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HUBUNGAN MUTU PELAYANAN KESEHATAN RUMAH SAKIT DENGAN TINGKAT KEPUASAN PASIEN RAWAT INAP DI RS ADI HUSADA KAPASARI Hermanto Wijaya; Irawati Marga; Ariawan Wangsa; Afif Kurniawan
Journal of Hospital Administration and Management Vol 2 No 1 (2021): Jurnal Administrasi Rumah Sakit dan Manajemen
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (565.302 KB) | DOI: 10.54973/jham.v2i1.102

Abstract

Public demand for adequate health services is increasing. This is due to changes in disease patterns, demographic structures, developments in science and technology, and the community's economy. Patients will feel satisfied if their expectations for health services are met. To increase patient satisfaction with health services, the quality of service must also be improved. The quality of health services is the compatibility between the health services provided and the patient's needs or compliance with the provisions of service standards. This study used a cross sectional design on a sample of 20 patients who were treated in the D2 inpatient room at Adi Husada Kapasari Hospital on 13 October – 13 December 2019. As many as 55% of respondents stated that the quality of health services provided by nurses was quite good, 40% of patients stated very satisfied with the quality of service. The chi-square result shows a sig value of 0.027 (P<0.05). This means that there is a relationship between health services and the level of patient satisfaction. The quality of service and the level of patient satisfaction in hospitals are two things that are very closely related. Increasing public demands force hospitals to continue to innovate and improve the quality of their services to patients.​
PROGRAM LANSIA AKTIF MANDIRI (LAMAR) DALAM UPAYA DETEKSI DINI OSTEOARTHRITIS Maria Orizani, Chindy; Putri, Linta Meyla; Wijaya, Hermanto
Community Development in Health Journal Volume 1, Nomor 1, April 2023
Publisher : PPM STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1167.278 KB) | DOI: 10.37036/cdhj.v1i1.375

Abstract

Introduction & Aim: Physical changes in the elderly include the musculoskeletal system, where there is a decrease in the production of synovial fluid as a joint lubricant causing impaired joint movement. Joint disorders are characterized by symptoms of joint stiffness or pain when moving. So far, activities at the elderly integrated service post (posyandu) include promotive and preventive activities. Still, the material presented has not shown any screening or early detection of joint stiffness due to osteoarthritis, even though many elderly people complain of joint stiffness and pain. Therefore, the purpose of this community service activity is to make the elderly remain active independently (LAMAR) to detect early symptoms of osteoarthritis using a goniometer. Method of Activity: This community service activity was carried out in February 2023 in the RW 7 area, Kapasan Village, Simokerto District, Surabaya City. The activity begins with an initial assessment of the elderly who are members of the elderly posyandu in the area. The activities carried out included the initial socialization of the LAMAR program, implementation of counseling, conducting early detection demonstrations, and program evaluation. The results of the screening were then processed using computer software. Results: The knowledge of the elderly after being given counseling on the Independent Active Elderly program through the media of booklets, power points, and goniometer teaching aids has been shown to increase where the statistical test results were p = 0.002 (α≤0.05) from 48% of respondents with sufficient and insufficient knowledge to 100% with a good level of knowledge. Discussion: The LAMAR (Independent Active Elderly) program will make the elderly productive, namely the elderly who are physically, mentally, and socially healthy. This can increase awareness/attention to the elderly in early detection of joint stiffness. The goniometer is used to measure and record the amount of joint movement actively or passively.
STIMULASI KOGNITIF LANSIA MELALUI MOKA GAMES DI WILAYAH SIMOKERTO KOTA SURABAYA Putri, Linta Meyla; Kristiani, Rina Budi; Istifada, Rizkiyani; Wijaya, Hermanto
Community Development in Health Journal Volume 2, Nomor 1, April 2024
Publisher : PPM STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37036/cdhj.v2i1.517

