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Perancangan User Experience Aplikasi Pemantauan Kesehatan Ibu Hamil di POLINDES berbasis Mobile menggunakan Metode Human Centered Design (HCD) Masgata Nafi'ul Kalam; Riswan Septriayadi Sianturi; Agi Putra Kharisma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 7 (2022): Juli 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The Maternal Mortality Rate (MMR) because pregnancy in 2019 in the world is very high, at 303,000. Indonesia has the third highest MMR in 2017 with 177 deaths/100,000 births. Village Maternity Boarding School (POLINDES) participates reducing MMR because pregnancy. The results of interviews with pregnant women and midwives found problems at POLINDES are pregnancy data collection still manual, consultation must be in place, access to health information or the presence of a midwife is difficult to reach. The purpose of this research was to design a user experience application for pregnant women's health monitoring at POLINDES to facilitate online services between pregnant women and midwives. The user experience research method uses Human-Centered Design with the stages of literature study, user context analysis, user needs analysis, solution design, and solution design evaluation. This research produces wireframes, mockups, and prototypes, then tests using usability testing. Usability testing was conducted on 5 pregnant women and 5 midwives. The results of testing for pregnant women, the effectiveness aspect is 88,23%, the efficiency aspect is 0,139 goals/sec, and the satisfaction aspect is 85 in Excellent category with grade scale B. The test results for midwive, the effectiveness aspect is 90,62%, the efficiency aspect is 0,087 goals/sec, and the satisfaction aspect is 70,5 in Good category with grade scale C.
Evaluasi User Experience Aplikasi Mobile Belanja Online dengan Metode Design Thinking (Studi Kasus Lazada) Arief Purba Sakti; Riswan Septriayadi Sianturi; Agi Putra Kharisma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 7 (2022): Juli 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Lazada is one of the many online shopping platforms in Indonesia. However, Lazada still lags behind 2 other e-commerce giants, namely Shopee and Tokopedia. According to IDNTimes in a survey regarding the competition in the e-commerce industry during the end of 2021 and DailySocial.id regarding what e-commerce applications are often used, Lazada is still ranked 3rd compared to the other 2 competitors. This study aims to evaluate the user experience of the Lazada online shopping mobile application which focuses on the home page from the customer's perspective using usability testing methods and usability scale systems. The design thinking method is used in this study to find solutions to problems and improve the quality of the Lazada application user experience. In this study, a total of 12 problems were found which then resulted in 11 recommendations for improvement which were designed to become a prototype of an improvement design. The results of testing the old design and design improvements to 6 respondents in this study resulted in an increase in the three components tested, namely, the effectiveness component from an average of 83.33% to 100%, the efficiency component from an average of 0.039 goals/sec to 0.127 goals/ sec and the satisfaction component with the results in the old design, which is 45 which is included in the category of grade scale E and the adjective rating Awful becomes 77.5 which is included in the category of grade scale B and adjective rating Good.
Pengembangan Aplikasi Mobile Manajemen Indekos berbasis Android dengan Metode Human-Centered Design (Studi Kasus: Kos Bu Parjo) Adji Pangestu Wicaksono; Agi Putra Kharisma; Riswan Septriayadi Sianturi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 8 (2022): Agustus 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Many office employees who live in Cikoko sub-district, Pancoran, stay in boarding rooms. Kos Bu Parjo is one of those that provides boarding rooms. Kos Bu Parjo still does the bookkeeping without a digital backup. The bookkeeping cannot be accessed when the notebook is not within reach, missing, exposed to water, or if a natural disaster occurs. To solve that problem, an Android application using Flutter framework and Firebase with Human-Centered Design method is developed. The main features of the app are occupant management, financial records, building management, room management, business management's account management, and backup and restore. The application went through validation testing with black box, usability testing with system usability scale, compatibility testing, and availability testing. Validation testing reveals that the application successfully fulfilled all 51 specified functional requirements, usability testing from 5 test subjects reveals the application is acceptable with an overall score of 77.75, compatibility testing reveals that the application successfully fulfilled the used Android version requirement, and availability testing reveals that the application's data recording features are operational even while offline.
