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All Journal Sosiohumaniora Ilmu Administrasi Publik SUPREMASI: Jurnal Pemikiran, Penelitian Ilmu-Ilmu Sosial, Hukum dan Pengajarannya Jurnal Office Journal of Public Administration and Government (JPAG) Pinisi Business Administration Review Journal of Research in Social Science and Humanities Golden Ratio of Marketing and Applied Psychology of Business Golden Ratio of Social Science and Education Journal Of Human And Education (JAHE) Jurnal Penelitian Pendidikan Indonesia
Tunggul Prasodjo
Institut Pemerintahan Dalam Negeri
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

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Journal : Jurnal Office

 1 
Pengembangan Pariwisata Budaya dalam Perspektif Pelayanan Publik Prasodjo, Tunggul
Jurnal Office Vol. 3, No. 1, Januari - Juni 2017
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (130.48 KB) | DOI: 10.26858/jo.v3i1.3448

Abstract

Daya tarik objek wisata tidak lepas dari beberapa faktor yang harus ada di dalamnya, mulai dari objek wisata itu sendiri, organisasi yang mengelola objek wisata, dan wisatawan itu sendiri. Guna meningkatkan daya tarik wisatawan, kemampuan manajemen dari objek pariwisata itu baik untuk mengembangkan atau pun melayani sangat menentukan kualitas keterterikan wisatawan. Kajian ringkas ini coba menganalisa upaya pengembangan pariwisata budaya dari sudut pandang administrasi dan pelayanan publik. Kebutuhan wisatawan secara administratif, berhubungan erat juga dengan kebutuhan pelayanan.. Pelayanan yang baik oleh pengelola pariwisata akan berbanding lurus dengan perkembangan objek wisata tersebut. Selain itu, guna menguatkan daya tarik bagi wisatawan yang lebih luas, maka diperlukan sistem pemasaran yang baik. Kata Kunci: Pariwisata Budaya, Adminsitrasi, Pelayanan Publik.
Excellent Service A6 at Grapari Makassar Tunggul Prasodjo
Jurnal Office Volume 7, Number 2, July-December 2021
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jo.v7i2.32819

Abstract

Excellent service is closely related to the service business which is carried out in an effort to provide a sense of satisfaction and foster trust in customers or consumers. This study aims to determine the description of excellent service from the A6 aspect in Grapari Makassar. This type of research is a qualitative descriptive study to provide an in-depth picture of excellent service in terms of A6. The informants in this study were five randomly selected customers, and one customer service. Data collection techniques were carried out by interview and observation. The data were analyzed using the Miles, Huberman and Saldana model consisting of data collection, data condensation, data presentation and conclusion drawing. The results of the study indicate that the excellent service from the A6 aspect has been carried out very well
Co-Authors Ahmad Firman Andiraputra, Radityan Aufaadaffa Anshar Daud Arfiani, Arfiani Asri asri Azharisman Rozie Burhanuddin Burhanuddin Delly Mustafa Epifania Datu Popang Harbani Pasolong Hasbiah Hasbiah, Hasbiah Muh. Darwis Muhammad Aris Muhammad Idris Murtiadi Awaluddin Mustaking, Mustaking Risma Niswaty Saifuloh, Nur Imam Sitti Chaeriah Ahsan Sitti Hardiyanti Arhas Syahruni