Abstract

Introduction & Aims: According to WHO, there are 65.6 million elderly people throughout the world who experience impaired cognitive function. The impact of cognitive disorders in the elderly causes a shift in the role of the elderly in social interactions in society and within the family, followed by a decrease in physical and mental activity, impaired social function, and a decrease in quality of life. East Java is in second place with the highest dementia rate with a dementia prevalence of 10.40% and increasing with each passing year. Based on preliminary data in the RW 07 area, Kapasan, Simokerto District, the risk of cognitive impairment in the elderly is in fourth place with a percentage of 20%. So it is important to intervene regarding the risk of cognitive impairment in the elderly. The aim of this activity was to stimulate the cognitive abilities of the elderly through MOKA Games. Method of Activity: Community service activities were carried out in the RW.07 area, Kapasan, Simokerto District, Surabaya City, in February 2024. Implementation of this activity included opening, filling out the pre-test, explaining the material using leaflets, MOKA (Cognitive Monitoring of the Elderly) demonstration. Games, discussions, and post-test completion. MOKA Games is a game innovation based on the MMSE instrument, equipped with a guidebook containing a game monitoring table, each player has a monitoring table containing the score for each question. Result: There was an increase in audience knowledge as shown by an increase in the percentage of knowledge from pre-test to post-test, apart from that respondents were able to carry out a MOKA Games simulation with the direction of elderly cadres. Discussion: Cognitive stimulation activities for the elderly through MOKA Games received a positive response and good enthusiasm from the audience, with MOKA Games we can find out the condition of cognitive abilities and stimulate the elderly.
UPAYA EDUKASI RISIKO OBESITAS “RETAS” PADA KELUARGA DI WILAYAH KOTA SURABAYA Putri, Linta Meyla; Tjokro, Silvia Haniwijaya; Wijaya, Hermanto
Community Development in Health Journal Volume 1, Nomor 2, Oktober 2023
Publisher : PPM STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37036/cdhj.v1i2.458

Abstract

Introduction & Aim: While the issue of malnutrition hasn't been completely overcome, the issue of overweight and obesity seems to be becoming worse. Obesity is a phenomenon similar to an iceberg that appears straightforward on the surface. If not treated right once, it would endanger the sustainability of future generations. Families and their members will have more access to complete health care. The aim of this activity is to carry out extensive community service projects that educate about the risks of obesity using a family-centered approach. Method of Activity: Educational Activities "RETAS" or Risk of Obesity is one of the health promotion activities with a family approach. The educational activity "RETAS" was carried out in Gubeng District, Surabaya, in December 2022. The implementation of community service activities included filling out pre-tests, giving materials, filling out food diaries, food diary, demonstration of physical activity, and post-tests. Activity. The "RETAS" activity was filled with the provision of comprehensive education, including obesity prevention, a community movement program for healthy living, balanced nutrition guidelines followed by filling out a food diary according to WHO guidelines, demonstration of physical activity, also distribution of media leaflets and booklets. Results: Participants' understanding increased by 72% after delivering education and materials. Discussion: Leaflets and booklets have been proven to increase participants' knowledge of the risk of obesity in families. Prevention of the risk of obesity with a comprehensive family approach through "RETAS" Education is hoped to be adopted as one of the health promotion efforts in urban and rural areas.
EFFECT OF HEALTH EDUCATION WITH AUDIO-VISUAL MEDIA AS COVID-19 PREVENTION ON HANDWASHING BEHAVIOUR IN SCHOOL AGE CHILDREN Mamesah, Marline; Wijaya, Hermanto
Lux Mensana: Journal of Scientific Health Vol. 1 Issue 2 (2022)
Publisher : jfpublisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (308.909 KB)

