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KOMPETENSI PUSTAKAWAN DALAM LAYANAN REFERENSI VIRTUAL : MENYOAL PERAN PUSTAKAWAN SEBAGAI ”KNOWLEDGE WORKER” Winoto, Yunus; Septian, Falih Ijlal
Info Bibliotheca: Jurnal Perpustakaan dan Ilmu Informasi Vol. 6 No. 2 (2025): Info Bibliotheca: Jurnal Perpustakaan dan Ilmu Informasi
Publisher : Program Studi Perpustakaan dan Ilmu Informasi, Fakultas Bahasa dan Seni, Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/ib.v6i2.581

Abstract

The emergence of virtual reference services in library institutions is inseparable from the developments in information technology that have occurred in society over the last few decades. The purpose of this study is to determine librarian competencies in providing virtual reference services. Virtual reference service itself is defined as a service that utilizes information technology and various social media platforms to fulfill users' information needs, allowing them to seek information sources without having to physically visit the library. Based on the results of the study, it was revealed that librarians must possess two main competencies: 1) professional competence, such as knowledge and skills in using information technology, utilizing information sources, and accessing resources to serve users; and 2) personal competence, which relates to communication skills, attitudes, and insights possessed by reference librarians. To achieve an optimal virtual reference service, these two competencies must be an integral part of reference librarians.
Disaster Education and Social Media Use Influence Disaster Preparedness in Coastal Communities Falih Ijlal Septian; Edwin Rizal; Ute Lies Siti Khadijah; Rully Khairul Anwar
Khazanah Sosial Vol. 6 No. 3 (2024): Khazanah Sosial
Publisher : UIN Sunan Gunung Djati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/ks.v6i3.37816

Abstract

This study aims to examine the impact of disaster education and social media usage on disaster preparedness in coastal communities, focusing on Masawah Village in the Cimerak District, Pangandaran Regency. The research was conducted using a quantitative survey method with data collected from a sample of 100 respondents selected through probability sampling with a cluster sampling approach. Data were analysed using Partial Least Squares (PLS) with SmartPLS 3.0 software. The findings reveal that both disaster education and social media usage significantly influence individual intentions and actual disaster preparedness. Additionally, the mediating role of intention is identified, highlighting its importance in linking disaster education and social media usage to preparedness. These results suggest that disaster education should incorporate practical training and community participation, while social media campaigns should leverage popular platforms like WhatsApp and TikTok to engage wider audiences effectively. This study contributes to the literature by integrating the Theory of Planned Behavior (TPB) to explore the mediating effects of intention in disaster preparedness. It offers practical implications for policymakers and disaster management organisations to enhance community readiness. The originality of this research lies in its focus on a coastal community and its use of TPB as a theoretical framework, addressing gaps in previous studies that have not thoroughly investigated the role of social media in disaster preparedness.