Perancangan Pengalaman Pengguna Aplikasi Pemesanan Vendor Acara Pernikahan berbasis Mobile menggunakan Metode Human Centered Design Naufal Hilmy; Riswan Septriayadi Sianturi; Agi Putra Kharisma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 8 (2022): Agustus 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The number of weddings in Indonesia makes it difficult for people who will hold a wedding to find the vendor of their choice. As recorded by the Indonesian statistical report, there were 1.74 million weddings throughout 2021. However, most people ordering wedding vendors are still manual, such as searching through Instagram or asking other people for information about wedding vendors. This research aims to design the user experience of wedding event vendor ordering applications to help between consumers who are getting married and wedding event vendors. The method used to design the user experience in this research is using Human-Centered Design. With this method, researchers can prioritize user needs by carrying out several stages, like literature study, user context analysis, user needs analysis, solution of design, and solution design evaluation. The final results of this research are wireframes, mockups, and prototypes which are then tested using usability testing on 5 respondents from the vendor side and 5 respondents from the consumer side. The test results from the consumer side include the effectiveness value of 100%, the efficiency value of 0.104 goals/second, the satisfaction value of 80 in the Good category and grade B scale. Meanwhile, from vendor users, the effectiveness value is 97.14%, the efficiency value is 0.071 goal/second, the satisfaction value is 82.5 with Excellent category and grade B scale.
Perancangan User Experience Aplikasi Mobile Pengelola Toko Kue menggunakan Pendekatan Design Thinking (Studi Kasus: UMKM Dapur Maya di Pangkalpinang) Muhammad Hafiizul Kirom; Riswan Septriayadi Sianturi; Agi Putra Kharisma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 9 (2022): September 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

MSMEs play an important role in the country's economy. MSMEs have great potential, therefore it is important to help MSMEs maximize their potential. MSMEs generally have not adapted to modern ways of managing businesses. Dapur Maya is one of them. Dapur Maya still uses the traditional method of using pen and paper or memorizing in most of its management aspects. This causes problems such as customer complaints due to late orders or forgetting to buy some ingredients which lead to decreased customer trust and revenue. To help Dapur Maya MSMEs and similar MSMEs solve this problem, research was done to design the user experience of a mobile application for cake shop management using the Design Thinking method. The design goes through empathise, define, ideate, prototype, and test phase. The test results show an effectiveness level of 92%, an efficiency level of 0.22 goals/second, and a SUS score of 81.6 which can be rated as Good, B grade scale, and Acceptable category. The results of UEQ testing gave 1.57 on Attractiveness, 2.10 on Perspicuity, 2.20 on Efficiency, 1.95 on Dependability, 1.80 on Stimulation, and 1.20 on Novelty. All UEQ scores are greater than 0.8 which means the results are considered positive.
Perancangan User Experience Aplikasi Pembelajaran & Pengembangan Minat pada Esport menggunakan Metode Human Centered Design (Studi Kasus: Gamers Casual-Competitive FILKOM UB) Wahyu Rafi' Adi Wicaksono; Riswan Septriayadi Sianturi; Agi Putra Kharisma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 9 (2022): September 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Esports is one of the growing industries in the digital era. In Indonesia, esports is one of the most popular by gamers. The structure of the esports ecosystem is a potential and opportunity to create professional players in their fields, therefore it is necessary to have a learning media that equips gamers who want to become professional players or esport athletes. This research resulted in designing a user experience application for learning & developing interest in esports in the Faculty of Computer Science, Universitas Brawijaya with the typology of Gamers Casual-Competitive. The design method used is Human Centered Design and carried out usability testing using a task scenario and a System Usability Scale. The test results from the application design obtained an effectiveness value of 95% on mentor display and 89% on gamer display. The efficiency value is 0.151 goals/second for mentor display and 0.205 goals/second for gamers. Mentor satisfaction value on the display is 88 which is included in the "Excellent" category on the Adjective Rating, for gamer satisfaction value is 78 and included in the "Good" category on the Adjective Rating.
Perancangan Pengalaman Pengguna Aplikasi Knowledge Management System UMKM menggunakan Metode Human Centered Design (Studi Kasus: UMKM Bogor) Luthfi Pratama Nugraha; Riswan Septriayadi Sianturi; Lutfi Fanani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 10 (2022): Oktober 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Knowledge Management System of UMKM Bogor application is an application designed with the aim of disseminating uneven knowledge and knowledge management for Bogor UMKM actors. This application was made based on the needs of the Bogor One Stop Integrated Service and Investment Service (DPMPTSP) with the Bogor UMKM Forum. This study aims to design the User Experience for Bogor UMKM Knowledge Management System application so that the application created has good results for its users in terms of usability and user experience. The method used to carry out the design is Human-Centered Design (HCD) which consists of stages of user context analysis, user needs analysis, solution design, and solution design evaluation. The user requirements analysis process results in one user and one stakeholder. The user needs analysis process found that the Bogor UMKM KMS system had 15 functional requirements and 3 non-functional requirements. The solution design process is generated by wireframes, screen flows, mockups, and prototypes. The solution design evaluation process is carried out using usability testing. The test results show the level of effectiveness of the design that has been created reaches a value of 70.0%, the level of efficiency reaches a value of 0.06 goals/second, and the level of user satisfaction as measured by SUS reaches a value of 78.75 (grade B). The results of the UEQ questionnaire show the attractiveness aspect value 1.87, perspicuity 1.88, efficiency 1.93, dependability 1.78, stimulation 1.30, and novelty 1.08. User experience has good results because all aspects of UEQ are above average.
