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All Journal Jurnal Akuntansi, Manajemen dan Bisnis Digital Journal of Indonesian Management
Darmin Darmin
Universitas Serelo Lahat
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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The Effect of Integrity, Quality of Human Resources, Job Attachment, Organizational Characteristics and Work Targets on the Work Effectiveness of UPTD Pasar Tanjung Enim Employees Tri Jaya Saputra; Sulbahri Madjir; Darmin Darmin
Jurnal Akuntansi, Manajemen dan Bisnis Digital Vol 3 No 1 (2024): Januari
Publisher : Fakultas Ekonomi Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jambd.v3i1.5311

Abstract

Research with the aim of knowing and analyzing the influence of integrity, quality of human resources, work engagement, organizational characteristics and work targets partially and simultaneously on the work effectiveness of employees of the Tanjung Enim Market Regional Technical Implementation Unit. The research method used in this study is a quantitative method using questionnaires distributed to respondents. Test the quality of the data by using the validity test, reliability test, normality test. The analysis used is descriptive analysis and inferential analysis using statistical calculations with multiple regression formulas, partial test simultaneous test and the coefficient of determination. Integrity has a significant effect on the effectiveness of the work of the Tanjung Enim Regional Technician Implementation Unit employees. The quality of Human Resources has a significant effect on the effectiveness of the work of the Tanjung Enim Market Regional Technician Implementation Unit employees. Work Engagement has a significant effect on the effectiveness of the work of the Tanjung Enim Market Regional Technician Implementation Unit employees. Organizational characteristics have a significant effect on the effectiveness of the work of the Tanjung Enim Regional Technician Implementation Unit employees. Work targets have a significant effect on the effectiveness of the work of the Tanjung Enim Market Regional Technician Implementation Unit employees. Integrity, Quality of Human Resources, Work Engagement, Organizational Characteristics and Work Targets have a significant effect together on the work effectiveness of employees of the Tanjung Enim Market Regional Technician Implementation Unit.
The influence of service procedures, transparency and security on the quality of pt umroh travel services. Fti branch muara enim Darmin Darmin; Yelli Khairani; Yusnawati Yusnawati
Journal of Indonesian Management Vol. 3 No. 4 (2023): Desember
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i4.1532

Abstract

This research aims to determine the influence of service procedures, transparency and security individually on the quality of PT.FTI Muara Enim Branch Umrah travel services. The research method used in this research is a quantitative method using a questionnaire distributed to 79 respondents who were determined using random techniques. Test the instrument using validity tests, reliability tests. The results of the validity test show that the three independent variables and one dependent variable are declared valid. Meanwhile, the reliability test shows that Cronbach alpha for the four variables is declared reliable. The results of descriptive statistical analysis of the four variables show very high results. The highest variable is the service quality variable (Y). Inferential statistical analysis was carried out using classical assumption tests (normality test, multicollinearity test, heteroscedasticity test), multiple linear regression test and T test (partial). The results of the normality test showed that all data were normally distributed. The results of the multicollinearity test did not occur and the heteroscedasticity test showed that there was no heteroscedasticity. The results of the multiple linear regression test showed that service procedures (X1) influence service quality, transparency (X2) influences service quality, security (X3) influences service quality. The results of the T test (partial) show that the service procedure (X1) H0 is rejected and H1 is accepted. Transparency variable (X2), H0 is rejected and H1 is accepted. Security variable (X3), H0 is rejected and H1 is accepted. Thus, it shows that there is a significant influence of service procedures (X1), transparency (X2) and security (X3) on the quality of PT.FTI Muara Enim Branch's Umrah travel services (Y).
Co-Authors Sulbahri Madjir Tri Jaya Saputra Yelli Khairani Yusnawati Yusnawati