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ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH BANK BRI UNIT SIPISPIS Setiawan, Ben; Panjaitan, Hadi
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 4 No 2 (2020): Edisi Mei - Agustus 2020
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v4i2.2930

Abstract

Bank Rakyat Indonesia unit Sipisis merupakan salah satu bank yang beroperasi diantara sekian banyak bank yang ada di daerah Sipispis. Tingkat persaingan yang semakin tinggi antar bank (local competition) untuk merebut nasabah di wilayah Sipispis terjadi dengan bank-bank lain yang semakin banyak bermunculan untuk memperebutkan pasar/ nasabah. Penelitian ini dilakukan untuk mengetahui seberapa besar pengaruh kualitas pelayanan terhadap kepuasan nasabah bank BRI unit Sipispis. Penelitian ini menggunakan tipe penelitian deskriptif dengan pendekatan kuantitatif. Metode penelitian yang digunakan penulis menggunakan kuesioner dengan sampel 70 orang dimana respondennya adalah nasabah Bank Rakyat Indonesia unit Sipispis. Berdasarkan Uji-t (Uji Signifikan Parsial), karakteristik kualitas pelayanan berpengaruh positif dan signifikan terhadap kepuasan nasabah Bank BRI unit Sipsipis. Mayoritas responden sudah puas dengan pelayanan yang diberikan oleh Bank BRI Unit Sipispis melalui jawaban yang mereka berikan pada kuesioner yang sudah dibagikan.
PENGARUH PENILAIAN PRESTASI KERJA KARYAWAN TERHADAP PROMOSI JABATAN PADA PDAM TIRTAULI PEMATANGSIANTAR Panjaitan, Hadi; Saragih, Jopinus
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 4 No 2 (2020): Edisi Mei - Agustus 2020
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v4i2.2932

Abstract

Tujuan penelitian ini untuk mengetahui pengaruh penilaian prestasi kerja karyawan, promosi jabatan di PDAM Tirtauli Pematangsiantar Adapun masalah yang sering terjadi di dalam perusahaan ini adalah adanya sistem promosi jabatan berdasarkan hubungan kekeluargaan atau hubungan dekat, sehingga dapat di numuskan ke dalam submasalah yaitu apakah penilaian prestasi kerja karyawan berpengaruh signifikan positif terhadap promosi jabatan Jenis penelitian ini tergolong kuantitatif dengan pendekatan penelitian yang digunakan adalah asosiatif Adapun sember data penelitian ini adalah seluruh karyawan PDAM Tirtauli Pematangsiantar Dengan jumlah sampel 84 responden. Selanjutnya, metode pengumpulan data yang digunakan adalah kuesioner dan observasi Lalu, teknik pengolahan data yaitu uji validitas dan realibilitas, dan teknik analisis data, yaitu regresi sederhana dan uji hipotesis Hasil penelitian. Dari hasil uji t didapat nilai 15,618 > tube 1663 dengan probabilitas 0 000 Karena nilai probabilitas jauh lebih kecil dari 0.05, maka variabel penilaian prestasi kerja, secara parsial berpengaruh signifikan positif terhadap promosi jabatan di PDAM Tirtauli Pematangsiantar Saran dari peneliti ialah agar kirannya pihak perusahaan lebih meningkatkan lagi penilaian prestasi kerja dan dan menginformasikan maksud dan tujuannya kepada karyawan, Implikasi dari penelitian ini yaitu dengan menggunakan metode penilaian 360 derajat yaitu penialaian secara umpan balik akan lebih mempermudah atasan untuk mempromosikan karyawan dan lebih mudah mengetahui kemampuan-kemampuan setiap karyawannya.
BUILDING A HEALTHY INTERNET WITH MIKROTIK K Tarigan, Adrian; Dingel, Jonathan; Florenta Butar-Butar, Diana; Panjaitan, Hadi
International Conference on Health Science, Green Economics, Educational Review and Technology Vol. 1 (2019): International Conference on Health Science, Green Economics, Educational Review and T
Publisher : Universitas Efarina

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (240.877 KB) | DOI: 10.54443/ihert.v1i1.8

