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All Journal JSI: Jurnal Sistem Informasi (E-Journal) JOIV : International Journal on Informatics Visualization Informatika Mulawarman: Jurnal Ilmiah Ilmu Komputer Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) JURNAL TIARSIE JURTEKSI JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) IJIES (International Journal of Innovation in Enterprise System) KERNEL: Jurnal Riset Inovasi Bidang Informatika dan Pendidikan Informatika eProceedings of Engineering Jurnal Sistem Informasi Journal of Production, Enterprise, and Industrial Applications
Berlian Maulidya Izzati
Telkom University
Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Library & Information Science Other

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Managing Information Technology Risks to Achieve Business Goals: A Case of Pharmaceutical Company Ramadani, Luthfi; Izzati, Berlian Maulidya; Tarigan, Yosephine Mayagita; Rosanicha, Rosanicha
JOIV : International Journal on Informatics Visualization Vol 7, No 2 (2023)
Publisher : Society of Visual Informatics

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30630/joiv.7.2.1816

Abstract

Extant literature has shown that sectoral characteristics play a critical role in business value creation through information technology (IT). Therefore, managing IT and its associated risks needs to consider specific industrial traits to understand the distinct business nature and regulations that shape IT-enabled business value creation. This study presents an in-depth analysis of business goals, IT processes, and IT risks in the case of a pharmaceutical company through which appropriate controls are designed to ensure business value creation through IT. Drawing on a case study of a pharmaceutical company in Indonesia, we found that managing IT risks in the pharmaceutical industry entails two main objectives: 1) ensuring compliance with external laws and regulations as well as internal policies, 2) supporting the optimization of business functions, processes, and costs. Throughout one year of engagement during the project, this study identified ten risks associated with the operation of business processes. Risks are dominated by moderate levels given the current state of controls and appetite, most of which emerge from the company’s existing internal processes. Internal actors are involved in all risks, with most events occurring due to laws and regulations. Further, the study designs and elaborates IT risk controls by drawing from COBIT 5 Seven Enablers. Overall, IT risk management through cascading processes of analysis ensures the alignment of IT risk controls with achieving business goals in the pharmaceutical industry.
Co-Authors Abdillah, Rifqi Ahmad Fakhri Rizaldi Asti Amalia Asti Amalia Nur Fajrilah Asti Amalia Nur Fajrillah Cinthya, Monica Dita Pramesti Dzaki Rachmanda Malik Imanudin Dzaky Muhammad Rafi Permana Elfaiz, Ersha Aisyah F., Viqha Falahah . Farhan Putra Riantono Fauzi, Mohamad Fauzi, Rokhman Febriyani, Widia Fiana Fazriani Fitriyana Dewi Indah Faradhila Putri Ivana Tyora Oktavian Jannatul Rahmadiani Lolly Asri Widyastri Luthfi Ramadani Monica Areza Putri Muhardi Saputra Purwita, Anggraeni Widya Rachmadita Andreswari Ragilliyandi Erick Putra Rahmania Arina Alkha Saputri Rahmat Fauzi Rd. Rohmat Saedudin Rifqi Ramadhan Tussardi Rosanicha, Rosanicha Salma Ida Anindita Syifa Annastasia Tarigan, Yosephine Mayagita Vandha Pradwiyasma Widartha