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BAGAIMANAKAH KONFLIK PERAN DAN BEBAN KERJA MEMPENGARUHI KINERJA KARYAWAN DENGAN BURNOUT SEBAGAI VARIABEL INTERVENING Nadya Nandavati Syamsu; Mochamad Soelton; Andesna Nanda; Ratyuhono Linggarnusantra Putra; Putri Pebriani
Jurnal Ilmiah Manajemen dan Bisnis Vol 5, No 1 (2019): Jurnal Ilmiah Manajemen dan Bisnis
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jimb.v5i1.5621

Penelitian ini bertujuan untuk menguji dan menganalisis pengaruh konflik peran dan beban kerja terhadap kinerja karyawan dengan burnout sebagai variabel intervening untuk karyawan PT. EDI Indonesia. Metode yang digunakan dalam penelitian ini adalah metode deskriptif. Objek penelitian ini adalah 80 karyawan PT. EDI Indonesia. SEM-PLS adalah alat yang digunakan untuk menganalisis data statistik dalam penelitian ini. Hasil penelitian menunjukkan konflik peran yang memiliki efek positif dan signifikan terhadap kelelahan. Beban kerja yang berpengaruh positif dan signifikan terhadap burnout. Konflik peran yang berpengaruh negatif dan signifikan terhadap kinerja karyawan. Beban kerja yang berpengaruh negatif dan signifikan terhadap kinerja karyawan. Burnout yang berpengaruh negatif dan signifikan terhadap kinerja karyawan.

Kompetisi Dosen Dalam Pemberian Literasi Asuransi Tingkat Nasional Sidik, Syahrial; Widhisiadji, Bayu; Nanda, Andesna; Situmorang, Mayrista
Community Engagement and Emergence Journal (CEEJ) Vol. 5 No. 2 (2024): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v5i2.5166

Rendahnya literasi asuransi di Indonesia, dengan hanya 31,72% penduduk yang memahami dasar-dasar asuransi (OJK, 2022), mengakibatkan penetrasi asuransi yang rendah dan kerentanan finansial masyarakat. Kompetisi literasi asuransi bagi dosen diadakan untuk meningkatkan pemahaman masyarakat. Dosen membuat dan menyampaikan materi asuransi secara daring, merekam prosesnya, dan mengunggahnya di YouTube. Kompetisi diikuti oleh 21 dosen dari 17 perguruan tinggi. Penilaian dilakukan berdasarkan orisinalitas, kemampuan komunikasi, dan respons publik di YouTube. Kompetisi ini meningkatkan partisipasi dosen dan literasi asuransi Masyarakat. Kompetisi dosen efektif dalam meningkatkan literasi asuransi dan dapat direplikasi di wilayah lain. Program ini diharapkan menjadi kegiatan tahunan dengan cakupan lebih luas, meningkatkan kesadaran asuransi di Indonesia.

ANALISIS TRANSFORMASI DIGITAL UNTUK MENINGKATKAN DAYA SAING PERUSAHAAN ASURANSI JIWA Nanda, Andesna; Napitupulu, Reimond; Wulandari, Vika
JURNAL LENTERA BISNIS Vol. 15 No. 1 (2026): JURNAL LENTERA BISNIS, JANUARI 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i1.2170

This study aims to analyze the role of digital transformation in enhancing the competitiveness of life insurance companies. Digital transformation has become a critical strategy in responding to changing customer behavior, increasing industry competition, and rapid technological advancements. The research employs a systematic literature review method by examining relevant academic articles and industry reports on digital transformation and life insurance. The findings indicate that the adoption of digital technologies, such as process automation, data analytics, and digital service platforms, contributes to improved operational efficiency, service quality, and customer experience. However, the success of digital transformation largely depends on human resource readiness and strong managerial support.

ANALISIS TRANSFORMASI DIGITAL UNTUK MENINGKATKAN DAYA SAING PERUSAHAAN ASURANSI JIWA Nanda, Andesna; Napitupulu, Reimond; Wulandari, Vika
JURNAL LENTERA BISNIS Vol. 15 No. 1 (2026): JURNAL LENTERA BISNIS, JANUARI 2026
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v15i1.2170

This study aims to analyze the role of digital transformation in enhancing the competitiveness of life insurance companies. Digital transformation has become a critical strategy in responding to changing customer behavior, increasing industry competition, and rapid technological advancements. The research employs a systematic literature review method by examining relevant academic articles and industry reports on digital transformation and life insurance. The findings indicate that the adoption of digital technologies, such as process automation, data analytics, and digital service platforms, contributes to improved operational efficiency, service quality, and customer experience. However, the success of digital transformation largely depends on human resource readiness and strong managerial support.

PENGEMBANGAN SISTEM UNDERWRITING CERDAS BERBASIS ARTIFICIAL INTELLIGENCE UNTUK MENINGKATKAN AKURASI PENILAIAN RISIKO TERTANGGUNG Andesna Nanda; Reimond Napitupulu
Journal of Economic, Bussines and Accounting (COSTING) Vol. 9 No. 3 (2026): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/749g1c61

Penelitian ini bertujuan mengembangkan sistem underwriting cerdas berbasis Artificial Intelligence (AI) untuk meningkatkan akurasi penilaian risiko tertanggung pada industri perasuransian. Metode yang digunakan adalah penelitian terapan dengan pendekatan pengembangan sistem yang meliputi analisis kebutuhan, perancangan model, implementasi algoritma machine learning, serta pengujian kinerja sistem menggunakan data historis calon tertanggung. Sistem dirancang untuk mengolah berbagai variabel risiko guna menghasilkan skor risiko secara otomatis dan objektif. Evaluasi dilakukan dengan membandingkan hasil penilaian sistem AI dengan metode underwriting konvensional. Hasil yang diharapkan menunjukkan peningkatan akurasi klasifikasi risiko, percepatan proses underwriting, serta pengurangan subjektivitas dalam pengambilan keputusan. Penelitian ini diharapkan dapat mendukung transformasi digital industri asuransi melalui penerapan teknologi AI yang lebih efektif dan efisien.

