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Analysis of Patient Satisfaction on the Quality of Pharmaceutical Service at the Pharmaceutical Installation Kharisma Jayak Pratama; Isna Nur Khasanah; Dewi Weni Sari; Nabilah Hanim Mohd Sabri
Proceedings of the International Conference on Nursing and Health Sciences Vol 4 No 1 (2023): January-June 2023
Publisher : Global Health Science Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/picnhs.v4i1.1683

Abstract

Consumer satisfaction with services can be measured by making comparisons between what is expected by consumers on the desired quality of a service based on the reality received or felt by consumers. Pharmaceutical services are supporting services and, at the same time, one of the main centers, providing more than 90% of health services in hospitals. Objective: The purpose of this study was to describe the level of patient satisfaction and expectations and to determine the overall level of visitor satisfaction with the services of the Muhammadiyah Hospital Pharmacy Installation Siti Khodijah Gurah Kediri. Method: This type of research is a quantitative descriptive study conducted on a set of objects with the aim of knowing the level of patient satisfaction and expectations of the services of the Muhammadiyah Siti Khodijah Gurah Hospital Pharmacy Installation, Kediri. The analysis of the collected data is then made in the form of tabulations and analyzed using the percentage formula. Analysis of satisfaction level scores in this study used the Likert scale answer format, which allows patients to answer at various levels (1-4) where each answer is given a weighted value with the following conditions: score 4 if the answer is "very satisfied", score 3 if the answer is "satisfied", score 2 if the answer is "not satisfied", and score 1 if the answer is "very dissatisfied". Results: The results of measuring the level of outpatient satisfaction with service quality at the Pharmacy Installation at Siti Khodijah Gurah Kediri Hospital use five dimensions of servqual (service quality) assessment, among others, reliability, responsiveness, assurance, empathy, and tangibles (physical facilities), resulting in a negative gap value in each dimension, which means that the quality of service provided by the Pharmacy Installation at Siti Khodijah Gurah Kediri Hospital has not met patient expectations. The results of the Customer Satisfaction Index average for each dimension, namely 74.89%, are included in the satisfied category. Conclusions: The results of measuring the level of satisfaction of outpatients with the quality of service at the Pharmacy Installation at Siti Khodijah Gurah Kediri Hospital using five assessment dimensions produce a negative gap value in each dimension, which means that the quality of service provided is not in accordance with patient expectations and, based on the Customer Satisfaction Index method, is included in the satisfied category.
PENETAPAN KADAR FENOLIK SERTA UJI AKTIVITAS ANTIOKSIDAN EKSTRAK DAN FRAKSI BATANG BAJAKAH KALALAWIT (Uncaria gambir Roxb) DENGAN METODE FRAP Siti Nur Indriyah; Desy Ayu Irma Permatasari; Kharisma Jayak Pratama
USADA NUSANTARA : Jurnal Kesehatan Tradisional Vol. 1 No. 2 (2023): Juli: USADA NUSANTARA
Publisher : Institut Nalanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47861/usd.v1i2.347

Abstract

Antioxidants are compounds prevent oxidative damage by stabilizing free radicals by donating electrons. Phenolics are compounds that can be used as antioxidants because they can counteract free radicals. This study aims to determine the total phenolic content and antioxidant activity of the extract and fraction of the kalalawit (Uncaria gambir Roxb) stem. Extract preparation by maceration using 96% ethanol solvent. Testing for phenolic content with the Folin Ciocalteu method using UV-Vis spectrophotometry on extracts. Antioxidant activity test using the FRAP method on extracts with concentrations of 80, 90, 100, 110, and 120 ppm. The test results showed that the extract of the bajakah kalalawit stem (Uncaria gambir Roxb) had a phenolic content of 31.734 mg GAE/gr sample, there was antioxidant activity in the extract and fraction of the stem of the kalalawit (Uncaria gambir Roxb) indicated by the formation of a purplish blue color when reacted with FRAP solution , and the IC50 value of the ethanol extract was 29.842 ppm which was in the very strong category, water fraction was 39.865 ppm which was in the very strong category, n-hexane fraction was 75.319 ppm which was in the strong category and ethyl fraction was 12.572 ppm which was very strong.      
Analysis of Ethnopharmaceutical Studies of Traditional Medicine for the Management of Jaundice Due to Hepatic Disorders by the Mandar Tribe of West Sulawesi, Indonesia Sari, Dewi Weni; Kharisma Jayak Pratama; Annora Rizky Amalia
Eureka Herba Indonesia Vol. 5 No. 2 (2024): Eureka Herba Indonesia
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37275/ehi.v5i2.120