Pengembangan Sistem Toko Online Alat Kesehatan berbasis Mobile dengan menggunakan Framework Angular (Studi Kasus: Yes Medika) Aulia Muhammad Hariz; Riswan Septriayadi Sianturi; Agi Putra Kharisma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 10 (2022): Oktober 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

E-comerce is a new paradiggm in the bussiness world that change the traditional trade paradiggm, from conventional trading to electronic comerce commerce by utilizing Information and Communication Technology (ICT) or better known as internet technology (Karimi, 2020). Humans are starting to feel comfortable using e-commerce systems, because by shopping online humans no longer have to go to shopping centers (Prajok, 2021). Through the e-commerce system, users only need to visit the e-commerce site, shop for what they need, the payment is completed, and the product arrives at the doorstep according to the delivery time. The use of e-commerce can be accessed via a computer, laptop, tablet, or smartphone. Considering nowadays it can be said that almost everyone uses gadgets, from computers, laptops, tablets, or smartphones, this certainly make it easy for customer for transactions online.
Perancangan User Experience Aplikasi Pemesanan Bengkel berbasis Mobile menggunakan Metode Design Thinking. (Studi Kasus Bengkel Harto Motors) Mayshal Aldo Krisnanda; Riswan Septriayadi Sianturi; Agi Putra Kharisma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 11 (2022): November 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The increase in private vehicles is directly proportional to the increase in the number of maintenance and repairs of private vehicles. Harto Motors, one of the maintenance and repair workshops in Malang City, has a high enough demand for workshop services. However, reservations at Harto Motors are still manual. This manual system is often difficult for both the workshop and the customer. This study designed a mobile application user experience to assist and provide convenience in making reservations. The method used in this research is Design thinking because this method focuses on potential users and their nature of interacting with users in finding solutions. For validation, this study uses usability testing on 10 respondents who get an effectiveness aspect value of 91.5%, an efficiency aspect of 0.10 goals/sec, and a satisfaction aspect of 83.5 which includes grade B in the excellent category and also in the acceptable category. Furthermore, the test was also carried out using a user experience questionnaire (UEQ) which was tested on 20 respondents and got the results of the attractiveness aspect of 2.30, the results of the perspicuity aspect of 2.39, the results of the efficiency aspect of 2.44, the results of the dependability aspect of 2.08, the result from the stimulation aspect is 2.09, and the result from the novelty aspect is 1.99. The results of usability testing and UEQ are used as the basis for researchers to make interface improvements according to the feedback given by the respondents.
Perancangan User Experience Aplikasi Sistem Informasi Gereja menggunakan Metode Human-Centered Design (Studi Kasus: GPdI Hope Jombang)rmasi Gereja Menggunakan Metode Human-Centered Design (Studi Kasus: GPdI Hope Jombang) Phillip Tothalove Chrisyuono; Riswan Septriayadi Sianturi; Agi Putra Kharisma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 11 (2022): November 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Many essential sectors of life are affected by Covid-19, one of them is religious sector. The Ministry of Religious Affairs issued a Circular Letter of the Minister of Religious Affairs 2022 concerning the Implementation of Worship/Religious Activities. In that circular letter, there are restrictions on the distance and number of congregations present. GPdI Hope Jombang is one of the churches that implements the congregational data collection process. GPdI Hope Jombang requires its congregation to register their self before coming to worship. The registration and attendance process that is carried out manually makes the registration data and attendance of the congregation often lost. In order to help the manager and congregation of GPdI Hope Jombang in carrying out all of the spiritual activities, the author designed the user experience application for church information system using the human-centered design method. For the effectiveness aspect, tested using usability testing and the result is 93% for the manager's display and 91% for the congregation's display. For efficiency aspect, tested using usability testing and the result is 0.163 goals/second for the manager and 0.104 goals/second for the congregation. For user satisfaction aspect, tested using the system usability scale (SUS) and the result is 96 for the manager's display which it's in the Excellent category, and 92 for the congregation's display which it's in the Excellent category. Then for the user experience questionnaire (UEQ), results for the manager's display and the congregation for the aspects of attractiveness, efficiency, dependability, stimulation, and novelty in the excellent category, while perspicuity gets the above average category.