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Analisis Korelasi Kunjungan Berobat dengan Kepuasa Pasien RS. Moedjito Dalam Metode Balanced Scorecard Sa'adah, Lailatus; Maksum, Moh Ja'far Sodiq
Bisman (Bisnis dan Manajemen): The Journal of Business and Management Vol 1 No 2 (2018): Agustus 2018
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Islam Majapahit, Jawa Timur, Indonesia

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Abstract

ABSTRACT The research is aimed to 1) To know the satisfaction of consumer / patient on inpatient and outpatient installation. 2) To know consumer / patient retention on inpatient and outpatient installation. 3) To analyze the relationship between the length of back treatment with consumer satisfaction / patient on inpatient installation. 4) To analyze the relationship between the length of back treatment with customer / patient satisfaction on the outpatient installation. The results showed that the level of patient satisfaction at inpatient and outpatient installation described in six indicator of satisfaction of majority have good patient satisfaction. The result of the measurement of profitability indicates there is a decrease in the level of consumer benefits this condition is less good for hospital management. There was an increase in retention in ambulatory and IGD installations while hospitalization and use of operating rooms decreased. Increased acquisition of inpatient installation and use of operating room while outpatient and IGD decreased. The result of cross tabulation and symmetric measure on hospitalization have correlation value 0,084 with significance level 0,331 significance value is above 0,05 then Ho accepted H1 is rejected this show that there is no relation between duration of treatment with inpatient satisfaction. While cross tabulation and symmetric measure on outpatient have correlation value equal to 0,122 with significance level 0,256 value significance is above 0,05 then Ho accepted H1 rejected this show that there is no relation between long treatment with outpatient satisfaction Keywords: Perspective of consumer satisfaction, Balanced Scorecard
Analisis Korelasi Kunjungan Berobat dengan Kepuasa Pasien RS. Moedjito Dalam Metode Balanced Scorecard Lailatus Sa'adah; Moh Ja'far Sodiq Maksum
Bisman (Bisnis dan Manajemen): The Journal of Business and Management Vol. 1 No. 2 (2018): Agustus 2018
Publisher : Program Studi Manajemen, Fakultas Ekonomi, Universitas Islam Majapahit, Jawa Timur, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

ABSTRACT The research is aimed to 1) To know the satisfaction of consumer / patient on inpatient and outpatient installation. 2) To know consumer / patient retention on inpatient and outpatient installation. 3) To analyze the relationship between the length of back treatment with consumer satisfaction / patient on inpatient installation. 4) To analyze the relationship between the length of back treatment with customer / patient satisfaction on the outpatient installation. The results showed that the level of patient satisfaction at inpatient and outpatient installation described in six indicator of satisfaction of majority have good patient satisfaction. The result of the measurement of profitability indicates there is a decrease in the level of consumer benefits this condition is less good for hospital management. There was an increase in retention in ambulatory and IGD installations while hospitalization and use of operating rooms decreased. Increased acquisition of inpatient installation and use of operating room while outpatient and IGD decreased. The result of cross tabulation and symmetric measure on hospitalization have correlation value 0,084 with significance level 0,331 significance value is above 0,05 then Ho accepted H1 is rejected this show that there is no relation between duration of treatment with inpatient satisfaction. While cross tabulation and symmetric measure on outpatient have correlation value equal to 0,122 with significance level 0,256 value significance is above 0,05 then Ho accepted H1 rejected this show that there is no relation between long treatment with outpatient satisfaction Keywords: Perspective of consumer satisfaction, Balanced Scorecard
Analisis Pengukuran Kinerja Rumah Sakit Moedjito dengan Metode Balanced Scorecard dalam Perspektif Kepuasan Konsumen Lailatus Sa’adah; Moh. Ja’far Sodiq Maksum
Jihbiz : Jurnal Ekonomi, Keuangan dan Perbankan Syariah Vol 1 No 2 (2017)
Publisher : Universitas Islam Raden Rahmat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (509.589 KB) | DOI: 10.33379/jihbiz.v1i2.716

