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Journal : TGO Journal of Community Development

Implementation of The Professional School Principal Selection Information System at The Bandung City Educational Office Taufiq, Muhammad; Aditya Tri Andikaputra, Fikri
TGO Journal of Community Development Vol. 1 No. 2 (2023): July - December
Publisher : Trescode Green Organization

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56070/jcd.v1i2.367

Abstract

School principal selection is a critical process to ensure educational quality through competent leadership. The Bandung City Education Office initiated the Professional School Principal Selection Information System (SIKASEP) as an online innovation to manage the administrative registration process from candidate training. This article aims to describe the implementation of the SIKASEP application, identify emerging obstacles, and outline resolution efforts. The method used was field observation and active participation during 30 days in the Secretariat Division. Results show that the SIKASEP application facilitated selection for 520 applicants across Kindergarten, Elementary, and Junior High levels. However, technical constraints were found, such as document upload failures due to low digital literacy, incorrect document placement, and network issues. Mitigation efforts included continuous socialization for teachers and periodic system updates to improve user-friendliness. This implementation successfully created a more organized and transparent selection process compared to the previous manual system.
Strengthening Tax Compliance: Enhancing E-Invoice Effectiveness in Public Sector Environmental Services Taufiq, Muhammad; Karunia, R Luki
TGO Journal of Community Development Vol. 1 No. 2 (2023): July - December
Publisher : Trescode Green Organization

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56070/jcd.v1i2.368

Abstract

The Environmental Quality Control Laboratory (LPKL) of Perumda Tirtawening is a Taxable Person for VAT purposes (PKP) responsible for issuing tax invoices for environmental testing services. However, the e-invoice generation process in this business unit faces operational constraints that hinder financial efficiency. This article aims to analyze the effectiveness of consumer e-tax invoice generation, identify obstacles, and provide improvement solutions through a 30 -day practical approach. The methods used were participant observation and in-depth interviews within the Finance Department. The results show a buildup of invoice requests and numerous revisions due to the absence of clear Standard Operating Procedures (SOP). As a solution, a draft SOP for the flow of generating and uploading e-invoices was developed to minimize data entry errors and accelerate the approval process from the head office. The implementation of these recommendations is expected to optimize tax administration compliance and increase consumer satisfaction.
Computer-Based Archive Management at the West Java Regional Customs Office Nurfaiza Rahman, Fallya; Taufiq, Muhammad
TGO Journal of Community Development Vol. 2 No. 2 (2024): July - December
Publisher : Trescode Green Organization

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56070/jcd.v2i2.372

Abstract

Effective archive management is a cornerstone of good governance, serving as the collective memory and legal accountability framework for state institutions. This community service project aims to modernize the archival system at the West Java Customs Regional Office by transitioning from conventional manual methods to a robust computer-based management system. The initiative is strategically aligned with the Indonesian National Work Competency Standard (SKKNI) No. 39 of 2019, specifically unit O.84ARS00.066.1 regarding computer-based archive storage. The implementation methodology followed a systematic three-stage approach: a preparation stage involving in-depth needs analysis and resource mobilization; an implementation stage encompassing intensive technical training and the deployment of the Nadine and Satu Kemenkeu digital ecosystems; and an evaluation stage to measure system performance and user satisfaction. The theoretical framework of this project incorporates recent literature on digital transformation, highlighting that service quality and system reliability are primary determinants of public trust in e-government ecosystems. Furthermore, the study acknowledges that technical innovation must be balanced with high Public Service Motivation (PSM), as proactive work behavior among archivists is the ultimate catalyst for successful administrative reform. Results indicate a significant transformation in operational efficiency; document retrieval times were reduced from hours to seconds, and the risks associated with physical data degradation were effectively mitigated through centralized data centers and encrypted security protocols. Moreover, the systematic sorting and lifecycle management of trade facility documents, such as KITE and sub-contract approvals, ensured legal compliance and optimized storage resources. This project concludes that the synergy between advanced digital infrastructure and competent, motivated human resources is essential for achieving sustainable, transparent, and accountable public service delivery in the modern era.