Abstract

The development of the digital world and technology plays an active role in everyday human life and activities. The use of the digital world and technology provides a lot of information so that it can be accessed easily so that it is not uncommon for the use of technology to be used for things that are not good, such as accessing sites that contain negative content. Not everyone knows how to filter sites that contain negative content, so we need a system that can filter sites that contain negative content. This study aims to build a system that can filter sites on the internet so that healthy internet use can be implemented. Sites are filtered using a web proxy proxy. Data collection was carried out using the literature study method, system design, topology design, and filter application. Testing of blocked sites using a browser. The results of this study web proxies can block sites such as URLs, websites, keywords, and the download process of a file. Web proxies cannot block some sites with certain domains. Filtering with a web proxy takes quite a long time because of the many configurations needed.
EVALUATION OF DISTRIBUTION PIPELINE NETWORK USING EPANET 2.0 PROGRAM IN KARANGSARI PERMAI HOUSING, SIANTAR MARTOBA DISTRICT PEMATANGSIANTAR CITY Panjaitan, Hadi; Dingel, Jonathan; K Tarigan, Adrian; Setiawan, Ben; Florenta Butar-Butar, Diana
International Conference on Health Science, Green Economics, Educational Review and Technology Vol. 2 (2020): International Conference on Health Science, Green Economics, Educational Review and T
Publisher : Universitas Efarina

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (697.616 KB) | DOI: 10.54443/ihert.v2i.31

Abstract

Clean water is a basic need for humans, so it is only natural that the clean water sector is given priority in handling and fulfilling it. PDAM as a regional clean water management company should be able to meet this need. With the existing treatment system and piping network system, PDAM is expected to be able to meet the clean water needs of the people in Pematangsiantar City. The purpose of this study was to find out whether it is necessary to increase water production to meet the current clean water needs of PDAM Tirtauli customers, to simulate clean water distribution pipelines in Pematangsiantar City using the EPANET 2.0 program, and to compare the simulation results of clean water distribution pipelines using the program. EPANET 2. 0 with the results of the distribution pipe network system planning for the current existing conditions. Based on the simulation results, the pressure value for the peak hours of water use is 0.2 kg/cm (2 m) for the lowest pressure, while the highest pressure is 2.19 kg/cm (21 m). In addition, a comparison of the pressure value from the simulation results was also carried out with the results of field measurements at Karangsari Permai Housing Complex. From this comparison, the pressure value obtained from the simulation results was 0.2 kg/cm (2 m), while the pressure value for field measurements carried out by the NRW PDAM Tirtauli team in this housing was 0.14 Kg/cm (1.4 m). The difference in pressure values was caused by the age factor. pipes, water leaks, and limited research data. Based on the simulation results, the pressure value for the peak hours of water use is 0.2 kg/cm (2 m) for the lowest pressure, while the highest pressure is 2.19 kg/cm (21 m). In addition, a comparison of the pressure value from the simulation results was also carried out with the results of field measurements at Karangsari Permai Housing Complex. From this comparison, the pressure value obtained from the simulation results was 0.2 kg/cm (2 m), while the pressure value for field measurements carried out by the NRW PDAM Tirtauli team in this housing was 0.14 Kg/cm (1.4 m). The difference in pressure values was caused by the age factor. pipes, water leaks, and limited research data. Based on the simulation results, the pressure value for the peak hours of water use is 0.2 kg/cm (2 m) for the lowest pressure, while the highest pressure is 2.19 kg/cm (21 m). In addition, a comparison of the pressure value from the simulation results was also carried out with the results of field measurements at Karangsari Permai Housing Complex. From this comparison, the pressure value obtained from the simulation results was 0.2 kg/cm (2 m), while the pressure value for field measurements carried out by the NRW PDAM Tirtauli team in this housing was 0.14 Kg/cm (1.4 m). The difference in pressure values was caused by the age factor. pipes, water leaks, and limited research data. In addition, a comparison of the pressure value from the simulation results was also carried out with the results of field measurements at Karangsari Permai Housing Complex. From this comparison, the pressure value obtained from the simulation results was 0.2 kg/cm (2 m), while the pressure value for field measurements carried out by the NRW PDAM Tirtauli team in this housing was 0.14 Kg/cm (1.4 m). The difference in pressure values was caused by the age factor. pipes, water leaks, and limited research data. In addition, a comparison of the pressure value from the simulation results was also carried out with the results of field measurements at Karangsari Permai Housing Complex. From this comparison, the pressure value obtained from the simulation results was 0.2 kg/cm (2 m), while the pressure value for field measurements carried out by the NRW PDAM Tirtauli team in this housing was 0.14 Kg/cm (1.4 m). The difference in pressure values was caused by the age factor. pipes, water leaks, and limited research data.
THE INFLUENCE OF MOTIVATION ON WORK PRODUCTIVITY OF EMPLOYEES IN THE SUB-DISTRICT RAYA OFFICE SIMALUNGUN DISTRICT Panjaitan, Hadi; G. Maffett, Mark; Saragih, Jopinus; Mayanta Tarigan, Hendri; Setiawan, Ben
International Conference on Health Science, Green Economics, Educational Review and Technology Vol. 2 (2020): International Conference on Health Science, Green Economics, Educational Review and T
Publisher : Universitas Efarina