Abstract

Tujuan penelitian untuk mengetahui kepuasan konsumen/pasien pada instalasi rawat inap dan rawat jalan; mengetahui retensi konsumen/ pasien pada instalasi rawat inap dan rawat jalan dan; menganalisis adanya hubungan antara lama berobat kembali dengan kepuasan konsumen/pasien pada instalasi rawat inap serta; menganalisis adanya hubungan antara lama berobat kembali dengan kepuasan konsumen/ pasien pada instalasi rawat jalan. Hasil penelitian menunjukkan bahwa tingkat kepuasan pasien pada instalasi rawat inap dan rawat jalan yang diuraikan dalam enam indikator kepuasan mayoritas mempunyai kepuasan pasien yang baik. Hasil dari pengukuran profitabilitas menunjukkan ada penurunan tingkat keuntungan konsumen kondisi ini kurang baik bagi pengelolaan Rumah sakit. Adanya peningkatan retensi pada instalasi rawat jalan dan IGD sedangkan rawat inap dan penggunaan kamar operasi menurun. Adanya peningkatan akuisisi pada instalasi rawat inap dan penggunaan kamar operasi sedangkan rawat jalan dan IGD menurun. Hasil dari tabulasi silang dan symetric measure pada rawat inap terdapat nilai korelasi sebesar 0,084 dengan tingkat signifikansi 0,331 nilai signifikansi tersebut berada di atas 0,05 maka Ho diterima H1 ditolak hal ini menunjukkan bahwa tidak adanya hubungan antara lama berobat dengan kepuasan pasien rawat inap. Sedangkan tabulasi silang dan symetric measure pada rawat jalan terdapat nilai korelasi sebesar 0,122 dengan tingkat signifikansi 0,256 nilai signifikansi tersebut berada di atas 0,05 maka Ho diterima H1 ditolak hal ini menunjukkan bahwa tidak adanya hubungan antara lama berobat dengan kepuasan pasien rawat jalan.
Pemanfaatan Sampah Botol Plastik Dan Karung Goni Sebagai Media Tanaman Gantung Lailatus Sa'adah; Syaiful Anam2; Warih Awwaluningsih; Budi Sarjana; Siti Nur Qomariyah; Jafar Sodiq Maksum
Jurnal Pengabdian Ahmad Yani Vol. 2 No. 2 (2022): December
Publisher : Sekolah Tinggi Teknologi Industri (STTI) Bontang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (393.056 KB) | DOI: 10.53620/pay.v2i2.86

Abstract

Berbicara tentang plastik, hidup tanpa menggunakan barang berbahan plastik terdengar sulit, akan tetapi bukan berarti kita tidak bisa berupaya meminimalisir sampah plastik yang berakhir di tempat pembuangan. Jika sampah tidak dikelola dengan baik akan berdampak negatif bagi lingkungan. Manfaat botol bekas dan karung goni sebagai media tanaman gantung juga bisa dimanfaatkan untuk urban farming, dan dapat digantung diteras rumah/pekarangan rumah. Tujuan program kemitraan masyarakat adalah untuk meningkatkan kreativitas dan inovasi pada siswa-siswi terhadap pemanfaatan sampah botol plastik dengan karung goni serta Mengajarkan siswa-siswi tentang cara bertanam dan berkreasi dengan memanfaatkan sampah botol plastik dengan karung goni sebagai media tanaman gantung. Untuk mencapai kegiatan yang direncanakan ini dilakukan dengan tahap berikut :1. Koordinasi Bersama Mitra, 2. Penyusunan Materi, 3. Pelaksanaan Kegiatan, 4. Pelatihan dan praktek. Hasil yang didapatkan dari program kemitraan ini menghasilkan produk media tanaman yang berjalan dengan baik dan sudah mencapai target yang ingin dicapai. Para siswa-siswi sangat antusias, mereka juga dapat memanfaatkan sampah botol plastik dan karung goni sebagai media tanaman gantung untuk tanaman hias atupun sayuran dimana dapat mengurangi sampah rumah tangga serta mampu menjadikan nilai ekonomis.
THE INFLUENCE OF HUMAN RESOURCES QUALITY, ORGANIZATION CULTURE, AND SPIRITUAL QUOTIENT ON EMPLOYEE PERFORMANCE AT PT. DREAM MOSAIC INDONESIA Moh. Ja'far Sodiq Maksum; Firdaus May Sulvani
Jurnal Ekonomi Vol. 12 No. 3 (2023): Jurnal Ekonomi, 2023, September
Publisher : SEAN Institute

