Bintang Balele
Fakultas Sosial, Ekonomi & Humaniora, Universitas Cokroaminoto

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Analisis Efisiensi Pelayanan Administrasi Pembayaran Terhadap Kepuasan Pelanggan Pada Perusahaan Listrik Negara Makassar Mardiana Ibrahim; Bintang Balele
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 1 No. 1 (2023): JANUARI : Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v1i1.1107

Abstract

The aim of this research is to determine the influence of payment administration service efficiency factors on customer satisfaction at the State Electricity Company in Makassar, South Sulawesi Province. To find out which payment administration service efficiency variables have a more dominant influence on customer satisfaction at the State Electricity Company in Makassar, South Sulawesi Province. The research method used is a quantitative research method. Research results on the influence of Payment Administration service efficiency on customer satisfaction at the State Electricity Company in Makassar. In this research, results have been obtained that the hypothesis proposed is acceptable, because the results show that the efficiency of payment administration services has an effect on customer satisfaction at the State Electricity Company in Makassar. The research results also explain that the most dominant variable influencing customer satisfaction is the efficiency of payment administration service funds, where the results show that in general customers experience satisfaction because their expectations are the same as the implementation results (reality).
Pengaruh Penerapan Corporate Social Responsibility Terhadap Citra Perusahaan PT Hadji Kalla Cabang Sultan Alauddin Makassar Muhtazib Muhtazib; Bintang Balele
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 1 No. 1 (2023): JANUARI : Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v1i1.1108

Abstract

This research aims to determine the influence either together or partially between CSR (Corporate Social Responsibility) to corporate image in PT. Hadji Kalla Cabang Sultan Alaudin, Makassar area, that being measured from CSR variables which is Profit, People, and Planet. Expectedly the information obtained from this research can be used by companies to increase CSR activities and quality of CSR programs so that more can enhance the company image in the future. This study uses quantitative methods with explanatory research type with primary and secondary data. Population in this study is the customer PT. Hadji Kalla Cabang Sultan Alauddin, in Makassar and from the population the researcher take 100 adult people as research sample. As for the data analysis technique the researcher uses linear multiple regression and partial with SPSS 17 software. The result of this study found that variables within CSR concept which is Profit (Xi), People (X2), Planet (X3) simultaneously have a significant influence to the corporate image (Y). People (X2) became the most dominant variables that influence the corporate image with regression coefficient values 0,342.
Pengaruh Faktor Kualitas Sumber Daya Manusia Terhadap Kinerja Pegawai Pada Balai Latihan Transmigrasi di Makassar Andi Bintang Balele; Mardiana Ibrahim
Transformasi: Journal of Economics and Business Management Vol. 1 No. 3 (2022): September: Transformasi: Journal of Economics and Business Management
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/transformasi.v1i3.1831

Abstract

The aim of the research is to determine the quality factors of human resources that influence employee performance at the Transmigration Training Center in Makassar. To find out the factors that have a dominant influence on employee performance at the Transmigration Training Center in Makassar. This research uses quantitative research methods. Research results: The influential variables are education (X1), skills (X2), length of service (X3) and work discipline (X4) which together have a significant influence on the performance of employees at the Transmigration Training Center in Makassar. This can be seen by the F table value being greater than F Calculation or a significance of 0.000 which is smaller than 0.05. Of all these influencing factors, it turns out that the skill variable (factor) (X2) is dominant in increasing the performance of employees at the Transmigration Training Center in Makassar. This can be seen in the regression coefficient value (0.313 which is greater than the regression coefficient value of other independent variables) and the significance value (0.000).
Analisis Praktek Bisnis dan Pendapatan UMKM Akibat Covid-19 Di Kecamatan Tamalanrea Kota Makassar Muhamad Hasan; Andi Bintang Balele; Mattarima Mattarima
Transformasi: Journal of Economics and Business Management Vol. 1 No. 3 (2022): September: Transformasi: Journal of Economics and Business Management
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/transformasi.v1i3.1835

Abstract

This study aims to determine the impact of COVID-19 toword buses and the income of Micro, Small and Medium Enterprises (MSMEs) in the Tamalanrea sub-district, Makassar City. This research is a qualitative research with qualitative descriptive analysis method using data collection such as documentation and theoretical studies. Based one the results of research in the Tamalanrea District, Makassar City. COVID-19 has had a significant impact on the culinary trade business, the culinary industry and handicrafts, SMEs have also experienced a decline income during the COVID-19 pandemic and some are even threantened with bankruptcy. The government must make policies that can help the economy of SMEs in the midset of the COVID-19 pandemic. In this way, ME actors are able tu survive in their respective business despite the decline in income.
Analisis Rasio Likuiditas Dan Rasio Profitabilitas dalam Mengukur Kinerja Keuangan Pada Koperasi Cahaya Phinisi Nusantara Mardiana Ibrahim; Andi Bintang Balele; Arman K.
Transformasi: Journal of Economics and Business Management Vol. 1 No. 3 (2022): September: Transformasi: Journal of Economics and Business Management
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/transformasi.v1i3.1838

Abstract

The activities of the Cahaya Phinisi Nusantara PT Bank Sulselbar cooperative can be measured based on the cooperative's financial performance. The good and bad financial performance of a cooperative can be assessed through financial reports in the form of a balance sheet or cooperative profit and loss report which is presented regularly. The aim of this research is to obtain an in-depth overview of Liquidity Ratio Analysis and Profitability Ratios in measuring financial performance in cooperatives. The research approach used is quantitative research with a descriptive approach. The descriptive method is a method used to collect, classify, analyze and interpret data related to the problem and compare it with the actual situation at the Cahaya Phinisi Nusantara Cooperative PT Bank Sulselbar and then draw conclusions. Analysis of Profitability Ratios at the Cahaya Phinisi Nusantara Cooperative PT. Bank Sulselbar in terms of the average value of Return On Assets (ROA) of four point forty three percent (4.43%) and Return On Equity (ROE) of five point eighty six percent ( 5.86%) where the value of the benchmark and determining the cooperative health predicate is five percent (5%) which indicates that it is not good at optimizing its own capital and investment in generating net profits.
Analisis Laporan Arus Kas Untuk Menilai Kinerja Keuangan Pada KSP Pintu Air Cabang Akkareso Makassar Mariana Oba Penu; Mardiana Ibrahim; Andi Bintang Balele
Transformasi: Journal of Economics and Business Management Vol. 1 No. 3 (2022): September: Transformasi: Journal of Economics and Business Management
Publisher : Universitas 17 Agustus 1945 Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/transformasi.v1i3.1839

Abstract

The purpose of this research is to analyze and prove the effect of cash flow reports to assess financial performance at the Pintu Air Savings and Loans Cooperative, Akkareso Makassar Branch. The type of data used in this research is quantitative data, namely data that is a collection of numerical data. The research results show that cash flow in 2019 was obtained at a value of 29,409,800 and in 2020 it obtained a value of 28,115,300. In 2021 it produces a value of 39,201,500, an increase of 139.28% from 2020. The results of the liquidity ratio, namely the current ratio, in 2019 obtained a value of 201.26%, in 2020 it obtained a value of 212.70%, in 2021 it produced a value of 213 .00%, while the cash ratio in 2019 was 28.16%, in 2020 it was 22.51%. In 2021 it produces a value of 25.59%. For the profitability ratio, namely ROE in 2019, it obtained a value of 45.25%, in 2020 it obtained a value of 26.10%. In 2021 it produces a value of 19.89%. Meanwhile, in 2019 ROE was obtained at a value of 46.99%, in 2020 it obtained a value of 22.88%. In 2021 it produces a value of 19.12%.