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (249.706 KB) | DOI: 10.54443/ihert.v2i.75

Abstract

Qthe aim of this research isto find out how much influence motivation has on employee work productivity at the Subdistrict Office of Raya District, Simalungun Regency. This research used quantitative research with 19 sub-district employees as respondents.Data analysis used is multiple simple regression method with the F test and t test as a hypothesis test. QThe sampling technique in this study uses a saturated sampling technique, also known as a census.PIn this study, data analysis techniques used a simple regression analysis method.HThe results of the study indicate that work motivation and productivity simultaneously have a positive and significant effect on the performance of employees of the Sub-District Head Office, Raya District, Simalungun Regency, amounting to 0.819.This study also found that the influence exerted by work motivation and work productivity is very large.
THE EFFECT OF SERVICE QUALITY AND PRICE AND FACILITIES ON PATIENT SATISFACTION IN HOSPITAL HARAPAN PEMATANGSIANTAR Panjaitan, Hadi; Dangel, Jonathan; Saragih, Jopinus; Mayanta Tarigar, Hendri; K Tarigan, Adrian
International Conference on Health Science, Green Economics, Educational Review and Technology Vol. 3 (2021): International Conference on Health Science, Green Economics, Educational Review and T
Publisher : Universitas Efarina

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (204.871 KB) | DOI: 10.54443/ihert.v3i.97

Abstract

The research design used in writing this thesis is library research. The population of this study were all patients at Harapan Pematangsiantar Hospital. The sample of this study were outpatients at Harapan Pematangsiantar Hospital. The data collection technique in this study was the documentation method, namely data collection by recording data related to the problem to be studied by searching data in the form of books, electronic media, and so on. The data analysis used by the author is qualitative. Respondents with male and female gender were 5 people (50.0) and respondents with ages 35-39 years were 4 people (40.0). While the majority of private employees work as many as 8 people (80.0). While the length of stay for less than three days there were 6 people (60.0). So it can be concluded that inpatients at Harapan Pematangsiantar Hospital in this study the number of males is balanced with females, more are aged 3-39 years, work as private employees and length of stay is less than three days. In this study the authors asked 10 inpatients directly for their responses regarding the quality of inpatient service at Harapan Pematangsiantar Hospital which was very good according to their responses on the questionnaire sheet provided by the author. Respondents' responses as inpatients regarding the price of treatment at the Harapan Hospital were quite satisfactory because they were in accordance with the services provided. Respondents' responses as inpatients regarding satisfaction in the facilities provided by Harapan Hospital were quite satisfactory for patients because they were provided properly for the comfort of the patients.
THE EFFECT OF COMPENSATION ON EMPLOYEE PERFORMANCE ON TUAN RONDAHAIM HOSPITAL PAMATANG RAYA Panjaitan, Hadi; Zhou, Weihuan; Saragih, Jopinus; Florenta Butar-Butar, Diana; Setiawan, Ben
International Conference on Health Science, Green Economics, Educational Review and Technology Vol. 3 (2021): International Conference on Health Science, Green Economics, Educational Review and T
Publisher : Universitas Efarina