Abstract

Jaundice, or icterus, is a medical condition characterized by yellowing of the skin and whites of the eyes. This is caused by a buildup of bilirubin in the blood, which is a waste product of the breakdown of red blood cells. Liver disorders, such as hepatitis, are the most common cause of jaundice. The Mandar tribe in West Sulawesi Indonesia has a traditional healing tradition that has been passed down from generation to generation. This traditional medicine is often used to treat various diseases, including jaundice. This study aims to analyze the ethnopharmaceutical traditional treatment for jaundice in the Mandar tribe in West Sulawesi. This research used a descriptive observational method with traditional healthcare respondents. Data was collected through interviews and observations of traditional healers and patients who used traditional medicine. The data was analyzed descriptively to determine the type of plant, part of the plant used, processing methods, and how traditional medicines are used. This research found 14 plant species from 13 families that were used as medicine for jaundice. Two types of plants are typically used by the Mandar tribe, namely lapo-lapo (Melanolepis multiglandulosa) and barorang (Blumea balsamifera). The parts of the plant most commonly used as medicine are leaves (43%), followed by fruit (29%), stems (14%), roots (7%), rhizomes (4%), and herbs (3%). Plant processing by pressing and boiling is the most widely used (50% each). The most common method of use is boiling (70%), followed by pounding (20%) and eating directly (10%). This research found 14 plant species from 13 families that were used by the Mandar tribe as medicine for jaundice. Two types of plants are typically used, namely lapo-lapo and barorang. This research provides important information about the Mandar tribe's ethnopharmacology for jaundice and can be a basis for the development of more effective and safer traditional medicines.
Relationship Between Appropriateness Of Medicine Selection And Therapy Outcome In Outpatients Of Hypertension At Dr. Moewardi Surakarta Hospital Shela Novita Devi; Niken Luthfiyanti; Kharisma Jayak Pratama; Tiara Ajeng L
Media Farmasi Indonesia Vol. 19 No. 2 (2024): Media Farmasi Indonesia
Publisher : SEKOLAH TINGGI ILMU FARMASI YAYASAN PHARMASI SEMARANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53359/mfi.v19i2.280

Abstract

Hypertension is a degenerative disease characterized by blood pressure that exceeds the standard limit of >140/90 mmHg, which can cause diseases such as heart, eyes, kidneys, brain and blood vessels. Drug selection is one of the factors that is very important because it can help the success of therapy. The purpose of this study was to determine the relationship between the accuracy of drug selection and therapeutic outcomes in outpatient hypertension patients at Dr Moewardi Surakarta Hospital using 100 medical record data with retrospective study and using data analysis techniques in the form of univariate test methods, bivariate tests and chi-square tests . The results showed that patients who received treatment with the suitable indication, right drug, correct dose and proper patient criteria were Ninety-two patients (92%). The relationship between the accuracy of drug selection and therapeutic outcomes in outpatient hypertension patients at RSUD Dr Moewardi Surakarta shows a p-value of 0.030 (p <0.05), so Ho is rejected, meaning that there is a significant relationship in the accuracy of antihypertensive drug selection with therapeutic outcomes in the form of achieving blood pressure targets based on JNC VIII in 2014.
Relationship of Medication Adherence to Clinical Outcome in Patients Type 2 Diabetes with Modified Morisky Adherence Scale 8 (MMAS 8) Niken Luthfiyanti; Ardi Setyawan; Kharisma Jayak Pratama
International Journal of Medicine and Health Vol. 3 No. 4 (2024): Desember : International Journal of Medicine and Health (IJMH)
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijmh.v3i4.4547

Abstract

Diabetes melitus is a chronic condition desease that requires continued use of medication. High adherence to treatment will produce good clinical results and play a role in improving the quality of life of diabetes melitus sufferers. The following research aims to assess the relationship between adherence to medication use and clinical outcomes for patients with type 2 diabetes mellitus at RSUD DR. Moewardi Surakarta which was conducted in the period April – June 2024. This research used a cross sectional method with a total of 98 patients as respondents who met the inclusion and exclusion criteria. Adherence data was assessed using the Modified Morisky Adherence Scale 8 (MMAS 8) questionnaire, and clinical outcomes were assessed from fasting or fasting blood glucose values ​​and %HbA1C from medical record data. Analysis of the relationship between adherence and clinical outcomes using chi-square. The results of the level of treatment compliance can be divided into 3 categories, namely: high treatment compliance has a percentage of 24.5%, moderate treatment compliance has a percentage of 46.9%, and low treatment compliance has a percentage of 28.6%. Clinical outcomes were achieved by 38.8% and not achieved by 62.2%. There is a relationship between adherence medication and therapeutic outcomes in type 2 diabetes melitus patients with a Pearson chi square value of 0.011. Based on these data, pharmacist professionals need to place greater emphasis on adherence with medication use in type 2 diabetes mellitus patients to obtain good clinical outcomes.
Uji Aktivitas Antioksidan Ekstrak Metanol dan Fraksi Kulit Buah Markisa Konyal (Passiflora Ligularis Juss) dengan Metoda DPPH: Penelitian Meli Oktavia; Kharisma Jayak Pratama; Niken Luthfiyanti
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 3 No. 4 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 3 Nomor 4 (April 2025
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v3i4.845

