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All Journal Indonesian Journal of Science and Technology GEA, Jurnal Pendidikan Geografi Register: Jurnal Ilmiah Teknologi Sistem Informasi Science and Technology Indonesia Jurnal Ilmiah Peuradeun SUSTINERE: Journal of Environment and Sustainability Penelitian Pendidikan Geografi Jurnal Meteorologi Klimatologi dan Geofisika Jurnal Teknik Pertanian Lampung (Journal of Agricultural Engineering) Jambura Geoscience Review J SIG (Jurnal Sains Informasi Geografi) Journal of Multidisciplinary Applied Natural Science Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Geosfera Indonesia Journal of Information Technology and its Utilization
Moh. Dede
Pendidikan Geografi, FPIPS, Universitas Pendidikan Indonesia
Religion Agriculture, Biological Sciences & Forestry Humanities Astronomy Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Education Energy Engineering Environmental Science Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Physics Social Sciences

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Digital Footprints and Field Observations: A study on Cirebon's traditional culinary landscape Gitasiswhara; Millary Agung Widiawaty; Moh. Dede; Ahmad Hudaiby Galih Kusumah
Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan Vol. 10 No. 2 (2026): [Issue in Progress]
Publisher : Research and Community Service Center, Politeknik Pariwisata NHI Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34013/jk.v10i2.2531

Abstract

This study aims to analyze consumer perceptions of Cirebon's traditional cuisine by integrating online review data and direct field observations. The research method uses a mixed-method approach on 13 sample eateries, combining web scraping for sentiment analysis of text reviews from Google Maps (January to June of 2025) and structured observation to assess parameters such as taste, facilities, service, price, and location. The research also employs Spearman's analysis to examine relationships between variables. The results reveal a popularity-quality paradox, where digital popularity (number of reviews) does not always linearly correlate with high ratings; eateries with few reviews often achieve very high ratings due to quality consistency and a holistic dining experience. Our study indicates that Google Maps ratings are most strongly influenced by perceived value for money and the atmosphere of the eatery. We confirm that while there is general alignment between online reviews and on-ground reality, consumer assessments on digital platforms are a complex construct influenced by holistic experiential factors beyond just the food taste. Integrating direct observations with online reviews comprehensively reveals factors shaping consumer satisfaction in local culinary tourism.
Co-Authors Ade Rahmat Ahmad Hudaiby Galih Kusumah Ajeng Randhita Prabatiwakya Artati Amalia Paramitha Amniar Ati Amniar Ati Ana Widiana Arif Ismail Arif Ismail Asep Mulyadi Ati, Amniar Chay Asdak Dede Sugandi Elly Malihah Galuh Putri Pramulatsih Garusu, Ema Hermawati Gitasiswhara Hardini Puspitaningrum Hendro Murtianto, Hendro Ilya Nursamsi Irsan, Laode Muhamad Iwan Setiawan La Ode Hadini Mamat Ruhimat, Mamat Millary Agung Widiawaty Millary Agung Widiawaty Millary Agung Widiawaty Miranti Ariyani Mochamad Chandra Wirawan Arief N. Nandi N. Nurhanifah Nana Danapriatna Nur Hasanah Nurhanifah Nurhanifah Nurhanifah Nurhanifah Nurul Huda Pramulatsih, Galuh Putri Prihadi Santoso Puspitaningrum, Hardini Rahma Musyawarah, Rahma Ramadhan, Yanuar Rizky Rizky Ridwan Lutfiadi Ridwan Lutfiadi Rifa Rachmadita Saudi, Fitriyani Siti Nurbayani Sunardi Sunardi Yanuar Rizky Ramadhan