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Abstract

PT. Dream Mosaic Indonesia is a business that produces natural stone crafts used as building decorations. Examining the effect of the quality of human resources, organizing culture, and spiritual Quotient on performance of employees is the purpose of this study. The importance of these elements in developing a productive workplace and inspiring workers to do their best. This research was conducted quantitatively with data sources collected on respondents consisting of employees of PT. Dream Mosaic Indonesia. In order to get answers on the relationship between the variables used as research objects, data analysis was carried out using relevant statistical approaches, such as multiple regression analysis, partial tests, simultaneous tests, and determinant tests. Based on research findings, performance is significantly influenced by the Quality of Human Resources, Organizing Culture, and Spiritual Quotient. Employee quality can be improved by a strong and supportive organizing culture that includes the company's standards, values, and work ethics. Employee performance is benefited by the Spiritual Quotient, which has mental, emotional, and intellectual components. In addition, obtaining good performance depends on the quality of good and competent human resources, including expertise, knowledge, and skills. This study adds to our knowledge about the elements that influence the performance of PT. Dream Mosaic Indonesia.
Seminar Sex Education dan Bahaya NAPZA untuk Mereduksi Kenakalan Remaja Desa Sumbersari Megaluh Jombang Septian Ragil Anandita; Muh. Khofif Luthfi Rohman; Andi Franoto; Siti Aminatuz Zuhria; Mohammad Ja'far Sodiq Maksum; Faisol Hidayatulloh
Jumat Pendidikan: Jurnal Pengabdian Masyarakat Vol. 5 No. 1 (2024): April
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat UNWAHA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32764/abdimaspen.v5i1.3276

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The purpose of this community service activity is to increase youth knowledge about sex education and drugs and to innovate in handling and eradicating drug abuse in the Sumbersari village environment. Sumbersari village itself is quite minimal in knowledge about sex education and drugs in adolescents. Even though Sumbersari village is a village that has a thick religious culture. However, they consider sex education and drugs to be negative things. Research is an activity process of seeking and finding answers that are used to solve a problem. Judging from the data obtained and making direct observations. The research method used is Community Based Research (CBR). Implementation of community service activities in the Community Partnership Program (PKM) scheme. The implementation of the program carried out in this service is an extension and assistance program for the community, especially among adolescents in preventing drug abuse and the importance of sex education. This program is a form of implementation in the form of dedication. This program is also implemented as a program that is needed by the Sumbersari village community. Community service activities have been successfully carried out and running smoothly. The success of the activity can be seen from the enthusiasm of the participants and the evaluation results of the activities which are considered good or even very good for several aspects. Hopefully, this seminar on sex education and drugs will increase the reduction of juvenile delinquency from other aspects, such as smoking habits in early childhood, rampant promiscuity in adolescents, and adolescent dependence on certain drugs.
Pelatihan Digital Marketing Produk UMKM Pada Masyarakat Desa Betek Guna Meningkatkan Kesejahteraan Masyarakat Muhammad Farid Nasrulloh; Wisnu Mahendri; Khotim Fadhli; Muhammad Jafar Sodiq Maksum
Jumat Ekonomi: Jurnal Pengabdian Masyarakat Vol. 4 No. 2 (2023): Agustus
Publisher : LPPM Universitas KH. A. Wahab Hasbullah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32764/abdimasekon.v4i2.4019

