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All Journal Sistemasi: Jurnal Sistem Informasi JRSI (Jurnal Rekayasa Sistem dan Industri) Syntax Literate: Jurnal Ilmiah Indonesia Masyarakat Telematika Dan Informasi : Jurnal Penelitian Teknologi Informasi dan Komunikasi SISFO International Journal of Community Service Learning IJIES (International Journal of Innovation in Enterprise System) IJAIT (International Journal of Applied Information Technology) JISA (Jurnal Informatika dan Sains) International Journal of Advances in Data and Information Systems Bulletin of Computer Science and Electrical Engineering (BCSEE) Prosiding Konferensi Nasional PKM-CSR eProceedings of Engineering Eduvest - Journal of Universal Studies Community Service Seminar and Community Engagement (COSECANT) Tekmulogi: Jurnal Pengabdian Masyarakat Electronic Integrated Computer Algorithm Journal
R. Wahjoe Witjaksono
Universitas Telkom
Aerospace Engineering Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Neuroscience Nursing Public Health Social Sciences Other

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Journal : International Journal of Community Service Learning

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Evaluation of The Success of Using a SAP-Based ERP System With Theory of Planned Behavior (TPB) Model Agnes Yemima; R. Wahjoe Witjaksono; Luthfi Ramadani
International Journal of Community Service Learning Vol. 8 No. 1 (2024): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijcsl.v8i1.75780

Abstract

PT. XYZ has implemented System Application and Product in data processing (SAP) software to support business processes in the company. The success or failure of system implementation can be assessed from non-technical aspects, namely that users can accept and use the SAP system well. The aim of this research is to evaluate the use of SAP software through Theory of Planned Behavior (TPB) modeling. Attitudes, subjective norms, perceived behavioral control, behavioral intentions, and behavior are the variables used in this modeling. This TPB modeling explains the factors that influence an individual's interest and behavior in using SAP software. An individual's intention to use SAP software is influenced by attitudinal variables, perceived behavioral control, and subjective norms, while a person's influence to use SAP software is influenced by intention. This type of research is quantitative research through data collection using a questionnaire with 30 respondents coming from SAP users at PT. XYZ. Data analysis was carried out using the SmartPLS application. The results obtained are that attitudes have a positive and significant effect on behavioral intentions, behavioral intentions have a positive and significant effect on behavior, subjective norms have a positive and significant effect on behavioral intentions, and perceived behavioral control has a negative effect on behavioral intentions in using SAP software.
Evaluation of the Successful Implementation of Enterprise Resource Planning Based on SAP Using the DeLone & McLean Model Sologia, Filia Eunike; Witjaksono, R. Wahjoe; Ramadani, Luthfi
International Journal of Community Service Learning Vol. 8 No. 1 (2024): February
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijcsl.v8i1.75924

Abstract

ERP system is an integrated system that is relied on by companies that aim to improve operational efficiency and optimize company resources. PT XYZ, which is currently engaged in IT, has implemented the use of the SAP ERP system. This study aims to evaluate the success of the ERP implementation at PT XYZ through testing the success of information systems using the DeLone & McLean model. The research method used is quantitative research method and data is collected through filling out questionnaires. This research data processing uses the SEM-PLS method through the SmartPLS application. In determining the sample, non-probability sampling techniques were used. There are 6 DeLone & McLean variables used, namely information quality, system quality, service quality, interest in use, user satisfaction, and net benefits. From the results of the analysis of 9 hypotheses, 5 hypotheses were accepted and 4 hypotheses were rejected. From the test results, the ERP implementation at PT XYZ is still not said to be a direct success with DeLone & McLean testing because there are variables that do not affect each other and are related to interest in using the system by users. Improvements in the system quality, service quality and information quality of the ERP system used will support the successful implementation of ERP technology in the company in the future.
Co-Authors Achmad Rafi Adam Ramadhan Adrian Fathurohman Afif Mifta Khurakhman Afrizal Samsul Hidayat Agnes Yemima Agsar , Nurdalifah Ahmad Akbar Linggo M Aji Wira Pradhana Alam Rahmatulloh Aldi Mustafri Alma Syafira Andwika, Verina Risky Anik Hanifatul Aziza Anik Hanifatul Azizah Anik Hanifatul Azizah Anita Rahma Maulida Annisa Utami Ari Yanuar Ridwan Asti Amalia Nur Fajrillah Avon Budiono Aziza, Anik Hanifatul Azizah, Anik Hanifatul Budiono, Avon Debby Cintia Ganesha Putri Deden Witarsyah Devi Novitasari, Devi Dika Anugerah Pratama Dika Maranti Dwi Pratama Eko Darwiyanto Fabiyola Nindya Susilo Fachri Husaini Fadhil Muhammad Fajrul Alfian Febriyani, Widia Fiega Dwi Novwari Fiqha Felayati Firdayakusmawarni Firdayakusmawarni Ganesha Putri, Debby Cintia Gunawan, Rohmat Handayani, Wahyu Sri Hariyanto, Leonderson Helen Desyani Santoso Hutomo, Daniel Abicheca I Made Tekad Kalimantara Ibrahim Hanif Alkhalil Ikhsan Yudha Pradana Intan Dwi Ariesta Putri Irena Arsyka Dewi Irfan Darmawan Izharyan Iqbal Khairunnisa, Atikah Luciana Andrawina Luthfi Ramadani M. Teguh Kurniawan Mardiyanto Wiyogo Mardiyanto Wiyogo Mardiyanto Wiyogo, Mardiyanto Maria Dellarosawati Idawicaksakti Mira Fauziyyah Islamiyah Mochamad Hafiz Kurniawan Muhamad Ari Sadewo Muhamad Ari Sadewo, Muhamad Ari Muhammad Aulia Rendy Muhammad Syaiful Ramadhan Muhardi Saputra Muharman Lubis Muzakki, Abdul Ghani Nadila Lintang Hapsari Nguyen Kieu Trang Nia Ambarsari Nurdinintya Athari Supratman Parasetia Abu Aditya Prabowo, Yunita Pradito Setiadi Prima Nanda Wicaksono Prima Nanda Wicaksono, Prima Nanda Puspita Ayu Kartika Putri, Debby Cintia Ganesha Putri, Debby Cyntia Ganesha Putu Gede Wibawa Haratawan Rafi, Achmad Rahmat Mulyana Rd. Rohmat Saedudin Ridho Arya Duta Mahendra Risna Risdianti Juniar Riza Rahma Putri Sanny Putra Hendarsyah Sanny Putra Hendarsyah Santoso, Helen Desyani Saputra, Mas'ud Adhi Satria Narendra Wibawa Shinta Sindi Nuryani Sitorus, Jesica Elisabeth Sologia, Filia Eunike Soni Fajar S. Gumilang Soni Fajar Surya Gumilang Sulistyawan, V.N. Syaukanie, Rahman Dilan Syinta Kesuma Aisyah Tien Fabrianti Kusumasari Trang, Nguyen Kieu Ugi Chandra Wiguna Vegi Fransiska Verina Risky Andwika Warih Puspitasari Wilfa Dwi Rahmi Yafshil Adipura Yani Putri Yani Putri, Yani Yofa Fauzia Azima Yuanika Indanea