Kompetisi Dosen Dalam Pemberian Literasi Asuransi Tingkat Nasional Syahrial Sidik; Bayu Widhisiadji; Andesna Nanda; Mayrista Situmorang
Community Engagement and Emergence Journal (CEEJ) Vol. 5 No. 2 (2024): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v5i2.5166

Rendahnya literasi asuransi di Indonesia, dengan hanya 31,72% penduduk yang memahami dasar-dasar asuransi (OJK, 2022), mengakibatkan penetrasi asuransi yang rendah dan kerentanan finansial masyarakat. Kompetisi literasi asuransi bagi dosen diadakan untuk meningkatkan pemahaman masyarakat. Dosen membuat dan menyampaikan materi asuransi secara daring, merekam prosesnya, dan mengunggahnya di YouTube. Kompetisi diikuti oleh 21 dosen dari 17 perguruan tinggi. Penilaian dilakukan berdasarkan orisinalitas, kemampuan komunikasi, dan respons publik di YouTube. Kompetisi ini meningkatkan partisipasi dosen dan literasi asuransi Masyarakat. Kompetisi dosen efektif dalam meningkatkan literasi asuransi dan dapat direplikasi di wilayah lain. Program ini diharapkan menjadi kegiatan tahunan dengan cakupan lebih luas, meningkatkan kesadaran asuransi di Indonesia.

Insurance and Actuarial Olympiad in Timor-Leste: An Effort to Enhance Risk Literacy in Support of Sustainable Development Antonius Anton Lie; Andesna Nanda; Jacinto de Oliveira Junior; May Rista Situmorang; Tasrifin Tahara
Jurnal Ilmiah Pendidikan Lingkungan dan Pembangunan Vol 27 No 02 (2026): PLPB: Jurnal Pendidikan Lingkungan dan Pembangunan Berkelanjutan, Volume 27 Nom
Publisher : Program Studi Pendidikan Kependudukan dan Lingkungan Hidup

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/plpb.v27i02.71936

This study aimed to analyze the implementation of the Insurance and Actuarial Olympiad in Timor-Leste as a non-formal educational initiative to enhance risk literacy and support sustainable development. It employed a descriptive case study design with a non-experimental quantitative approach and secondary data analysis. The data comprised all 105 registration records from the 2025 Timor-Leste Insurance and Actuarial Olympiad. Descriptive analysis was conducted based on participants’ school origins, geographical distribution, and selected competition fields. The results showed that 96 registrants (91.4%) were from Timor-Leste, while nine (8.6%) were from Indonesia. Most registrants were concentrated in Baucau, with 48 participants (45.7%), and Dili, with 27 participants (25.7%). The Insurance category was selected by 62 participants (59.0%), whereas 43 participants (41.0%) selected the Actuarial category. These findings indicate the program’s geographical reach and participants’ initial interest but do not demonstrate an improvement in risk literacy. The Olympiad could be developed into a continuous learning program through preparatory materials, case-based questions, feedback, and pre- and post-event evaluations using validated bilingual instruments.

Peran Asuransi Hijau Dalam Mendukung Ketahanan Keuangan dan Kelestarian Lingkungan Antony Japari; Andesna Nanda; Sitti Rakhman; May Rista Situmorang
IJEEM - Indonesian Journal of Environmental Education and Management Vol. 11 No. 2 (2026): Vol. 11 No. 2 (2026): IJEEM: Indonesian Journal of Environmental Education and
Publisher : Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/ijeem.v11i2.72079

Abstract Background: Reinsurance is essential for risk exposure sharing, capital protection, and maintaining the ability of insurance companies to fulfill their obligations when facing large claims. Strengthening retention capacity and financial resilience is also relevant to insurance sustainability because continuous risk protection contributes to economic and social resilience. Objective: This study aims to analyze the role of reinsurance in improving retention capacity and financial resilience and to formulate its implications for insurance company sustainability through a case study of PT Reasuransi. Methods: This study employed a descriptive qualitative case study design. Data were collected through semi-structured interviews with 10 purposively selected informants, three months of limited participant observation, and company documents and financial data from 2021–2024. Data analysis was conducted through data reduction, initial coding, thematic categorization, matrix presentation, and conclusion verification. Data validity was strengthened through triangulation of interviews, observations, and documents, while analytical consistency was maintained through coding procedures and thematic matrices. Numerical data were analyzed descriptively without causal testing. Results: A total of 80% of informants considered reinsurance to play an important role in financial stability, while 20% emphasized the role of excess of loss protection. The client retention ratio increased from 33.0% in 2021 to 42.0% in 2024, representing a 9.0 percentage-point increase. During the same period, the Risk-Based Capital (RBC) ratio increased from 125.4% to 132.8%, liquidity increased from 115.3% to 119.4%, and equity increased from IDR 2,200 billion to IDR 2,525 billion. Thematic analysis identified risk diversification, risk transfer, capital relief, portfolio stability, regulation, and reinsurer partnerships as key themes. Conclusion: Reinsurance functions as a mechanism for strengthening capacity and providing financial buffers; however, the case study evidence does not establish a causal relationship. Therefore, retention policies should integrate capital adequacy, claims experience, risk tolerance limits, and sustainability risks to ensure the long-term availability of insurance protection. Keywords: reinsurance; retention capacity; financial resilience; sustainability; insurance company.

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