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Electronic Commerce (e-commerce) is a new behavior that can be described as the process of transactions for goods or services in the process of buying and selling or exchanging products, services and information via information networks, including the internet or cyberspace, in line with the very rapid development of the internet world. Service implementers observed that marketing of UMKM products in Betek village, Mojoagung subdistrict is still limited and still uses the WoM (Word of Mouth) marketing method so that sellers only rely on buyers who come. The problem with partners is that marketing is still done traditionally, namely by word of mouth and only relies on consumers who come to get turnover and offers to close friends and the surrounding environment and there is a lack of understanding and use of digital marketing to increase sales. The problems faced must immediately find a solution. One alternative solution is to use digital marketing media. The objectives of this digital marketing-based UMKM product marketing assistance program are as follows: (1) UMKM owners in Betek village can increase their understanding of digital marketing; (2) UMKM owners in Betek village can increase the use of digital marketing more effectively; (3) MSME owners in Betek village can expand their marketing area; (4) Betek village UMKM owners can increase their income. With this digital marketing training, sales of Betek Village UMKM products increased by 60% from before the intensive assistance was implemented.
Implementation of Core Learning Model to Improve Mathematical Literacy Students Nasrulloh, M Farid; Umardiyah, Fitri; Hidayatulloh, Faisol; Maksum, Mohammad Jafar Sodiq; Putri , Sania Eliza
APPLICATION: Applied science in Learning Research Vol. 3 No. 1 (2023): June
Publisher : LPPM Universitas KH. A. Wahab Hasbullah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32764/application.v3i1.3721

Abstract

This research was conducted with the aim of knowing differences in the mathematical literacy abilities of class VIII students of MTs Salafiyah Syafiiyah Bandung before and after applying the CORE (Connecting, Organizing, Reflecting, Extending) learning model. The research method used is a pre-experimental design with a one-group pretest-posttest design and uses a quantitative research approach. The subjects of this study were class VIII D MTs Salafiyah Syafiiyah Jombang. The research instruments used were tests and non-tests. The test instruments were pretest and post-test description questions to measure students' mathematical literacy before and after implementing the CORE (Connecting, Organizing, Organizing, Learning) learning model. Reflecting, Extending). While the non-test instruments used were interviews with mathematics teachers in class VIII D to find out the implementation of learning carried out in class. The data analysis technique used was hypothesis testing. However, before testing the hypothesis, the data obtained first First, the normality test and homogeneity test were carried out. Based on the calculation of the paired sample t test, it shows that the t value is 13,818 with a significance of 0,000. The significance value shows 0.000 < error level of 0.05, so it can be concluded that Ha is accepted. Acceptance of this Ha means that there are differences in the level of mathematical literacy of class VIII students of MTs Salafiyah Syafiiyah Jombang before and after implementing the CORE learning model.
Application of Cooperative Learning Model Think Pair Share Type to Increase Students' Self Confidence Islamic Religious Education Subjects Nasrulloh, Muhammad Farid; Ma'ruf, Mochammad; Khotimah, Khusnul; Maksum, Mohammad Ja'far Sodiq
APPLICATION: Applied science in Learning Research Vol. 3 No. 3 (2024): February
Publisher : LPPM Universitas KH. A. Wahab Hasbullah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32764/application.v3i1.4706

