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ANALISIS SENTIMEN OPINI PENGGUNA JASA PENGIRIMAN JNE MENGGUNAKAN METODE NAÏVE BAYES CLASSIFIER DAN K-NEAREST NEIGHBORS Halimatussadiah, Siti; Tukiyat, Tukiyat; Taryo, Taswanda
Infotech: Journal of Technology Information Vol 11, No 1 (2025): JUNI
Publisher : ISTEK WIDURI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37365/jti.v11i1.358

Abstract

JNE's high-quality service will provide optimal satisfaction to users, ensuring they feel valued and have a reliable and efficient delivery experience. To provide optimal service, this research explores in-depth user sentiment analysis of freight forwarding applications in Indonesia. The purpose of the study is to analyze user sentiment towards the My JNE app, which is one of the leading freight forwarding apps in Indonesia. This research uses user review data from Google Play Store collected from 2018 to 2024. The review sentiment is categorized into positive, neutral, and negative using the VADER analysis tool. VADER (Valence Aware Dictionary and sEntiment Reasoner) is a lexicon and rule-based sentiment analysis tool specifically designed to detect sentiment in social media text. After the data reduction process, neutral sentiment classes were removed to focus the analysis on two main categories: positive and negative. Of the total 5,000 review samples analyzed, it was found that 35.78% belonged to the positive category and 64.21% to the negative category. The classification methods used in this study are Naïve Bayes and K-Nearest Neighbors (KNN). The analysis results show that the Naïve Bayes model has an accuracy of 81.64%, while K-Nearest Neighbors (KNN) has an accuracy of 76.25%. This accuracy test confirms that the KNN model is more effective in classifying user sentiment compared to Naïve Bayes. The results of this study provide important insights into user perceptions of the My JNE application, which can be used as a basis for improving service quality in the future. This research suggests that My JNE focus on improving features that often receive negative reviews to increase user satisfaction.
Analysis of Stock Price Prediction for PT Mayora Indah Tbk Using ARIMA and Prophet Models Tukiyat, Tukiyat; Nuraini, Ani; Sembodo, Eko; Supriatna, Dahlan; Sova, Maya
JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS Vol. 4 No. 4 (2025): AUGUST
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jhssb.v4i4.1903

Abstract

The instability of stock market prices necessitates the utilization of precise predictive models, with ARIMA and Prophet providing alternative methods for addressing patterns, seasonal variances, and changes in value. This study aims to compare the forecasting performance of ARIMA and Prophet models in predicting the stock price of PT Mayora Indah Tbk. (MYOR.JK) using daily closing price data obtained from Yahoo Finance, spanning the period from January 1, 2018, to May 2, 2025. ARIMA was employed for its robustness in handling stationary and linear time series, whereas Prophet was applied due to its flexibility in capturing nonlinear components, seasonal fluctuations, and sudden market changes. The models were developed and evaluated in RStudio, with accuracy measured using Root Mean Square Error (RMSE), Mean Absolute Error (MAE), and Mean Absolute Percentage Error (MAPE). The ARIMA (1,1,1) model produced a MAPE of 3.21% and white noise residuals, signifying reliable short-term predictions yet limited adaptability to complex long-run dynamics. Conversely, the Prophet model achieved a lower MAPE of 2.87%, exhibiting superior predictive accuracy, trend adaptability, and sensitivity to abrupt price movements. Overall, the findings indicate that Prophet outperforms ARIMA for daily stock price forecasting and underscore the importance of selecting appropriate models in financial time series analysis, while also encouraging future exploration of hybrid or deep learning-based approaches such as Long Short-Term Memory (LSTM) networks to further enhance prediction accuracy.
Enhancing BERTopic with Neural Network Clustering for Thematic Analysis of U.S. Presidential Speeches Anggai, Sajarwo; Zain, Rafi Mahmud; Tukiyat, Tukiyat; Waskita, Arya Adhyaksa
Jurnal Teknik Informatika (Jutif) Vol. 6 No. 4 (2025): JUTIF Volume 6, Number 4, Agustus 2025
Publisher : Informatika, Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jutif.2025.6.4.5090