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (187.494 KB) | DOI: 10.54443/ihert.v3i.123

Abstract

In this study there are two variables are variables X (Discipline) and Y (Performance). This study aims to examine and analyze the influence of compensation for employee work at Tuan Rondahaim Hospital Pamatang Raya. Based on the incidental sample method, the total sample in this study was 62 respondents. In this study using primary data obtained from the distribution of questionnaires. The number of questionnaires distributed as many as 62 copies and which can be returned and processed as many as 62 copies. The method of analysis used in this study is simple linear regression analysis and hypothesis testing (t-test). Amount of t-counts (8.382) > of the amounth of t-tables (1.99897) then Ha accepted. Based on these results it can be concluded that the compensation has a positive and significant effect on employees'
FORECAST OF ELECTRICITY DEMAND FOR THE NEXT 5 YEARS IN THE NATIONAL STRATEGIC AREA OF LAKE TOBA IN THE FRAMEWORK OF SUPPORTING NATIONAL TOURISM IN SIMALUNGUN DISTRICT (CASE STUDY OF PARAPAT CITY) Setiawan, Ben; Wooton, Ian; Florenta Butar-Butar, Diana; Panjaitan, Hadi; Saragih, Jopinus
International Conference on Health Science, Green Economics, Educational Review and Technology Vol. 4 (2022): International Conference on Health Science, Green Economics, Educational Review and T
Publisher : Universitas Efarina

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (576.926 KB) | DOI: 10.54443/ihert.v4i.130

Abstract

The availability of electric power is an obligation at this time, because the economic and social activities of the people of a region continue to increase. Simalungun Regency is an area in the middle of the island of Sumatra. Simalungun Regency's electricity is currently quite good. On the other hand, the island of Simalungun Regency has a lot of potential from various sectors, especially tourism, especially the Lake Toba area. Both of these require business developers and the government to maintain the continuity of the supply of electrical energy. Problems regarding electricity will arise if there is an imbalance between the electrical energy produced and what is requested by the customer. In order for this problem to be overcome, a strategy is needed, namely forecasting the demand for electrical energy within a certain period of time so that the distribution of electrical energy becomes efficient. Based on data from PT PLN (Persero) for the North Sumatra Region, Parapat City Area, Simalungun Regency, total electricity consumption in 2017 has reached 22,311,374 kWh. By using the econometric method that takes into account the influence of the Gross Regional Domestic Product (GRDP), capable capacity, electrification ratio, it can be known the amount of electricity consumption in the coming year. Based on the results of the calculation of the electricity load forecasting in 2022, the total consumption of electrical energy has reached 46,149,759.6069 KWh which is an increase of around 106.84% from 2017 which comes from four types of customers, namely households, commercial, public and industrial. Based on data from PT PLN (Persero) for the North Sumatra Region, Parapat City Area, Simalungun Regency, total electricity consumption in 2017 has reached 22,311,374 kWh. By using the econometric method that takes into account the influence of the Gross Regional Domestic Product (GRDP), capable capacity, electrification ratio, it can be known the amount of electricity consumption in the coming year. Based on the results of the calculation of the electricity load forecasting in 2022, the total consumption of electrical energy has reached 46,149,759.6069 KWh which is an increase of around 106.84% from 2017 which comes from four types of customers, namely households, commercial, public and industrial. Based on data from PT PLN (Persero) for the North Sumatra Region, Parapat City Area, Simalungun Regency, total electricity consumption in 2017 has reached 22,311,374 kWh. By using the econometric method that takes into account the influence of the Gross Regional Domestic Product (GRDP), capable capacity, electrification ratio, it can be known the amount of electricity consumption in the coming year. Based on the results of the calculation of the electricity load forecasting in 2022, the total consumption of electrical energy has reached 46,149,759.6069 KWh which is an increase of around 106.84% from 2017 which comes from four types of customers, namely households, commercial, public and industrial. By using the econometric method that takes into account the influence of the Gross Regional Domestic Product (GRDP), capable capacity, electrification ratio, it can be known the amount of electricity consumption in the coming year. Based on the results of the calculation of the electricity load forecasting in 2022, the total consumption of electrical energy has reached 46,149,759.6069 KWh which is an increase of around 106.84% from 2017 which comes from four types of customers, namely households, commercial, public and industrial. By using the econometric method that takes into account the influence of the Gross Regional Domestic Product (GRDP), capable capacity, electrification ratio, it can be known the amount of electricity consumption in the coming year. Based on the results of the calculation of the electricity load forecasting in 2022, the total consumption of electrical energy has reached 46,149,759.6069 KWh which is an increase of around 106.84% from 2017 which comes from four types of customers, namely households, commercial, public and industrial.
GENERATOR SET MAINTENANCE ANALYSIS IN SIMALUNGUN CITY HOTEL Saragih, Jopinus; Cui, Zhenyu; Florenta Butar-Butar, Diana; Panjaitan, Hadi
International Conference on Health Science, Green Economics, Educational Review and Technology Vol. 4 (2022): International Conference on Health Science, Green Economics, Educational Review and T
Publisher : Universitas Efarina

