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The Influence of Work Motivation and Compensation on Employee Performance in PT Delami Brands Kharisma Busana Surabaya Nur Laili Safitri; R. Agus Baktiono; Elok Damayanti; I Gede Arimbawa
Quantitative Economics and Management Studies Vol. 2 No. 3 (2021)
Publisher : Yayasan Ahmar Cendekia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (344.751 KB) | DOI: 10.35877/454RI.qems318

Abstract

This study aims to determine the effect of work motivation and compensation on the performance of PT. Delami Brands Kharisma Busana Surabaya. This study used a quantitative approach and data collection through questionnaires and observations. With a population of 76 respondents. Analysis of the data used the validity test, reliability test, classic assumption test, and multiple linear analysis test. The results showed that the effect of work motivation and compensation on the performance of PT. Delami Brands Khasrisma Busana Surabaya showed positive and significant results. The F test results are 70,878> F table = 2,92 simultaneously. Partially work motivation of 8.433> t table 1.993 has a significant effect on employee performance, compensation of 4.564> 1.993 has a significant effect on the performance of employees of PT. Delami Brands Kharisma Busana Surabaya.
The Influence of Product, Restaurant Atmosphere, Customer Value, and Customer Loyalty through Customer Statisfacation as Mediation (Case study on Choie Dimsum Surabaya) Romadini Antikasari; Agus Baktiono; I Gede Arimbawa; Elok Damayanti
Quantitative Economics and Management Studies Vol. 2 No. 4 (2021)
Publisher : Yayasan Ahmar Cendekia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (302.377 KB) | DOI: 10.35877/454RI.qems321

Abstract

The purpose of this study was to analyze the effect of product quality, restaurant atmosphere, and customer value on customer satisfaction and customer loyalty. This type of research is quantitative. The population of this study were 95 respondents who bought at Surabaya Choie Dimsum. The analysis technique used is Partial Least Square (PLS). Data was obtained from questionnaires and tested with the SmartPLS 3.0 application. The results of this study indicate that product quality, restaurant atmosphere, and customer value have a positive and significant influence on customer satisfaction and customer loyalty. And customer satisfaction has a positive and significant influence on customer loyalty.
Determinants of Service Quality and Continuance Intention to Use Online Reporting System Santirianingrum Soebandhi; Intan Nur Aini; Agus Baktiono
Jurnal Economia Vol 13, No 2: October 2017
Publisher : Faculty of Economics Universitas Negeri Yogyakarta in collaboration with the Institute for

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (20.543 KB) | DOI: 10.21831/economia.v13i2.14016

Abstract

Abstract: Determinants of Service Quality and Continuance Intention to Use Online Reporting System. This study aims to analyze the effect of perceived usefulness, perceived ease of use, convenience, and security towards service quality and continuance intention to use SIPP online at BPJS Employment. This study uses online survey method to 50 companies participating in BPJS Employment with Platinum and Gold segmentation. The online questionnaire was filled by the head of Human Resources Department. Data were analyzed using PLS-SEM. The results show that service quality was significantly influenced by perceived ease of use and convenience, while continuance intention to use SIPP online was only influenced by perceived usefulness. Keywords: continuance intention, service quality, online reporting system Abstrak: Faktor Penentu Kualitas Layanan dan Minat untuk Melanjutkan Penggunaan Sistem Pelaporan Online. Penelitian ini bertujuan untuk menganalisis pengaruh perceived usefulness, perceived ease of use, kenyamanan, dan keamanan terhadap kualitas layanan dan minat untuk melanjutkan menggunakan SIPP online di BPJS Ketenagakerjaan. Penelitian ini menggunakan metode survei online kepada 50 perusahaan peserta BPJS Ketenagakerjaan dengan segmentasi Platinum dan Gold. Kuesioner online diisi oleh Kepala Bagian Sumber Daya Manusia. Data dianalisis dengan menggunakan PLS-SEM. Penelitian ini menemukan bahwa kualitas layanan secara signifikan dipengaruhi oleh perceived ease of use dan kenyamanan, sedangkan minat melanjutkan penggunaan SIPP online hanya dipengaruhi oleh perceived usefulness. Kata Kunci: minat melanjutkan penggunaan, kualitas layanan, sistem pelaporan online
Optimization of governance model of post-food harest and distribution in msme centers in 5 subdistricts in sidoarjo regency JFX Susanto Soekiman; Agus Baktiono; I Putu Artaya
Journal of Economics, Business, & Accountancy Ventura Vol 20, No 3 (2017): December 2017 - March 2018
Publisher : STIE Perbanas Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jebav.v20i3.1089

