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All Journal Jurnal Manajemen Bisnis Eka Prasetya Arus Jurnal Sosial dan Humaniora EKONOMIKA45 Gemilang: Jurnal Manajemen dan Akuntansi Journal of Management and Creative Business Jurnal Riset Manajemen Student Research Journal Jurnal Pengabdian Masyarakat dan Riset Pendidikan Jurnal Pengabdian Masyarakat Mandira Cendikia (JPKM-MC) Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Jurnal Ilmiah Manajemen Dan Kewirausahaan Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Rasidah Nasrah
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Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Faktor-faktor yang mempengaruhi Kepuasan Nasabah dalam Mengambil Kredit di PT. BPR Muatiara Nagari Sijunjung Esi Sriyanti; Rasidah Nasrah; Alvina Mulyeni
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 5 No. 2 (2026): Mei : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v5i2.7023

Abstract

This research intends to evaluate how service quality and credit procedures affect customer satisfaction during the application process for public transportation loans at PT BPR Mutiara Nagari Sijunjung. Utilizing a descriptive methodology paired wit+h a quantitative strategy, the study gathers primary data through questionnaires given to participants, employing a purposive sampling method, and includes a total of 48 customers in the sample. Results from the partial tests demonstrate that service quality positively influences customer satisfaction. This is supported obtained being greater than the critical t-value (3.054 > 2.01290), along with a significance level of 0.000, which is less than 0.05. In addition, the credit procedures also exhibit a favorable effect on customer satisfaction, with the t-value (2.603) surpassing the t-table value (2.01290) and a significance level of 0.012, which is under 0.05. Moreover, the F-test analysis shows the calculated F-value is 43.106, exceeding the F-table value of 3.20. This indicates that both service quality and loan processing together have a significant positive influence on customer satisfaction during the loan application process at PT BPR Mutiara Nagari Sijunjung.
Pengaruh Efisiensi Kerja Pegawai Dan Standar Operasional Prosedur (SOP) Terhadap Kualitas Pelayanan Publik Pada Masa Pandemi Covid-19: Studi Kasus Di Instansi Lingkungan Kecamatan Lubuk Sikarah Kota Solok Africha Anggraini; Rasidah Nasrah; Afni Yeni
Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis Vol. 2 No. 3 (2023): September : Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupsim.v2i3.2025

Abstract

This research was conducted on employees at the Environmental Agency, Lubuk Sikarah District, Solok City. The purpose of this research was to find out how much influence Employee Work Efficiency and Standard Operating Procedures have on the Quality of Public Services. In this study, the population is 65 employees. With this type of quantitative research and sampling techniques using total sampling method. Data collection technique used is to use a questionnaire / questionnaire. Based on multiple linear regression analysis, of the Employee Work Efficiency variable and Standard Operating Procedures affect the Quality of Public Services Y = 21.179 + 0.367X1 + 0.336X2+ e. From the t test conducted, it was found that the Employee Work Efficiency variable had a significant effect on Service Quality with t count 2.711 > t table 1.999 and a significant level value of 0.009 <α 0.05, then H0 was rejected and H1 was accepted. It is known that the Standard Operating Procedure variable on Service Quality has tcount 2.084 > ttable 1.999 and sig 0.041 <0.05. Then Ha is accepted and H0 is rejected. From the F test it is known that fcount is 5.518 > ftable 3.15 and has a significance (0.006 <0.05). Then Ha is accepted and H0 is rejected. From the Determination Test, the R square value is 0.389 or 38.9%. This indicates that the contribution of the Employee Work Efficiency and Standard Operating Procedures variable is 38.9%. While the remaining 61.1% is influenced by other variables.
Determinasi Efisiensi Kerja terhadap Penggunaan Teknologi Artificial Intelligence (AI) oleh Guru SD Negeri Bukit Sari dan Sari Mulya, Kecamatan Jujuhan Ilir, Kabupaten Bungo, Jambi Rasidah Nasrah; Esi Sriyanti; Rian Dika Putra
Arus Jurnal Sosial dan Humaniora Vol 6 No 1: April (2026)
Publisher : Arden Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57250/ajsh.v6i1.2510

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh Efisiensi Kerja dan Peningkatan Kinerja terhadap penggunaan teknologi Kecerdasan Buatan (AI) di kalangan guru sekolah dasar di Dusun Bukit Sari dan Sari Mulya, Kecamatan Jujuhan Ilir, Kabupaten Bungo, Jambi, baik secara parsial maupun simultan. Penelitian kuantitatif ini menggunakan metode pengambilan sampel total dengan 35 responden. Data dikumpulkan melalui penyebaran kuesioner langsung kepada guru. Teknik analisis data yang digunakan adalah uji validitas dan reliabilitas, regresi linier, uji t, dan koefisien determinasi menggunakan SPSS. Hasil penelitian menunjukkan bahwa Efisiensi Kerja berpengaruh signifikan terhadap penggunaan teknologi Kecerdasan Buatan (AI), dengan nilai t sebesar 4,404 dan tingkat signifikansi 0,000 <0,05. Koefisien determinasi sebesar 0,647 menunjukkan bahwa variabel penelitian mampu menjelaskan 64,7% pengaruh tersebut.
Co-Authors Adel Ramadani Afni Yeni Africha Anggraini Alvina Mulyeni Dea Raisa Oma Putri Esi Sriyanti Hafifatul Hidayah Hendri Irawan Ida Nirwana Lili Nur Indah Sari Lili Wahyuni Mai Yuliza Marisanda Marisanda muhammad irfan Mutiara Pratiwi Nurfadilla Nurhayati Nurhayati Okti Wulandari Padrizal Padrizal Pra Utari Novia Solka Renta Marwila Rian Dika Putra Salidar, Salidar Seflidiana Roza Siska Yulia Defitri Wahyu Indah Mursalini Yunus Surya