Abstract

Introduction. Coronavirus Disease 2019 is caused by SARS-Cov-2 which can be transmitted through physical contact such as touching and shaking hands with sufferers. School-age children are at high risk of hand-to-mouth transfer when they come into contact with feces while playing on the school grounds. School is a strategic place and plays a role in optimizing the growth and development of school-age children with promotive and preventive efforts in health. Health education with audio visual will make them imagine and want to try something new, so that through this media it will improve their intellectual and cognitive abilities. This research aim was to analysis effect of health education with audio-visual media as Covid-19 prevention on handwashing behaviour in school age children. Method. This research was Pra-Experiment with one group pretest-posttest design. The number of respondents is 28 students of class V and VI SD Negeri Kapasan 5 Surabaya. Collecting data using observation checklists and questionnaire sheets. Data analysis used the Wilcoxon test with a significance level of 0.05. Results & Analysis. This study showed there was an effect of health education with audio-visual media on the ability (p=0.000<0.05), knowledge (p=0.001<0.05), and handwashing attitude (p=0.001<0.05) in school-age children as Covid-19 prevention. Discussions. School-age children are in an active and imaginative phase. Audio visual media make them more interested in learning, because through the media sound and images are presented to support the learning process. Children also experience good and optimal cognitive, motor and intellectual development.
Perkembangan Pandemic Dan Capaian Kontrasepsi Di Provinsi Jawa Timur Kurniawan, Afif; Herowati, Diyah; Yuliani, Cahya; Putri, Linta Meyla; Mamesah, Marline Merke; Amalia, Nuke; Mardiana, Mardiana; Goenarso, Roberto A; Tjokro, Silvia Haniwijaya; Wijaya, Hermanto
Indonesian Academia Health Sciences Journal Vol 4 No 1 (2023): Indonesian Academia Health Sciences Journal
Publisher : Universitas Muhammadiyah Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The impact of the Covid-19 pandemic is being felt all over the world, especially in Indonesia. Covid-19 has had an impact on the health, economic and social sectors. The large number of deaths due to disease causes changes in the composition of the population. To prevent the spread from becoming more widespread, the government implemented large-scale social restrictions. Travel restrictions and long stays at home have the government fearing a post-pandemic boom in births. Therefore the government focuses on birth control. This study aims to determine the development of a pandemic and its impact on the number of new users of family planning methods in East Java Province.The research used secondary data that came from the website of the East Java Provincial Health Office and the Population and Family Planning Agency from March 2020 to November 2021. The results of the regression test showed that there was no effect between the number of positive confirmed cases of Covid-19 and the number of new users of contraceptive methods. This shows that the policies developed have been successful and it is hoped that there will be a strategy for family planning services for other emergencies. Socialization and establishing cooperation between health workers in the field also need to be improved, especially for health workers in the private sector.
EDUKASI JAJANAN SEHAT PADA ANAK SEKOLAH DASAR (EJA SELADA) Kurniawan, Afif; Tjoko, Silvia H; Wijaya, Hermanto; Yuliastuti, Anissa W; Jannah, Ainin Z; Putri, Nevia R
Community Development in Health Journal Volume 2, Nomor 2, Oktober 2024
Publisher : PPM STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37036/cdhj.v2i2.590

Abstract

Introduction & Aim: Children spend most of their time at school. To meet their daily nutritional needs that run out during school hours, many children buy school snacks. School snacks are sold in various shapes, colors, flavors and sizes to attract children to buy them. If school snack producers reduce prices, chemicals are chosen as a substitute. Knowledge in choosing snacks at school is necessary so that children do not get sick later on. Method of Activity: this activity is carried out by providing education about daily intake, nutrients, and choosing good and correct foods. Results: this activity was carried out at SDN Ploso V/176, Surabaya. Education was provided with the help of powerpoint, games, and leaflets on the lid of the lunch box. After being educated, the children's level of knowledge increased Discussion: nutritional intake in school children is a mandatory thing that must be met. The easiest behavior in meeting children's nutrition is breakfast. Breakfast is given before children do activities. While at school, children can be given snacks as additional intake so that children can concentrate and maintain physical activity at school. The role of parents and teachers is very important in introducing and getting children used to maintaining intake and choosing good and correct school snacks.
Pengaruh Persepsi Bauran Pemasaran Terhadap Loyalitas Pasien Poliklinik (Non-JKN) Di Rumah Sakit Adi Husada Kapasari Kamalin, Fajriatul; Mamesah, Marline Merke; Wijaya, Hermanto; Setiawan, Liman
Journal of Health Management Research Vol 3 No 2 (2024): Journal of Health Management Research
Publisher : Bagian Penelitian & Pengabdian Masyarakat STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37036/jhmr.v3i2.565