Abstract

The purpose of this research is to formulate the model of post-harvest food commodity governance and its distribution management in 5 districts of Sidoarjo Regency, so that the center of MSMEs can give real contribution to the food commodity resilience program and able to maintain the stability of food commodity availability evenly throughout Sidoarjo regency. The research method used in this research is quantitative descriptive in the form of fact finding with proper interpretation. The results show that food availability is increasingly limited due to increased conversion of paddy fields and other productive agricultural land, low productivity of agricultural products, poor irrigation networks and irrigation infrastructure in production areas has become a serious threat to the sustainability of food self-sufficiency. Similarly, the phenomenon of harvested area and paddy production in 5 sub-districts (Krembung, Tulangan, Balungbendo, Prambon, and Tarik) for the period of 2000s have fluctuated so that in the long term it will greatly disrupt the food security in the region Sidoarjo Regency. Therefore, there is a need for seriously arranging the governance of food commodities (rice) post-harvest and distribution governance.
PENGARUH RELEVANCE, PERCEIVE USEFULNESS, PERCEIVE EASE OF USE PADA SIKAP TERHADAP PENGGUNAAN LAYANAN SISTEM INFORMASI E-DISHUB SURABAYA Dini Fatmawati; Santirianingrum Soebandhi; Agus Baktiono
Kompetensi (Competence : Journal of Management Studies) Vol 11, No 1 (2017): APRIL
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (321.451 KB) | DOI: 10.21107/kompetensi.v11i1.3657

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This study aimed to analyze the effect of relevance, perceive usefulness and perceive ease of use on attitudes towards using information system services provided by e-Dishub Surabaya, especially on KIR test information content at PKB Tandes UPTD region. This study used quantitative method with a questionnaire for data collection. Sample in this study was the people who were doing KIR testat UPTD PKB Tandeswith total of 100 respondents. Data were analyzed using multiple linear regression analysis. Results showed that all hypotheses proposed were supported. Means that relevance, perceive usefulness, perceive ease of use have significant effect, partially and simultaneously, on attitude towards using e-Dishub application.
IMPLEMENTASI PROGRAM ePPM-UKM UNTUK PENGUATAN KINERJA MANAJEMEN UKM DAN INDUSTRI KREATIF Wahyudiono Wahyudiono; R. Agus Baktiono
EKUITAS (Jurnal Ekonomi dan Keuangan) Vol 4 No 4 (2020)
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya(STIESIA) Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (661.254 KB) | DOI: 10.24034/j25485024.y2020.v4.i4.4656

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This study aims to examine the effect of the ePPM-SMEs implementation to the value of management capability and management performance. Furthermore, this study examines the effect of management capability towards management performance as well. This study is an explanative/ associative study which is used hypothesis testing. The study was conducted in groups of SMEs/ creative industries spread over five cities / regions in East Java. The population is determined by the criteria of SMEs/creative industry which participate in the ePPM-SMEs program as owner and being active in business for at least five years. Based on these criteria, there are 60 SMEs / creative industries who meet the criteria. Since all members of the population are members of the sample as well so this study is also called as complete enumeration method.The results of path analysis show that the ePPM-SMEs program directly and significantly affects the management capability and management performances as well as management capability towards management performances. The results of this study indicate that the structured implementation of ePPM-SMEs program produced more creative and innovative of management capability. In addition, innovative management capabilities will result to the more effective and efficient management performance. Since management capability is the main key to determine good management performance, massive support for ePPM-SMEs program will encourage creative and innovative behavior in applying management concepts and functions.
ANALYSIS OF PRODUCT QUALITY, SALES PROMOTION, BRAND IMAGES, AND AFTER-SALES SERVICE TOWARDS SAMSUNG GADGET PURCHASE DECISIONS Lina Safitriani; I Gedhe Arimbawa; Agus Baktiono; Elok Damayanti
IJEEIT : International Journal of Electrical Engineering and Information Technology Vol 2 No 2 (2019): September 2019
Publisher : NAROTAMA UNIVERSITY

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/ijeeit.v2i2.1152

Abstract

This study aims to determine the effect of simultaneous and partial product quality, brand image, sales promotion and after-sales service on purchasing decisions of Samsung smartphones at the Discovery Mobile Store in Sidoarjo. This research used quantitative method. The population and sample based on the questionnaire distribution to consumers who visited the Discovery Ponsel Store Sidoarjo, and were taken as 135 respondents. Data collection techniques used interviews, observation and questionnaires. The data analysis used reliability test, validity test, classic assumption test and multiple linear analysis test. The simultaneous and partial results of product quality, brand image, sales promotion and after-sales service have a significant effect on the purchase decision of Samsung smartphones at the Discovery Ponsel Sidoarjo Store because of the significance of <0.005.
Lifestyle, Brand Image, Product Attributes and How They Affect on Purchasing Decisions Ego Dermawan; R. Agus Baktiono; Muchamad Arif
IJESEMS : International Journal of Engineering Science Educatioon and Management System Vol 4 No 2 (2021): September 2021
Publisher : LPPM NAROTAMA UNIVERSITY, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/ijieeb.v4i2.1631

