
Publisher : LPPM POLBITRADA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59485/jtemp.v5i2.84

Abstract

Clinic Management Information System (Clinic MIS) is a technology-based system that manages administrative data, medical records, and health services in clinics, which aims to improve operational efficiency and service quality through integrated information management. Considering the importance of the Minister of Health Regulation Number 24 of 2022 for the electronic medical record (EMR) system, this research using the Technology Acceptance Model (TAM) method aims to evaluate the extent to which the Narendra Medika Clinic SIM is accepted by users and to find potential obstacles in daily implementation. This study measures four dimensions of TAM: Perceived Usefulness, Perceived Ease of Use, Attitude Toward Using, and Behavioral Intention to Use. This research method was descriptive qualitative research, where data was obtained through interviews with health workers at Narendra Medika Clinic who have used the Clinic MIS for more than 6 months. The study results indicate that Clinic MIS has provided significant benefits, especially in supporting health services in the digitalization era. However, there are several obstacles, especially related to the stability of the internet network that need to be improved to ensure smooth operations. Although the accuracy of the information in Clinic MIS is good, several improvements to the features and appearance of the system, such as grouping drug stocks and updating ICD codes, are needed to improve the accuracy and convenience of use by health workers. This study recommends improving network infrastructure and developing additional features in Clinic MIS to support more optimal clinic performance.
Analisis Metode OWASP V4.2 dalam Pengujian Keamanan Sistem Informasi Rumah Sakit Widyaningrum, Bajeng Nurul; Maya Rani, Destri; Kurnia Ramadhani, Lingga
MEDIKA TRADA : Jurnal Teknik Elektomedik Polbitrada Vol 5 No 2 (2024): MEDIKA TRADA (JTEMP) Vol 5 No 2 (2024)
Publisher : LPPM POLBITRADA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59485/jtemp.v5i2.99

Abstract

This research aims to identify and mitigate security vulnerabilities in the Hospital Information System (SIMRS) using the OWASP Web Security Testing Guide (WSTG) v4.2 based testing method. With the help of the OWASP ZAP tool, various vulnerabilities were identified, such as SQL Injection, weaknesses in session management, lack of security attributes in cookies, and disclosure of sensitive information through URLs or code comments. SQL Injection was identified as the highest risk vulnerability, as it potentially allows attackers to access, manipulate, or delete sensitive data in the database. In addition, weaknesses in cookie attributes, such as HttpOnly and SameSite, and the absence of an anti-CSRF mechanism, indicate potential threats in the form of Cross-Site Scripting (XSS) and Cross-Site Request Forgery (CSRF). The implementation of a solution based on WSTG v4.2 involves steps such as the implementation of HTTPS encryption, the use of prepared statements for database interaction, the application of security headers such as Content-Security-Policy (CSP), and input validation to reduce the risk of XSS. In addition, code audits were conducted to remove sensitive comments, while hidden files or unnecessary backups were removed to minimize the potential for information leakage. Test results after the implementation of the solution showed a significant improvement in the security level of the application. This research proves that the WSTG v4.2-based approach can provide comprehensive and systematic guidance in web application security testing. With these results, organizations, particularly in the healthcare sector, can ensure better protection of patient data and comply with applicable information security standards.
EVALUASI PENERAPAN SISTEM INFORMASI MANAJEMEN PUSKESMAS (SIMPUS) DENGAN MENGGUNAKAN METODE HOT FIT DI PUSKESMAS KEDUNGMUNDU SEMARANG Rani, Destri Maya; Widyaningrum, Bajeng Nurul; Puspita, Rina
MEDIKA TRADA : Jurnal Teknik Elektomedik Polbitrada Vol 2 No 1 (2021): MEDIKA TRADA (JTEMP) VOL 2 NO. 1
Publisher : LPPM POLBITRADA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59485/jtemp.v2i1.16

Abstract

Penerapan Sistem Informasi Manajemen Puskesmas di Puskesmas Kedungmundu Semarang dimulai pada tahun lalu yaitu tahun 2019. Evaluasi sebagai sebuah proses menentukan hasil yang telah dicapai dari beberapa kegiatan yang direncanakan untuk mendukung tercapainya tujuan, yang artinya dalam penerapan SIMPUS selama ini di Puskesmas Kedungmundu cukup untuk melakukan evaluasi selama penerapan dan proses menentukan hasil yang telah dicapai dari beberapa kegiatan yang direncanakan untuk mendukung tercapainya tujuan Puskesmas selama satu tahun penerapannya. Tujuan penelitian untuk mengevaluasi penerapan SIMPUS di Puskesmas Kedungmundu Semarang dengan metode HOT Fit yang meliputi karakteristik manusia, organisasi, dan Teknologi yang mempengaruhi penggunaan SIMPUS. Jenis penelitian ini adalah penelitian kualitatif yang dilakukan dengan wawancara dan Studi Dokumen. Subjek penelitian adalah 7 pengguna SIMPUS di Puskesmas Kedungmundu Semarang. Karakteristik manusia dan organisasi sudah sesuai dan sudah didukung sepenuhnya oleh organisasi, hanya saja dalam penerapannya teknologi kualitas jaringan sedikit mengganggu dalam proses pelayanan di Puskesmas Kedungmundu karena jika jaringan sedang bermasalah semua akan terhambat dan aksesnya akan menjadi lama. Selain itu, kondisi fasilitas di Puskesmas Kedungmundu Semarang sudah cukup memadai kecuali fasilitas yang ada di PKD/Pustu. Penerapan SIMPUS pada karakteristik teknologi secara umum sudah baik. Akan tetapi, penambahan daya untuk kelancaran koneksi harus ditambah karena dapat mengganggu kelancaran akses SIMPUS.
EFEKTIVITAS KEPUASAN SISTEM INFORMASI MANAJEMENT KLINIK PRATAMA HASNA DENGAN MENGGUNAKAN METODE END USER COMPUTING SATISFACTION ( EUCS) puja, raafi; Nurul Widyaningrum, Bajeng; Rizqulloh, Lutfiyah
MEDIKA TRADA : Jurnal Teknik Elektomedik Polbitrada Vol 6 No 2 (2025): MEDIKA TRADA: Jurnal Teknik Elektromedik Polbitrada Vol 6 No 2 (2025)
Publisher : LPPM POLBITRADA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59485/jtemp.v6i2.127

Abstract

Digital transformation in the health sector requires health service facilities to implement efficient and responsive information systems. Hasna Pratama Clinic as a primary clinic in Semarang City has implemented the Clinic Management Information System (SIM Klinik) since 2024, but its implementation has not been optimal. This study aims to analyze the effectiveness of SIM Clinic user satisfaction using the End User Computing Satisfaction (EUCS) approach. The assessment was carried out on five dimensions of content, accuracy, format, ease of use, and timeliness. A qualitative descriptive approach was used through in-depth interviews and direct observation of health workers. The results of the study indicate that in general the system is considered quite good in terms of ease of use and display efficiency, but is still weak in terms of data integration, medical history, and system stability. These findings provide an important contribution to the development of more effective information systems in primary health care. Keywords: Clinical SIM, User Satisfaction, EUCS, Electronic Medical Record, Health Information System