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All Journal THE JOURNAL OF MUHAMMADIYAH MEDICAL LABORATORY TECHNOLOGIST Bali Medika Jurnal Borneo Journal of Medical Laboratory Technology Jurnal Ilmiah Kesehatan Masyarakat : Media Komunikasi Komunitas Kesehatan Masyarakat Basic and Applied Nursing Research Journal Innovative: Journal Of Social Science Research Jurnal Pengabdian Kepada Masyarakat Itekes Bali Al Mu'azarah: Jurnal Pengadian kepada Masyarakat Tropis: Jurnal Riset Teknologi Laboratorium Medis Multidisciplinary Indonesian Center Journal JURNAL INSAN CENDEKIA
Cahyani, Anak Agung Ayu Eka
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Religion Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Earth & Planetary Sciences Education Health Professions Immunology & microbiology Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Journal : Basic and Applied Nursing Research Journal

 1 
Determinants Factors Related to Patient Satisfaction with Laboratory Services at Permata Hati General Hospital Wangi, Ni Putu Ayu Cendana; Prihatiningsih, Diah; Nopita Wati, Ni Made; Cahyani, Anak Agung Ayu Eka; Yanti, Ni Luh Gede Puspita
Basic and Applied Nursing Research Journal Vol 4 No 2 (2023): Basic and Applied Nursing Research Journal (BANRJ)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/banrj.04.02.03

Abstract

Introduction: The quality of healthcare services is a crucial factor in the success of a hospital. Healthcare services are considered high-quality when they generate satisfaction for the patients served. This research aims to identify factors related to patient satisfaction with laboratory services. Methods: The research used a quantitative approach with a correlational research design and a cross-sectional approach. The sampling technique used in this study is purposive sampling. The sample size used in this research is 98 patients. The instrument used in this study is a patient satisfaction questionnaire consisting of 25 items. The questionnaire has been validated and has good reliability, with validity test values ranging from 0.477 to 0.980 and a reliability value of 0.913. Data processing in this research uses Chi-square and Rank Spearman tests. Results: The results of the study indicate that there is no relationship between age (p=0.100), gender (p=0.133), education (p=0.594), marital status (p=0.151), and occupation (p=0.155) with patient satisfaction. Conclusion: It can be concluded that age, gender, education, marital status, and occupation do not have a significant relationship with patient satisfaction with the services provided.
Quality Control Analysis of Creatinine Examination with Westgard Multi Rules and Six Sigma Wati, Wayan Shinta; Cahyani, Anak Agung Ayu Eka; Prihatiningsih, Diah; Parwati, Putu Ayu
Basic and Applied Nursing Research Journal Vol 6 No 1 (2025): Basic and Applied Nursing Research Journal (BANRJ)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/banrj.06.01.05

Abstract

Introduction: Creatinine is an examination parameter for kidney function and can be measured by several methods. Quality control needs to be done to ensure the results of the creatinine examination are correct. Objective: This study aims to determine the results of the quality control analysis of creatinine examination with Westgard multirules and Six Sigma in the clinical pathology laboratory at Wangaya Hospital, Denpasar, in 2023. Methods: This study used a descriptive research design, secondary data, and quality control results. Data analysis was done by determining the mean value, SD, CV, d%, sigma, and making the Levey-Jennings graph. The results showed that the bias value (d%) was still below the maximum value; the CV value in January, March, April, and July exceeded the maximum limit. Evaluation of Westgard's rules obtained the results of violations of trends, shifts, and 1- 2s, then variations in sigma values each month, namely <3 and >4 from June and September to December 2023. Results: Based on the results of the study, it can be concluded that creatinine examination obtained a good accuracy value, low precision value in certain months, there are random (1- 2s) and systematic (trend and shift) errors, and a low sigma value, which is <3 (unacceptable performance and poor performance categories). However, the sigma value has increased from June to September to December, which is >3 (marginal performance, good performance, and world-class performance categories). Conclusion: Accuracy and precision values must be maintained because good accuracy and precision values will increase the sigma value, especially in creatinine testing.
Quality Control Analysis of Creatinine Examination with Westgard Multi Rules and Six Sigma Wati, Wayan Shinta; Cahyani, Anak Agung Ayu Eka; Prihatiningsih, Diah; Parwati, Putu Ayu
Basic and Applied Nursing Research Journal Vol. 6 No. 1 (2025): Basic and Applied Nursing Research Journal (BANRJ)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/banrj.06.01.05

Abstract

Introduction: Creatinine is an examination parameter for kidney function and can be measured by several methods. Quality control needs to be done to ensure the results of the creatinine examination are correct. Objective: This study aims to determine the results of the quality control analysis of creatinine examination with Westgard multirules and Six Sigma in the clinical pathology laboratory at Wangaya Hospital, Denpasar, in 2023. Methods: This study used a descriptive research design, secondary data, and quality control results. Data analysis was done by determining the mean value, SD, CV, d%, sigma, and making the Levey-Jennings graph. The results showed that the bias value (d%) was still below the maximum value; the CV value in January, March, April, and July exceeded the maximum limit. Evaluation of Westgard's rules obtained the results of violations of trends, shifts, and 1- 2s, then variations in sigma values each month, namely <3 and >4 from June and September to December 2023. Results: Based on the results of the study, it can be concluded that creatinine examination obtained a good accuracy value, low precision value in certain months, there are random (1- 2s) and systematic (trend and shift) errors, and a low sigma value, which is <3 (unacceptable performance and poor performance categories). However, the sigma value has increased from June to September to December, which is >3 (marginal performance, good performance, and world-class performance categories). Conclusion: Accuracy and precision values must be maintained because good accuracy and precision values will increase the sigma value, especially in creatinine testing.
Co-Authors Amanda, Ni Kadek Sylvia Ana Hidayati Mukaromah Andini, Ni Komang Sukra Budi Santosa Budi Santosa Dharma, I Dewa Gede Candra Diah Prihatiningsih Jayanti, Desak Made Ari Dwi Kusumawardani, Oktaviana Putri Cipta Lia Rahayu Ni Wayan Desi Bintari Nopita Wati, Ni Made Parwati, Putu Ayu Permana, Anak Agung Gede Denny Dwi Purwanti, Ni Wayan Nia Ariska Putu Gede Subhaktiyasa Sari, Ni Putu Yuli Purnama Sintari, Silvia Ni Nyoman Sri Idayani, Sri Sudarsana, I Dewa Agung Ketut Sugyantari, Pande Putu Sutha, I Made Wira Wahyudi, Hendro Wangi, Ni Putu Ayu Cendana Wati, Wayan Shinta Yanti, Ni Luh Gede Puspita