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This study aims to determine the effect of lifestyle, brand image, and product attributes on purchasing decisions on Samsung Smartphone products in East Surabaya. The sample was 97 respondents. The instrument was questionnaire. It used the IBM SPSS 25 software to analyzed data. TBased on the results of the regression analysis, the equation was Y=3,314+0.389X1+0.026X2+0.137X3+e. Then, the result of the test showed that the data is valid and reliable. It was also no multicollinearity, heteroscedasticity, and normally distributed. The T-test showed that the Lifestyle (X1) had a t-count value of 2.875 and significant 0.005. whereas product attributes (X3) which had a t-count value of 2.677 with significance 0.009, which meant that the X1 and X2 variables affected purchasing decisions, while the Brand Image (X2) variable had no effect on Purchase Decisions because it had t value of 0.368 with a significance of 0.713. The results of F test, showed that the X1, X2, and X3 variables had a simultaneous effect on purchasing decisions with the F count result of 35,439 with significance of 0.000. Then, the results of the determination test was 51.8%.
PRICE RELATIONSHIP ANALYSIS, PROMOTION AND SERVICE QUALITY TO IMPROVE CUSTOMER LOYALTY IN CLOTING HARDWARE AT TUNJUNGAN PLAZA SURABAYA Arif Hidayat Albar; Agus Baktiono
Jurnal Ekonomi Vol 19 No 1 (2018): December 2018
Publisher : NAROTAMA UNIVERSITY, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/je.v19i1.56

Abstract

The existence of this research is in the background of the instability of the sales volume of the Hardware clothing company in Tunjungan Plaza Surabaya, from the data generated in the last year of 2015 the Hardware clothing company experienced ups and downs in its sales, this has a direct impact on company revenue, with the company's instability. it is feared that it will make the company's performance decline and sustainable unstable. This study aims to determine the level of the relationship between promotional variables, price, service to increase customer loyalty, researchers need to distribute a questionnaire as many as 123 respondents according to the number of members on Hardware clothing. To determine the level of validity of the results of the respondents' answers, the researcher conducted a validity and reliability test. while the data used interval data. The data analysis used Person Product Moment / Pearson Correlation. From the test results and analysis regarding the relationship between promotion, price, and service in increasing customer loyalty, it can be concluded that the three variables have a significant relationship. Of the three variables, the price variable which has a moderate relationship value (0.405) is compared to the promotion (0.256) and service (311) variables which have a low value. From the promotional variables, prices, and services in this study, it can be used as a reference for what variables that are considered low can be increased.
ANALYSIS OF PRODUCT ATTRIBUTES AND BRAND IMAGE RELATIONSHIP TO CONSUMER BUYING INTEREST (STUDY AT UD. VOLKL INDONESIA) IN SURABAYA Agus Baktiono; Budi Juliansyah
Jurnal Ekonomi Vol 19 No 2 (2019): June 2019
Publisher : NAROTAMA UNIVERSITY, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29138/je.v19i2.60

Abstract

UD Volkl Indonesia is a sports equipment selling company that has a good target market for Indonesia .UD. This VOLKL is on the HR road. Muhammad, Ruko Baverly SURABAYA. UD. Volkl was founded for consumer demand from all over Indonesia as well as to expand the volkl brand tennis racket market. UD. Volkl in its production activities is more oriented towards providing sports equipment, especially racquets for the Indonesian market. Where the volkl company produces racket to support tennis athletes in the world, during the decade the volkl company has experienced fluctuations in sales up and down. However, volkl in its way expanded well and became the best in the national market. Therefore UD.Volkl Indonesia must think hard to achieve the output of its marketing program, purchase actions, and create loyal customers. Based on the tennis racket brand circulating in Indonesia, there are many kinds of products. The research objective was to determine the analysis of the relationship between product attributes and brand image on consumer buying interest (study at UD. VOLKL in Hr. Muhammad). This type of research is quantitative. The population of this study were all athletes and registered consumers with a total sample size of 97 respondents who bought the Volkl brand tennis racket at UD. Volkl Indonesia at HR. Muhammad Surabaya. The sampling technique in this study was purposive sampling. The data collection technique in this study was carried out by distributing questionnaires. The data analysis technique used is the Pearson product moment correlation. The results of the conclusions obtained in this study show that the product attribute variable (X1) has a strong relationship with the consumer purchase interest variable (Y) and the brand image variable (X2) has a strong relationship with the consumer purchase interest variable (Y).