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (492.329 KB) | DOI: 10.54443/ihert.v4i.134

Abstract

The need for electrical energy at Simalungun City Hotel is very high, especially to support all hospitality activities and activities. Therefore, if the electricity goes out, all activities at Simalungun City Hotel will be disrupted. For this reason, it is necessary to have other energy reserves that can replace electricity from PLN when there is a blackout. This energy reserve is obtained from the Generator Set installed at Simalungun City Hotel. In use, the Generator Set (Genset) needs to be maintained and cared for regularly to minimize damage, extend service life and so on. From the results of the research conducted, it was found that the generator set maintenance procedures at Simalungun City Hotel had been properly stated in the Genset maintenance SOP at Simalungun City Hotel. In addition, the level of generator fuel use at Simalungun City Hotel during the study period was 300 liters, where the average hourly use of fuel was 30 liters. So that the level of Genset fuel usage at Simalungun City Hotel is included in the very efficient category when compared to the tables for Genset usage efficiency in general.
THE INFLUENCE OF MOTIVATION AND LEADERSHIP STYLE ON THE PERFORMANCE OF TEBING TINGGI DISPORA EMPLOYEES (Case Study on Contract Employees of the Youth and Sports Service in Pematang Siantar City) Hafnida Ritonga, Sri; Panjaitan, Hadi; Mayanta Tarigan, Hendri; Karo Karo, Romaida; Aulia Nanda, Ficha
International Conference on Health Science, Green Economics, Educational Review and Technology Vol. 4 (2022): International Conference on Health Science, Green Economics, Educational Review and T
Publisher : Universitas Efarina

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (425.266 KB) | DOI: 10.54443/ihert.v4i.218

Abstract

This study aims to find out how the influence of motivation and leadership style on the performance of Pematang Siantar Dispora employees. The research method used is the method of qualitative data and quantitative data. While the data used is primary data. 1) obtained a tcount value of 1.482 With α = 5%, ttable (5%; 31-2=29) obtained a ttable value of 2.045 From this description it can be seen that tcount (1.482) < ttable (2.045), as well as the significance value by 0,14> 0.05 it can be concluded hypothesisfirst denied, meaningMotivation Variable (X1) is not significant to Employee Performance Variable (Y). 2)tcount value is obtained3,433With α = 5%, ttable (5%; 31-2 = 29) obtained a ttable value of 2.045 From this description it can be seen that tcount (3,433) > ttable (2.045), and a significance value of 0.00 <0.05, it can be concluded that the second hypothesis is accepted, meaningLeadership Style Variable (X2) has a positive and significant effecton Employee Performance Variable (Y). 3) the value of Fcount is obtained29,335With α = 5%, dk quantifier: 3, dk denominator: 31-2-1 (5%; 2; 28) the Ftable value is 3.34. From this description it can be seen that Fcount (29,335) > Ftable (3.34), and a significance value of 0,00< 0.05, it can be concluded that the third hypothesis is accepted, meaning Motivation Variable (X1), Leadership Style Variable (X2) have a positive and significant simultaneous effect on Employee Performance Variable (Y).