Abstract

Understanding the underlying themes in presidential speeches is critical for analyzing political discourse and determining public policy direction.  However, topic modeling in this context presents difficulties, particularly when clustering semantically rich topics from high-dimensional embeddings.  This study seeks to improve topic modeling performance by incorporating a Neural Network Clustering (NNC) approach into the BERTopic pipeline.  We analyze 2,747 speeches delivered by U.S President Joe Biden (2021-2025) and compare three clustering techniques: HDBSCAN, KMeans, and the proposed Autoencoder-based NNC.  The evaluation metrics (UMass, NPMI, Topic Diversity) show that NNC produces the most coherent and diverse topic clusters (UMass = -0.4548, NPMI = 0.0234, Diversity = 0.3950, ).  These findings show that NNC can overcome the limitations of density and centroid-based clustering in high-dimensional semantic spaces. The study contributes to the field of Natural Language Processing by demonstrating how neural-based clustering can improve topic modeling, particularly for complex, real-world political corpora.
Narasi Presiden Indonesia: Analisis Wacana Politik Menggunakan BERTopic dalam Mengungkap Pola Tematik Pidato Presiden Uliyatunisa, Uliyatunisa; Tukiyat, Tukiyat; Waskita, Arya Adhyaksa; Handayani, Murni; Zain, Rafi Mahmud
Building of Informatics, Technology and Science (BITS) Vol 7 No 2 (2025): September 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v7i2.8298

Abstract

The speeches of the President of Indonesia play an important role as a means of political communication, policy delivery, and leadership image building in front of the public. However, the increasing volume of speeches presents new challenges in the manual analysis process, as it is time-consuming and prone to researcher subjectivity. This study offers a solution by using BERTopic, a transformer-based topic modelling method that utilises semantic representations from modern embedding models. The research data consists of transcripts of President Joko Widodo's official speeches obtained from the Cabinet Secretariat portal. To improve the quality of semantic representations, this study compares several Indonesian language embedding models, namely DistilBERT, NusaBERT, IndoE5, and SBERT. The analysis process was carried out through the stages of data preprocessing, embedding formation, dimension reduction, clustering, and model evaluation using topic coherence metrics. The objectives of this study were to reveal the themes contained in the President's speeches and to evaluate the effectiveness of embedding models in producing more coherent topics. The results show twenty main themes that consistently appear, including infrastructure development, economic policy, health and the pandemic, digital transformation, international diplomacy, sports, nationalism issues, and regional development. In terms of performance, SBERT provides the best results with a coherence value of UMass = -2.036 and NPMI = 0.082, indicating a positive semantic relationship. A UMass value close to zero indicates greater coherence of words within a topic, while an NPMI value above zero indicates that the connections between words are more easily understood by humans. This research contributes to the development of NLP-based political discourse studies in Indonesia, providing an empirical overview of the selection of appropriate embedding models in topic modelling and opening up opportunities for the integration of similar methods in public policy analysis.
Analisis Sentimen Ulasan Pengguna Aplikasi Info BMKG pada Google Play Store Menggunakan Model Transformer BERT dan RoBERTa Brando, Charlo; Anggai, Sajarwo; Tukiyat, Tukiyat
Jurnal SISKOM-KB (Sistem Komputer dan Kecerdasan Buatan) Vol. 9 No. 1 (2025): Volume IX - Nomor 1 - September 2025
Publisher : Teknik Informatika, Sistem Informasi dan Teknik Elektro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47970/siskom-kb.v9i1.872

Abstract

Aplikasi Info BMKG memiliki peran penting dalam menyampaikan informasi cuaca, iklim, gempa bumi, dan peringatan dini bencana kepada masyarakat. Seiring meningkatnya penggunaan perangkat mobile di Indonesia, analisis sentimen menjadi relevan untuk mengevaluasi kepuasan pengguna serta mengidentifikasi aspek yang perlu diperbaiki. Penelitian ini bertujuan untuk menganalisis sentimen ulasan pengguna terhadap aplikasi Info BMKG di Google Play Store dengan memanfaatkan model transformer BERT dan RoBERTa. Dataset 10.791 ulasan pengguna yang diklasifikasikan ke dalam tiga kategori sentimen meliputi positif, netral, dan negatif. Tahapan penelitian mencakup eksplorasi data awal, prapemrosesan data, serta evaluasi model. Hasil evaluasi menunjukkan bahwa model BERT memberikan performa terbaik dengan akurasi sebesar 93,14%, disusul oleh RoBERTa dengan akurasi 91,06% pada skenario pembagian data 80:10:10. Selain itu, model BERT juga unggul dalam metrik lain, yakni presisi 93,45%, recall 92,90%, dan F1-score 93,17%, dibandingkan RoBERTa dengan presisi 91,12%, recall 90,72%, dan F1-score 90,91%. Analisis lanjutan menunjukkan bahwa meskipun aplikasi mendapatkan apresiasi, pengguna juga menyoroti isu keterlambatan notifikasi gempa dan ketidakakuratan informasi. Temuan ini diharapkan dapat menjadi dasar pengembangan lebih lanjut dalam meningkatkan kualitas layanan dan efektivitas penyampaian informasi oleh BMKG.
ANALISIS SENTIMEN ULASAN PENGGUNA APLIKASI MEDIA SOSIAL X DI PLAY STORE MENGGUNAKAN ALGORITMA LONG SHORT-TERM MEMORY (LSTM) DAN GATED RECURRENT UNIT (GRU): Studi Kasus pada Ulasan Pengguna di Google Play Store Wily, Wily Arisandi; Anggai, Sajarwo; Tukiyat, Tukiyat
Jurnal SISKOM-KB (Sistem Komputer dan Kecerdasan Buatan) Vol. 9 No. 1 (2025): Volume IX - Nomor 1 - September 2025
Publisher : Teknik Informatika, Sistem Informasi dan Teknik Elektro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47970/siskom-kb.v9i1.875