Abstract

The aim of this research is to find out how effective the application of Think, Pair, Share nature is in increasing the self-confidence of students in class IX in PAI subjects. The research method used uses quantitative research. The research carried out is quantitative research. The experiment in this research is a quasi experimental design type experiment. This research aims to measure the application of the Think, Pair, Share type cooperative learning model in increasing self-confidence student. The population of this study includes all class IX students of SMPN 1 Kunjang for the 2023/2024 academic year. Meanwhile, sampling was carried out using a purposive sampling technique and it was found that the research sample classes were students from classes IX-F and IX-G, consisting of 72 students with 36 students in each class. Data collection techniques were carried out using objective tests in the form of pretest and posttest assessments and non-tests in the form of self-confidence questionnaires, observations and interviews. Researchers used Levene's Test. In this study, the hypothesis test used was comparative using SPSS 26.00 for Windows to calculate the t test for two independent samples (Independent-samples t-test) and two interconnected samples (Paired-samples t-test). the application of the Think Pair Share (TPS) learning model is able to increase students' self-confidence in PAI subjects in class IX at SMP Negeri 1 Kunjang.
Implementasi Model Pembelajaran CORE ditinjau dari Prestasi Belajar Kognitif Nasrulloh, Muhammad Farid; Indrianah, Mei; Umardiyah, Fitri; Sodiq Maksum, Mohammad Jafar
JoEMS (Journal of Education and Management Studies) Vol. 5 No. 6 (2022): Desember
Publisher : Universitas KH. A. Wahab Hasbullah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32764/joems.v5i6.809

Abstract

Problem related to low learning achievement are on of the problems that need to be solved through learning. One of the elements that affect the learning process is the application of the learning models. This research aims to determine whether the CORE learning model can improve mathematics (cognitive) learning achievement. The research methode used is quasi-experimental research with the type of Pre-Experimental Design type One Group Pretest-posttest design. Students of class VIII SMP AL Hikmah Balongrejo become the sample in this research. Data collection thecniques used interviews, valid questionnaires, and learning achievement tests. While the research instruments are pretest and posttest. The data analysis technique used validity test, reliability test, normality test, and paired sample t-test. The result of the study obtained a significant level of 0,000 < 0,05. So it can be concluded the CORE learning model (connecting, organizing, reflecting, extending) can improve learning achievement (cognitive) mathematics.
Co-Authors Achmad Patoni Adhekan Patty Sahusiwa Prasetyo Agustin, Zeni Aristiya Ajeng Sonial Manara Ammelia, Lailatul Ammelia Rahmawati Anandita, Septian Ragil Andi Franoto Anggi Indah Yuliana Anita Rohmatul Ummah Ari Dwi Putra Ari Khasanah Arif Rachman Eka Putra Arisandi Tri Hardiansyah Binti Maunah Budi Sarjana Candra Nur Adiputra Darmawan, Muhammad Faridl Eko Cahyono Faisol Hidayatulloh Fajar Andika Firdaus May Sulvani Fitri Annisa', Khoiru Franoto, Andi Hidayatulloh, Faisol Ilham Maulana Ilham Maulana Imam Achmad Ahadin Indah Nur Suryani Indrianah, Mei Khasanah, Ari Khotim Fadhli khusnul khotimah Komariyeh Lailatus Sa'adah M Isa Anshori M Oktavian M. Farid Nasrullohi Ma'ruf, Mochammad Maisaroh, Santi Fatna Mochammad Syafiuddin Shobirin Moh. Faridl Darmawan Mohammad Saiq Ali Sya’bana Mohammad Yusuf Habibi Muh. Khofif Luthfi Rohman Muhammad Andhika Budi Prasetyo Muhammad Faridl Darmawan Muhammad Mubarok Jauhari Muhammad Rif’an Hariri Muhyiddin Zainul Arifin Munawarah Munawarah Nasrulloh, M Farid Nilam Cahyati Putri , Sania Eliza Putri Marsella Zalianti R Gatot Heru Pranjoto Rahayu Nur Afnenda Apriliya Rahmad Said Rahmadani Agus Salim Rahmadani Agus Salim Risky Solikah Nur Faidah Rizatul Jumaizah Rizki Wulandari Rohman, Muh. Khofif Luthfi Roosmarrani Setiawati Roosmarrani Setiawati Sa'adah, Lailatus Said, Rahmad Santi Fatna Maisaroh Serliya Qothrunnada Siti Aminatuz Zuhria Siti Nur Qomariyah Syaiful Anam2 Umardiyah, Fitri Usriya Fara Nabila Warih Awwaluningsih Windi Ananda Pratama Wisnu Mahendri Yoga Firmansya Zeni Aristiya Agustin