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All Journal Jurnal Manajemen dan Bisnis INTERACTION: Jurnal Pendidikan Bahasa
Hatidah Hatidah
Politeknik Prasetiya Mandiri
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Other

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Changing Principal Leadership in the Age of Digitalization David Budi Irawan; Fitria Marisya; Hatidah Hatidah; Muhammad Bambang Purwanto
INTERACTION: Jurnal Pendidikan Bahasa Vol. 11 No. 1 (2024): INTERACTION: Jurnal Pendidikan Bahasa
Publisher : Program Studi Pendidikan Bahasa Inggris, Universitas Pendidikan Muhammadiyah Sorong

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36232/interactionjournal.v11i1.2270

Abstract

The purpose of this research is to investigate how student learning results, teacher professional development, and the efficacy of school administration are affected by the shift in leadership in the digital age in technology-driven management of education governance. A qualitative research approach was used in the study's design, and semi-structured interviews with teachers, students, and school administrators were used to collect data. Triangulation method was used in the research to analyse school policy documents and practices pertaining to technology integration. At SD Muhammadiyah 14 Palembang, the results demonstrated a considerable improvement in students' academic performance through technology-based education management. Personalized learning materials are made available to students through the use of educational software and online resources, which also improves academic performance. Furthermore, the use of digital platforms for feedback and evaluation has made it easier for teachers to monitor students' progress in real time and effectively, enabling them to offer focused interventions. The present study underscores the noteworthy influence of technology-driven education governance on the academic achievements of students, the professional growth of educators, and the efficiency of school administration at SD Muhammadiyah 14 Palembang. The study points up a number of integration-related difficulties that school administrators must carefully analyse and handle. The study's recommendations are intended to address these issues and enhance the efficacy of SD Muhammadiyah 14 Palembang's technology-based education management in the digital age.
Analisis Efektivitas Program Pengembangan SDM dan Dampaknya terhadap Kualitas Pelayanan Publik di Era Transformasi Digital Ahmad Yani Kosali; Agung Indriansyah; Sherly Malini; Hatidah Hatidah; M Bambang Purwanto
MANABIS: Jurnal Manajemen dan Bisnis Vol. 5 No. 2 (2026): Juni 2026
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/manabis.v5i2.7662

Abstract

The rapid advancement of digital transformation demands that service organizations continuously strengthen their human resource capacity as the cornerstone of competitive service quality. This study analyzes the effectiveness of human resource (HR) development programs and their impact on public service quality at PT Writelab Indonesia, a multi-division service company operating in book printing, clothing/uniform distribution, and non-formal education training. Using a quantitative, descriptive-analytical approach and a survey method, all 20 employees of PT Writelab Indonesia served as respondents via a total sampling technique. Data were collected using a Likert-scale questionnaire that had been tested for validity and reliability, and analyzed using simple linear regression, t-tests, and the coefficient of determination. Results indicate that the effectiveness of HR development programs was rated Good (mean = 3.56), with training material relevance scoring highest and post-training evaluation scoring lowest. Public service quality was also rated Good (mean = 3.74), with tangibles scoring highest and empathy requiring the most improvement. Hypothesis testing confirmed a positive and significant influence between the two variables, with a t-value of 7.315 > t-table (2.101) and a significance value of 0.000 < 0.05. The R² value of 0.707 indicates that 70.7% of the variation in public service quality is explained by HR development program effectiveness. This study recommends strengthening post-training evaluation systems and integrating digital technology into corporate HR management practices.
Co-Authors Agung Indriansyah Ahmad Yani Kosali Fitria Marisya Irawan, David Budi M Bambang Purwanto Muhammad Bambang Purwanto Sherly Malini