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Enhancing Data Governance in Higher Education Using the COBIT 2019 Framework for Strategic IT Alignment Muhamad Rodi; Khairul Imtihan; Mardi Mardi; Wire Bagye; Amrullah Amrullah; Baiq Yulia Fitriyani
JiTEKH Vol. 14 No. 1 (2026): March 2026
Publisher : Universitas Harapan Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35447/jitekh.v14i1.1305

Abstract

The rapid evolution of digital technology has increased the need for structured data governance within higher education institutions (HEIs) to ensure effective strategic IT alignment. This study examines the application of the COBIT 2019 framework as a governance mechanism to assess and enhance data governance maturity in an academic environment. A case study approach was employed at Campus X, an Indonesian higher education institution specializing in informatics and information systems. Data were collected through semi-structured interviews, questionnaires using a five-point Likert scale, and document analysis. The results indicate that the overall IT governance maturity level at Campus X is moderate, with an average score of 3.0 out of 5.0. Specifically, the APO12 (Strategic IT Alignment) domain achieved a maturity score of 2.5, while the MEA03 (Evaluation and Audit) domain recorded the lowest score at 2.0, indicating weaknesses in strategic alignment and governance evaluation processes. In contrast, the DSS03 (Service Delivery) domain demonstrated a relatively high maturity level with a score of 4.0, reflecting well-established operational practices. These findings highlight critical gaps in aligning IT initiatives with institutional objectives and in implementing systematic monitoring and evaluation mechanisms. This study contributes to the literature by demonstrating how the COBIT 2019 framework can be adapted to the context of HEIs to improve data governance maturity. Practical recommendations include increasing senior management involvement, implementing real-time monitoring tools, and strengthening formal IT governance policies. The results provide empirical evidence that structured IT governance frameworks can support more effective data-driven decision-making and strategic IT alignment in higher education.
Linking IT Governance to Organizational Performance in Higher Education: The Role of Digital Capability and Organizational Agility Amrullah Amrullah; Khairul Imtihan; Baiq Yulia Fitriyani; Mardi; Muhamad Rodi
Journal of Information System and Informatics Vol 8 No 2 (2026): April
Publisher : Asosiasi Doktor Sistem Informasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63158/journalisi.v8i2.1581

Abstract

This study examines how IT governance contributes to organizational performance through information systems (IS) success, digital capability, and organizational agility in higher education institutions. It addresses a critical gap by exploring why improvements in IT governance and system quality do not always translate into higher organizational capabilities and performance. A quantitative survey was conducted with 342 respondents from higher education institutions in Nusa Tenggara Barat (NTB), Indonesia, and analyzed using PLS-SEM. The results show that IT governance significantly improves system, information, and service quality. However, these dimensions do not significantly influence digital capability, and digital capability does not significantly affect organizational agility. Instead, organizational agility is the only construct that significantly enhances organizational performance, while IT governance shows no direct effect. These findings suggest that IT value creation is not linear but depends on the organization’s ability to translate technological resources into adaptive capabilities. This study provides empirical evidence on the indirect role of IT governance and offers a contextual clarification of IS success and digital capability relationships within NTB higher education institutions.