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All Journal JURNAL SAINS PEMASARAN INDONESIA Journal of Business Management Education (JBME) Syntax Literate: Jurnal Ilmiah Indonesia JURNAL MANAJEMEN BISNIS Majalah Ilmiah Bijak Community Engagement and Emergence Journal (CEEJ) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Jurnal Dharma Bhakti Ekuitas Devotion: Journal of Research and Community Service International Journal of Social Service and Research Indo-MathEdu Intellectuals Journal International Journal of Science and Society (IJSOC) Indonesian Journal of Multidisciplinary Science Jurnal Locus Penelitian dan Pengabdian Jurnal Sosial dan Sains INJURITY: Journal of Interdisciplinary Studies Journal Research of Social Science, Economics, and Management Cerdika: Jurnal Ilmiah Indonesia Eduvest - Journal of Universal Studies Enrichment: Journal of Multidisciplinary Research and Development Journal of Management, Economic, and Accounting Maneggio
Laura Lahindah, Laura
Unknown Affiliation
Aerospace Engineering Humanities Astronomy Automotive Engineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Neuroscience Physics Public Health Social Sciences Other

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Journal : Devotion: Journal of Research and Community Service

 1 
The Influence of Motivation and Situational Leadership Style on the Performance of Priority Relationship Managers in the Wealth Management Division of Bank ABC Widiyanto, Bambang; Lahindah, Laura
Devotion : Journal of Research and Community Service Vol. 6 No. 8 (2025): Devotion: Journal of Community Research
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/devotion.v6i8.25506

Abstract

The competitive landscape of the banking sector, particularly in wealth management, demands high-performing relationship managers to retain affluent clients and drive revenue. Within this context, work motivation and adaptive leadership practices are regarded as crucial factors influencing employee performance. This research explores the impact of work motivation and situational leadership style on the performance of Priority Relationship Managers at Bank ABC’s Wealth Management Division. Using a quantitative approach and the census method, data were collected from 130 employees through structured questionnaires. The analysis employed Exploratory Factor Analysis and multiple linear regression to examine the relationships among variables, both partially and simultaneously. The results show that both work motivation and situational leadership significantly and positively affect employee performance. Situational leadership exhibited a stronger partial influence, while the combined effect of both variables explained 90.7% of the variance in performance. These findings highlight the strategic importance of adaptive leadership and motivational drivers in enhancing productivity, especially in the competitive landscape of priority banking services.
The Impact of Lifestyle on Online Purchasing Decisions and Repurchase Intentions of Shopee Customers Syafriya, Indra; Lahindah, Laura
Devotion : Journal of Research and Community Service Vol. 5 No. 8 (2024): Devotion: Journal of Community Research
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/devotion.v5i8.764

Abstract

Purchasing decisions because many factors can influence how buyers act towards products or services. When buyers want to buy something, they have to go through several stages. The initial stage is problem recognition, where they know what they need. Once they know what they need, they will be encouraged to seek additional information to meet their needs. Each person has unique characteristics. There are different cultures, ages, educations, jobs, activities, and hobbies. Producers must be able to steal the attention of various consumers so that the goods they sell are purchased. Marketers must understand consumer behavior, actions and ways of thinking so they can create effective marketing strategies. Consumers will respond to marketers' actions if they have the right strategy. The ability to compete increases when marketers take over the study of consumer behavior. There are several components that influence repurchase intentions, namely 1. Consumer satisfaction: if customers are satisfied with the services provided, the company will become better in the eyes of customers, reduce purchasing costs, reduce failure costs, increase profits, and reduce trial and error purchases. so customers will prefer to buy again. 2. Brand preferences: brands are constituents of differentiation attributes that influence customers' perceptions of what they buy.
The Influence of Products, Prices, Location, Promotions, Store Atmosphere and Customer Service on Consumer Purchase Decisions: A Survey on Motor Power Consumers Soekarno Hatta Bandung Branch Colly, Yoan; Lahindah, Laura
Devotion : Journal of Research and Community Service Vol. 5 No. 8 (2024): Devotion: Journal of Community Research
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/devotion.v5i8.789

Abstract

This study aims to analyze the effect of product, price, location, promotion, store atmosphere, and customer service on consumer purchasing decisions on electric motors at the Soekarno Hatta Bandung branch. The research method used is a survey with a quantitative approach. Data is collected through questionnaires distributed to consumers who have purchased electric motors at that location. Data analysis was carried out using multiple linear regression to test the effect of independent variables on purchasing decisions. The results showed that product, price, location, promotion, store atmosphere, and customer service have a significant influence on consumer purchasing decisions. The findings indicate that companies need to pay attention to these factors to improve purchasing decisions and customer satisfaction.
Co-Authors Abdul Azis Apriawan, Andry Aprilia, Kori Berutu, Kristiyanto Caroline Caroline Colly, Yoan David David Eka, Muhammad Fadlan, Muhammad Farikhin, Akhmad Handoko, Marshell Timotius Hendi Prastiyo, Rama Herywanto Hidayati, Baiq Yuliani Johan, Rully Kahananto, Kahananto Kismo, Heri Kristianto, Muhammad Ari Fahlul Liswan, Erna Marianggodo, Wahyu Dodi Tri Patrick, Sean Permadi, Aditya Dyan Ramadhan, Deri Ramdhan, Sahid Mohamad Sari, Julia Permata Satrya, Wahyu Fadli Sauki, Mohammad Irfan Sebayang, Adry Van Mellyas Setiawaty, Susanti Sinaga, Erik Samola Syafriya, Indra Tanjung, Putri Un Theodorus, Defranky Tipagau, Yoseph Tito, Anita Chrishanti Puteri Tjeme, Bertholomeus Baghi Usadani , Sih Ramping Widiyanto, Bambang Wijaya, Adrian Benedict Wiriyani, Kadek Wuryanto Wuryanto Yulia, Risa Setiani