Abstract

Penelitian ini bertujuan untuk membandingkan performa dua algoritma deep learning, yaitu Long Short-Term Memory (LSTM) dan Gated Recurrent Unit (GRU), dalam melakukan klasifikasi sentimen terhadap ulasan pengguna aplikasi media sosial X di Google Play Store. Dataset yang digunakan sebanyak 5.100 data ulasan yang telah diberi label secara manual ke dalam tiga kategori sentimen kelas positif, netral, dan negatif. Proses evaluasi dilakukan melalui 12 skenario kombinasi hyperparameter yang melibatkan variasi nilai learning rate, regularization, epoch, dan batch size. Data dibagi menjadi tiga bagian, yaitu 70% untuk pelatihan, 15% validasi, dan 15% pengujian. Hasil evaluasi menunjukkan bahwa model LSTM dengan skenario 0.002-LSTM-100-512 memberikan performa terbaik dengan akurasi 0.842, presisi 0.730, recall 0.719, dan F1-score 0.724. Sementara itu, model GRU terbaik dengan skenario 0.001-GRU-100-256 menghasilkan akurasi 0.837, presisi 0.713, recall 0.690, dan F1-score 0.696. Meskipun GRU memiliki nilai presisi yang kompetitif, model LSTM unggul dalam semua metrik lainnya, terutama F1-score yang menjadi indikator utama dalam penelitian ini karena mencerminkan keseimbangan antara presisi dan recall. Berdasarkan hasil tersebut, model LSTM dipilih sebagai model paling optimal untuk tugas analisis sentimen dalam studi ini.
Financial Contagion and Good Corporate Governance on Bank Companies Performance in Indonesian Stock Exchange Sugiyanto, Sugiyanto; Tukiyat, Tukiyat
EAJ (Economic and Accounting Journal) Vol. 4 No. 3 (2021): EAJ (Economic and Accounting Journal)
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/eaj.v4i3.y2021.p164-178

Abstract

This study aims to examine the effect of fianancial contagion and good corporate governance on company performance of banks company listed on  Indonesia Stock Company. Corporate governance is measured using the number of independent commissioners, frequency of board meetings, and attendance at board meetings. This study has two dependent variables, namely market performance as measured by Price Earning Ratio (PER) and operational performance as measured by return on equity (ROE). The analysis method used is multiple regression models with two dependent variables. The results showed that the contagion effect had a positive influence on the company's PER performance but did not have an effect on the company's ROE performance. Meanwhile, corporate governance through the board of directors' meeting is able to have an influence on ROE performance but not on PER. This shows that when there is a domino effect from another country it will have an influence on share prices in the market.
Membangun Kreativitas Melalui Pelatihan Media Sosial Youtube Bagi Pengurus Anak Cabang Gerakan Pemuda Ansor Kecamatan Setu Kota Tangerang Tukiyat, Tukiyat; Makhsun, Makhsun; Hindasyah, Achmad
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 5 No. 1 (2024): Jurnal Pengabdian kepada Masyarakat Nusantara (JPkMN)
Publisher : Lembaga Dongan Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55338/jpkmn.v5i1.2977

