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Analisis Kualitas Pelayanan terhadap Kepuasan Konsumen pada Cafe D’Fresh di Kediri Lisa Elvaretta Krisdyar; Sasi Utami; Yogi Yunanto
Economic Reviews Journal Vol. 3 No. 3 (2024): Economic Reviews Journal
Publisher : Masyarakat Ekonomi Syariah Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56709/mrj.v3i3.377

Abstract

The era of globalization makes business competition increasingly competitive. Many businesses operating in the field of similar products and services, such as cafes, will continue to develop and create many creative new ideas so that visitors will have a deep impression of the cafe. The aim of this research is to find out whether service quality influences consumer satisfaction at Cafe D'Fresh in Kediri. This type of research uses quantitative methods with 100 respondents by distributing questionnaires via g-form. Based on the results of the tests carried out, the conclusion that can be drawn in this research is H1, namely that service quality influences consumer satisfaction at Cafe D'Fresh. This means that the Service Quality variable (X) has a positive and significant effect on Customer Satisfaction (Y).
Pengaruh Harga, Lokasi dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan: Café Wow Sumber Podang Kediri Lulu Hanatri; Yogi Yunanto
Economic Reviews Journal Vol. 3 No. 4 (2024): Economic Reviews Journal
Publisher : Masyarakat Ekonomi Syariah Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56709/mrj.v3i4.582

Abstract

This study aims to determine the influence of price, location and service quality on customer satisfaction at Cafe WOW Sumber Podang Kediri. The sampling method used in this study is the Purposive Sampling method. In the price variable, it can be concluded that if t calculates > t table or 2.342 > 1.677, then the price variable has a significant effect on customer satisfaction. (2) In the location variable, it can be concluded that if t counts > t table or 3.380 > 1.677, then the location variable has a significant effect on customer satisfaction. Based on the simultaneous test, it can be concluded from the f calculation > f table or 26.840 > 2.58 that the variables of price, location and service quality simultaneously (simultaneously) have a significant effect on customer satisfaction, which means that between the F calculation test and the F table have a strong effect and the interrelationship between independent and dependent variables, meaning that the price offered is cheap, the location is strategic and the quality of service affects customer satisfaction.
Pengaruh Etos Kerja dan Lingkungan Kerja Terhadap Kinerja Karyawan di CV Sanli Kediri Dila Oktaviani; Sasi Utami; Yogi Yunanto; Katherin Daniar
Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Vol. 5 No. 3 (2025): November : Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jaemb.v5i3.6925

Abstract

This study aims to examine the extent to which work ethic and work environment influence employee performance at CV Sanli Kediri. A quantitative research approach was employed, involving the entire population of 30 employees as the sample through a saturated sampling technique. The data collected were analyzed using multiple linear regression analysis. The findings reveal that both work ethic and work environment, whether assessed individually or jointly, have a positive and significant effect on employee performance. The t-test results for the work ethic variable show a t-value of 2.932, which exceeds the critical t-table value of 1.697. Meanwhile, the work environment variable with a t-value of 8.864, also surpassing the t-table value of 1.679. From these results, it can be concluded that improving employees’ work ethic and establishing a supportive work environment have a tangible impact that contributes to enhancing employee performance. This highlights the importance of simultaneously managing both factors to sustain employee productivity.
Pengaruh Budaya Organisasi Dan Lingkungan Kerja Terhadap Kinerja Karyawan Pada Cafe Dan Resto Kopi Yunge Kabupaten Nganjuk Jesyka Putri Meiyarti; Budi Rahayu; Yogi Yunanto
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 6 No. 4 (2025): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v6i4.8602

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh budaya organisasi dan lingkungan kerja secara parsial dan simultan terhadap kinerja karyawan pada cafe dan resto kopi yunge kabupaten nganjuk dan untuk mengetahui variabel mana yang paling dominan. Metode pengambilan sampel menggunakan metode Nonprobability Sampling dan Sampling jenuh. Responden dalam penelitian ini merupakan seluruh para karyawan cafe dan resto kopi yunge. Jumlah sampel sebanyak 30 responden. Hasil penelitian diperoleh variabel budaya organisasi dan lingkungan kerja secara simultan berpengaruh positif dan signifikan terhadap kinerja karyawan cafe dan resto kopi yunge, dengan nilai Fhitung > Ftabel (225,269 > 3,35). Secara parsial budaya organisasi dan lingkungan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan cafe dan resto kopi yunge, dengan nilai thitung > ttabel (2,649 > 2,051) dan thitung > ttabel (13,462 > 2,051). Berdasarkan uji t bahwa lingkungan kerja memiliki pengaruh paling dominan terhadap kinerja karyawan karena memiliki nilai yang paling besar dengan nilai lingkungan kerja > budaya organisasi (13,462 > 2,649).
Pengaruh Motivasi dan Disiplin Kerja Terhadap Produktivitas Karyawan pada Industri Jamu PT. Payung Pusaka Mandiri Elsa Febiola; Nonni Yap; Yogi Yunanto
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 9 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i9.8161

Abstract

The purpose of this study is to analyze the effects of employee motivation and work discipline on employee productivity at PT. Payung Pusaka Mandiri, which operates in the jamu industry. This study employs a quantitative approach with an explanatory research design. The sample used is all 56 members of the workforce using the entire sampling method. The data is collected using a kuesioner and analyzed using a berganda line regression. The study's findings indicate that employee motivation has a positive and significant impact on their productivity in a parsial manner. Workplace discipline also has a positive and significant impact on employees' productivity in a parsial manner. Simultaneously, work discipline and motivation have a significant impact on employees' productivity. All of this highlights how important it is for businesses to consider motivational and disciplinary factors as a strategy to increase employee productivity.