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Journal : International Journal of Advances in Data and Information Systems

Analysis of User Acceptance of ERP System on After Sales Function Using Unified Theory of Acceptance and Use of Technology (UTAUT) Model Andwika, Verina Risky; Witjaksono, R. Wahjoe; Azizah, Anik Hanifatul
International Journal of Advances in Data and Information Systems Vol. 1 No. 1 (2020): April 2020 - International Journal of Advances in Data and Information Systems
Publisher : Indonesian Scientific Journal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25008/ijadis.v1i1.178

Abstract

Unified Theory of Acceptance and Use of Technology (UTAUT) is a model used to describe user behavior towards the acceptance of information technology. UTAUT is a development of eight previous leading theories. UTAUT has four constructs that can be a significant direct determinant of behavioral intention and use behavioral, ie performance expectancy, effort expectancy, social influence, and facilitating conditions. This model is then used to analyze user acceptance of Enterprise Resource Planning (ERP) at PT Wijaya Toyota Dago. ERP is a system that can help companies to integrate one process with another process, in order to achieve company goals. This research will explain about the relation of factors influencing acceptance and usage of ERP by using UTAUT model. This research is an explanative research with data analysis technique using PLS (Partial Least Square). Data obtained comes from respondents who are employees of After Sales function of PT Wijaya Toyota Dago, data obtained by way of distributing the questionnaire tertuup. The sample size in this study was 37 resondents and analyzed using SPSS and SmartPLS applications. The analysis results are as follows: (1) Variable Performance Expectancy (PE) has a positive and significant influence on Behavioral Intention (BI); (2) Variable Effort Expectancy (EE) has a positive and significant influence on Behavioral Intention (BI);(3) Social Influence Variables (SI) have a positive and significant influence on Behavioral Intention (BI); (4) Variable Facilitating Conditions (FC) has a positive and significant influence on Use Behavior; (5) Social Influence (SI) variable has positive but not significant influence on Behavioral Intention (BI).
Co-Authors Achmad Rafi Adam Ramadhan Adrian Fathurohman Afif Mifta Khurakhman Afrizal Samsul Hidayat Agnes Yemima Agsar , Nurdalifah Ahmad Akbar Linggo M Aji Wira Pradhana Alam Rahmatulloh Aldi Mustafri Alma Syafira Andwika, Verina Risky Anik Hanifatul Aziza Anik Hanifatul Azizah Anik Hanifatul Azizah Anita Rahma Maulida Annisa Utami Ari Yanuar Ridwan Asti Amalia Nur Fajrillah Avon Budiono Aziza, Anik Hanifatul Azizah, Anik Hanifatul Budiono, Avon Debby Cintia Ganesha Putri Deden Witarsyah Devi Novitasari, Devi Dika Anugerah Pratama Dika Maranti Dwi Pratama Eko Darwiyanto Fabiyola Nindya Susilo Fachri Husaini Fadhil Muhammad Fajrul Alfian Febriyani, Widia Fiega Dwi Novwari Fiqha Felayati Firdayakusmawarni Firdayakusmawarni Ganesha Putri, Debby Cintia Gunawan, Rohmat Handayani, Wahyu Sri Hariyanto, Leonderson Helen Desyani Santoso Hutomo, Daniel Abicheca I Made Tekad Kalimantara Ibrahim Hanif Alkhalil Ikhsan Yudha Pradana Intan Dwi Ariesta Putri Irena Arsyka Dewi Irfan Darmawan Izharyan Iqbal Khairunnisa, Atikah Luciana Andrawina Luthfi Ramadani M. Teguh Kurniawan Mardiyanto Wiyogo Mardiyanto Wiyogo Mardiyanto Wiyogo, Mardiyanto Maria Dellarosawati Idawicaksakti Mira Fauziyyah Islamiyah Mochamad Hafiz Kurniawan Muhamad Ari Sadewo Muhamad Ari Sadewo, Muhamad Ari Muhammad Aulia Rendy Muhammad Syaiful Ramadhan Muhardi Saputra Muharman Lubis Muzakki, Abdul Ghani Nadila Lintang Hapsari Nguyen Kieu Trang Nia Ambarsari Nurdinintya Athari Supratman Parasetia Abu Aditya Prabowo, Yunita Pradito Setiadi Prima Nanda Wicaksono Prima Nanda Wicaksono, Prima Nanda Puspita Ayu Kartika Putri, Debby Cintia Ganesha Putri, Debby Cyntia Ganesha Putu Gede Wibawa Haratawan Rafi, Achmad Rahmat Mulyana Rd. Rohmat Saedudin Ridho Arya Duta Mahendra Risna Risdianti Juniar Riza Rahma Putri Sanny Putra Hendarsyah Sanny Putra Hendarsyah Santoso, Helen Desyani Saputra, Mas'ud Adhi Satria Narendra Wibawa Shinta Sindi Nuryani Sitorus, Jesica Elisabeth Sologia, Filia Eunike Soni Fajar S. Gumilang Soni Fajar Surya Gumilang Sulistyawan, V.N. Syaukanie, Rahman Dilan Syinta Kesuma Aisyah Tien Fabrianti Kusumasari Trang, Nguyen Kieu Ugi Chandra Wiguna Vegi Fransiska Verina Risky Andwika Warih Puspitasari Wilfa Dwi Rahmi Yafshil Adipura Yani Putri Yani Putri, Yani Yofa Fauzia Azima Yuanika Indanea