Abstract

Pada era digital saat ini, platform media sosial telah menjadi bagian tak terpisahkan dari kehidupan masyarakat. Eksistensi media sosial youtube mempunyai peran penting bagi masyarakat khususnya masyarakat generasi muda. Hal itu terlihat dari banyaknya prestasi maupun karya generasi muda yang sukses melalui media sosial youtube. PkM ini bertujuan membekali pengetahuan, pemahaman dan keterampilan bagi masyarakat dalam memanfaatkan media sosial youtube untuk meningkatkan kegiatan kreativitas dan produktif. Target dan sasaran dalam PkM adalah masyarakat Geakan Pemuda Ansor Kecamatan Setu Kota Tangerang Selatan.  Jenis kegiatan adalah pelatihan dalam membuat konten media sosial melalui media youtube. Materi pembelajaran pelatihan antara lain materi teoretis tentang konsep dan teori serta materi teknis/praktik langsung menggunakan aplikasi pengolah youtube. Metode pelaksanaan dengan ceramah, demontrasi dan praktik dalam pembuatan konten media sosial youtube. Capaian keberhasilan pelatihan diukur melalui kuesioner. Hasil analisis kuesioner menunjukkan bahwa  respon dan persepsi para peserta menilai kegiatan PkM ini baik dan sangat baik. Perlu dilakukan rencana tindak keberlanjutan PkM dalam rangka  monitoring dan evaluasi hasil karya  youtube.
PELATIHAN DESAIN GRAFIS APLIKASI CANVA UNTUK MENINGKATKAN KREATIVITAS DAN LITERASI DIGITAL BAGI SISWA-SISWI SMK ISLAM PERMATASARI 2 RUMPIN BOGOR Tukiyat, Tukiyat; Sajarwo Anggai; Arya Adhyaksa Waskita; Rafi Mahmud Zain
J-ABDI: Jurnal Pengabdian kepada Masyarakat Vol. 4 No. 4: September 2024
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jabdi.v4i4.8486

Abstract

Pelatihan desain grafis dengan Canva di SMK Islam Permatasari 2 Rumpin Bogor bertujuan meningkatkan kreativitas dan literasi digital siswa. Program ini mengatasi kendala dalam memahami fitur Canva, mengembangkan ide desain, serta keterbatasan akses perangkat dan internet. Metode pelatihan meliputi pengenalan dasar Canva, demonstrasi praktis, dan kolaborasi.Evaluasi menunjukkan 28,57% peserta berasal dari jurusan multimedia dan 71,43% dari teknik komputer dan jaringan, dengan 57,14% laki-laki dan 42,86% perempuan. Sebanyak 80,95% peserta menilai kegiatan sangat baik, dan 84,29% puas dengan penyampaian materi. Kreativitas peserta meningkat dengan 52,38% menilai peningkatan sangat baik, dan literasi digital mencapai 82,54%. Meski demikian, 9,52% merasa pelatihan belum sepenuhnya menumbuhkan daya inovatif. Secara keseluruhan, pelatihan ini berhasil meningkatkan keterampilan desain grafis siswa dengan 81,9% dalam pengembangan kreativitas dan 84,76% dalam penilaian materi. Hasil pelatihan ini memberikan kontribusi positif dalam meningkatkan keterampilan desain grafis dan literasi digital, meskipun masih ada ruang untuk perbaikan dalam interaksi dan bimbingan. Saran untuk program mendatang mencakup evaluasi berkelanjutan, integrasi Canva ke dalam kurikulum, serta peningkatan aksesibilitas teknologi di sekolah. Pelatihan ini tidak hanya meningkatkan kompetensi siswa secara individu, tetapi juga berkontribusi pada peningkatan kualitas sumber daya manusia di era digital.
Contribution of Weather Modification Technology for Forest and Peatland Fire Mitigation in Riau Province Tukiyat, Tukiyat; Sakya, Andi Eka; Widodo, F. Heru; Fadhillah, Chandra
International Journal of Disaster Management Vol 5, No 1 (2022)
Publisher : TDMRC, Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/ijdm.v5i1.25372

Abstract

Peat and forest fire have become an annual disaster and one of which is due to low rainfall. The highest insecurity of forest and peatland fires thus occurs in the dry season, where rainfall is very low, and the intensity of the sun is high. The smoke and carbon emitted result in rising air temperatures and cause global warming. Mitigation and control measures before they happen are necessary. Weather Modification Technology (WMT) serves as one of the technological solutions to control forest fires by increasing rainfall in potentially affected locations. This study aims at examining the level of effectiveness of WMT performance in mitigating forest fires in Riau Province conducted in 2020 measured by rainfall intensity, hotspots decreased, and land water level increased. We used descriptive and inferential statistical approaches using Groundwater Level (GwL) measured data as the parameter for forest and land fire mitigation. The flammable peatland indicator is when the water level is lower than 40 cm below the surface of the peatland. In addition, we also utilized rainfall, surface peat water level, and hotspots. The study was conducted in Riau Province from July 24 October 31, 2020. The results showed that the operation of WMT increased rainfall by 19.4% compared to the historical average in the same period. Rain triggered by WMT contributed to maintaining zero hotspots with a confidence level of 80%. The regression analysis of GwL to rainfall (RF) as depicted by Gwl = - 0.66 + 0.001 RF shows a positive correlation between the two. It thus confirms that WMT can be used as a technology to mitigate forest and land fire disasters.