Abstract

Background: Based on observations at Adi Husada Kapasari Hospital, it was recorded that there was a decrease in the number of patient visits during the first quarter of 2024. Aims: The objective of this research was to determine the influence of perceptions about the marketing mix on the loyalty of outpatients (Non-JKN) at Adi Husada Kapasari Hospital, Surabaya. Methods: This research uses quantitative methods with a cross-sectional research design. A sample of 30 respondents. Results: The research results indicate that perceptions of the product (P-value 0.019), promotion (P-value 0.028), process (P-value 0.000), and physical evidence (P-value 0.015) have an influence on patient loyalty. However, perceptions of place (P-value 0.059), price (P-value 0.147), and people (P-value 0.147) do not show a significant influence on patient loyalty. Conclusion: Based on perceptions of the 7P marketing mix, there are differences in the level of significance of the influence of various elements on patient loyalty. Product, process, promotion, and physical evidence are found to have a very significant impact on patient loyalty, while place, price, and people do not always show a significant direct influence on patient loyalty behavior.
Do public health indicators affect life expectancy? Kurniawan, Afif; Mamesah, Marline Merke; Wijaya, Hermanto; Putri, Linta Meyla
Jurnal Ilmu Kesehatan Vol 12 No 2 (2024): Jurnal Ilmu Kesehatan
Publisher : Universitas Muhammadiyah Kalimantan Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Indonesia has implemented a decentralization policy since the end of the Soeharto era. Decentralization gives central government tasks to local governments. Local governments are obliged to manage, develop regions, and improve the welfare of their people. Each region has its own policies in improving the health of its people. To monitor the achievement of the success of the health system in each region, a clear and broad picture is needed. One of them is the index. East Java is one of the provinces with the highest population in Indonesia. This study aims to see whether the indicators of Public Health Development in East Java have an influence on life expectancy. The results of the study showed that complete immunization and the proportion of doctors to residents in 1 sub-district have an influence on life expectancy. To improve immunization achievement, the government has launched various programs. The government is also carrying out equal placement of doctors through various health programs. The indicators measured are used as monitoring and evaluation materials for programs that have been carried out. Further research is needed regarding the relationship between regions and life expectancy.
Faktor Yang Mempengaruhi Kepatuhan Perawat Dalam Kelengkapan Pengisian Berkas Rekam Medis Di RS X Anugraini, Sulfianti Dewi; Kurniawan, Afif; Wijaya, Hermanto
Journal of Health Management Research Vol 4 No 1 (2025): Journal of Health Management Research
Publisher : Bagian Penelitian & Pengabdian Masyarakat STIKES Adi Husada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37036/jhmr.v4i1.572

Abstract

Background: According to Minister of Health Regulation no. 30 of 2019, a hospital is a health service institution that provides inpatient, outpatient and emergency care. The growth of the middle class population in Indonesia increases the need for health services, as well as triggering competition between hospitals at home and abroad. The quality of hospital services is greatly influenced by the performance of medical personnel, infrastructure and efficient work systems. Complete medical records and stored for at least five years for document ownership and patient identification. Aims: This study used a cross-sectional design to investigate the factors that influence nurses' compliance in filling out medical record files (BRM) at Hospital X Surabaya. By creating hypotheses and research questions, finding research variables, determining research subjects, taking measurements, and analyzing data. Results: Logistic regression test, category 1 shows a high value, the extrinsic value has a significant value of 0.215, with a value of Exp(B) = 4.925, and a value of 0.215 is greater than 0.05. So the results obtained are extrinsic values ​​that do not affect nurses' compliance when they fill out medical records. The logistic regression test shows that Category 1 shows a high value, and the intrinsic value variable shows a significant value of 0.215. The conclusion of this research is that nurses' compliance is not directly related to the completeness of BRM filling, although BRM completeness is still important for providing effective care and as a source of information for hospital management