Abstract

Antioxidants are compounds that can absorb or neutralize free radicals so that they can ward pff disease. Free radicals are foreign compounds that enter the body and damage the body’s immune system. Konyal passion fruit seeds (Passiflora ligularis Juss) have been widely used as passion fruit juice. Konyal passion fruit skin is a waste that can be used as a natural medicine. This study aims to determine the antioxidant activity of methanol extract and passion fruit skin fraction (Passiflora ligularis Juss) with the DPPH method using UV-VIS spectrophotometry at a maximum absorption wavelength of 517 nm with vitamin C as a comparator. The antioxidant activity test obtained IC50 Vitamin C : 3,054 µg/mL, IC50 methanol extract : 222,5 µg/mL, IC50 n-hexane fraction : 93,71 µg/mL, IC50 ethyl acetate fraction : 205,29 µg/mL and IC50 water fraction 124,76 µg/mL. Based on the IC50 value, it can be concluded that the antioxidant activity of the methanol extract is in the weak category, the n-heksan fraction is in te strong category, the ethyl acetate fraction is in the weak category and the water fraction is in the medium category.
Formulation and Antibacterial Activity Test of Dragon Tail Leaf Extract Cream (Rhaphidophorapinnata (L.f) Schott) Against Staphylococcus aureus ATCC (25923) Mutia Della Citra; Bangkit Riska Permata; Kharisma Jayak Pratama
International Journal of Health Engineering and Technology Vol. 4 No. 3 (2025): IJHET SEPTEMBER 2025
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to formulate a cream containing Rhaphidophora pinnata (L.f) Schott leaf extract and evaluate its antibacterial activity against Staphylococcus aureus ATCC 25923. The background of this research is rooted in the potential of Indonesian medicinal plants and the increasing cases of antibiotic resistance, which drives the development of natural antibacterial agents. A quantitative experimental laboratory method was employed. The study population was the Rhaphidophora pinnata plant from Sragen, with a sample of 8 kg of fresh leaves. Antibacterial activity was tested using the disc diffusion method, and data were analyzed descriptively and inferentially using One-Way ANOVA with SPSS. The results showed that cream formulations at 10%, 30%, and 40% concentrations had physical qualities that met standards, including a safe pH (6.0–6.8) and stable viscosity. The antibacterial test demonstrated the highest activity at the 40% concentration, producing the largest inhibition zone against S. aureus. However, its efficacy was still lower than that of the positive control (gentamicin cream). In conclusion, R. pinnata leaf extract has the potential to be developed as a natural antibacterial cream, and further research is needed for stability and clinical testing.
Uji Efek Tonikum Ekstrak Etanol Kombinasi Temu Putih (Curcuma zedoaria) dan Temu Hitam (Curcuma aeruginosa) terhadap Mencit Putih Jantan (Mus musculus) Afina Rachmalia Artha Aryasuta; Niken Luthfiyanti; Kharisma Jayak Pratama
JURNAL RISET RUMPUN ILMU KESEHATAN Vol. 4 No. 3 (2025): Desember : Jurnal Riset Rumpun Ilmu Kesehatan
Publisher : Pusat riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrikes.v4i3.6738

Abstract

Tonic is a preparation thats can stqrengsthen the body and improve stamina. Curcuma zedoaria and Curcuma aeruginosa are known to have phytochemical compunds such as flavonoids, alkaloids, saponins, tannin, triterpenoids, curcuminoid and polyphenols that can function as stimulant and tonics. This studiy aimed to investigate tonic effects of ethanolic extracts of Curcuma zedoaria, ethanolic extract of Curcuma aeruginosa, and their combinations on male white mice (Mus musculus). Curcuma zedoaria rhizome and Curcuma aeruginosa rhizome were extracted using the maceration method for 3 days using 70% ethanol solvent which was then thickened in a waterbath. A total of 35 male mice were divided into 7 groups with different treatments, including negative control (aquadest), positive control (caffeine 100 mg/kgBB), ethanolic exctract of Curcuma zedoaria (600 mg/kgBB), ethanolic extract of Curcuma aeruginosa (600 mg/kgBB), and combination ethanolic extract of Curcuma zedoaria and Curcuma aeruginosa at dosage of 150:450 mg/kgBB, 300:300 mg/kgBB, and 450:150 mg/kgBB. Tonic effect were evaluated using natatory exhaustion and rotarod tests. The natatory exhaustion test is carried out by observing how long the mice swim, while the rotarod test is carried out by observing how long the mice stay on the rotarod apparatus. The data analyzed using ANOVA and Tukey’s test. The results of One Way Anova showed a there were significansts differensce in each groups (p<0,05) with combination of Curcuma zedoaria : Curcuma aeruginosa (150:450 mg/kgBB) yielding the best tonic effect. From the result of Tukey’s followsup test, it showed that the highers the dosae of Curcuma aeruginosa rhizome extracts the better the tonics effects giiven. This suggest that Curcuma aeruginosa has a dominant role in enhancing phsycal endurance in male white mice.