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All Journal Jurnal Teknik Industri Terintegrasi (JUTIN) Jurnal Senopati : Sustainability, Ergonomics, Optimization, and Application of Industrial Engineering Prosiding Seminar Nasional Teknologi Industri Berkelanjutan Jurnal Informatika dan Teknologi Informasi Nusantara of Engineering (NOE) Jurnal Teknologi Ilmu Komputer Jurnal Penelitian dan Pengabdian Masyarakat Jurnal Pengabdian Masyarakat Ekliptika: Jurnal Inovasi Teknologi Berkelanjutan Assyfa Journal of Farming and Agriculture Jurnal Keilmuan dan Aplikasi Teknologi Industri Jurnal Keilmuan dan Aplikasi Teknologi Industri
Iis Riyana
Universitas Nahdlatul Ulama Pasuruan
Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Mechanical Engineering Social Sciences Other

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Meningkatkan Kualitas Pelayanan Terhadap Kepuasan Pelanggan dengan Metode SERVQUAL di CV. Budidaya Jamur Sejati Zahro, Fatimatu; Riyana, Iis; Sulistyowati, Enik
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 3 (2025): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i3.45002

Abstract

To improve the quality of service towards customer satisfaction at CV.Budidaya Jamur Sejati using the SERVQUAL method. The study was conducted by distributing questionnaires to customers to measure their perceptions and expectations of the five dimensions of service quality, namely Tangibles, Reliability, Responsiveness, Assurance, and Empathy. The results of the analysis showed that there was a negative gap in all dimensions of SERVQUAL, indicating that the service provided had not fully met customer expectations. The Assurance dimension showed the largest gap, indicating a need for improvement in the aspect of guaranteeing professionalism and staff skills. While the Tangibles dimension had the smallest gap, but still required attention. It can be concluded that it is necessary to improve employee competence, accelerate physical facility repair services, increase empathy towards customers, and conduct periodic evaluations to improve customer satisfaction and strengthen the position of CV.Budidaya Jamur Sejati in the mushroom cultivation industry in Indonesia.
Evaluasi Risiko Kualitas Jamur Menggunakan Metode FMEA Rizqi, A Faisal Maulana; Kurniawan, Rudi; Riyana, Iis
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 3 (2025): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i3.45510

Abstract

Risk management at CV Budidaya Jamur Sejati is very important to avoid defects in mushroom cultivation caused by failures in the cultivation system. Risk analysis is also important to avoid failures that may occur in the oyster mushroom cultivation system. In this study, the integrated FMEA method was used to analyze the oyster mushroom cultivation process at CV Budidaya Jamur Sejati During the period from December to January 2025, CV Budidaya Jamur Sejati experienced cultivation failure at the maintenance stage, producing 5kg to 7kg of mushrooms. CV Budidaya Jamur Sejati does not yet know the types of risks faced in the mushroom maintenance process. FMEA is applied to the mushroom process to identify the main failure risks and sort all risks related to potential cultivation failures. There are 7 root causes of failure identified in the cultivation process. The results obtained from the application of the FMEA method indicate that this information can be used as a preventive and corrective step to minimize the failure of the mushroom cultivation process. 
Analisis Resiko Ergonomi Pada Pekerja Bagian Gudang Menggunakan Metode Resiko Entire Body Assessment (REBA) di PT. Dalwa Anugrah Hasaniyah Sahroni, Mochamad; Riyana, Iis; Yurniawati, Ratna Diah
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 3 (2025): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i3.45552

Abstract

PT. Dalwa Anugrah Hasaniyah's water production still relies on human power to carry out its production activities. At PT. Dalwa Anugrah Hasaniyah has a section for producing mineral water which is processed manually in a bending and standing position. Activities in the bottle washing section to the machine are (1) inserting labels into bottles, (2) lifting bottles containing water into cartons, and (3) moving cartons containing mineral water to pallets. The activities carried out by workers have a high risk and cause complaints of pain. To overcome this problem, it is necessary to carry out work posture analysis to assess and evaluate worker posture. Based on the results of the Nordic Body Map questionnaire, workers experienced complaints in the waist, spine and secondary areas. The REBA assessment results show the first activity with a score of 6, meaning the activity has a moderate risk of musculoskeletal disorders so improvements need to be made as soon as possible. Meanwhile, the second and third activities have scores of 10 and 11 respectively, which means that these two activities have risks that need immediate action for further investigation and changes.
Penerapan Metode Rula untuk Mengidentifikasi Resiko Kecelekaan pada Divisi Gudang di PT. Dalwa Anugrah Hasaniyah Alfaris, M Salman; Riyana, Iis; Mustaqim, Mustaqim
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 3 (2025): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i3.46180

Abstract

PT. Dalwa Anugrah Hasaniyah's water production still relies on human power to carry out its production activities. At PT. Dalwa Anugrah Hasaniyah has a section for producing mineral water which is processed manually in a bending and standing position. Activities in the process of washing bottles into the machine are (1) inserting labels into bottles, (2) lifting bottles containing water into cartons, and (3) moving cartons containing mineral water to pallets. The activities carried out by workers have a high risk and cause complaints of pain. To overcome this problem, it is necessary to carry out work posture analysis to assess and evaluate worker posture. Based on the results of the Nordic Body Map questionnaire, workers experienced complaints in the waist, arms and back. The results of the RULA assessment show that the activity has a score of 7, meaning that the activity has a high risk of musculoskeletal disorders so that further investigation and changes need to be corrected as soon as possible.
PENGUKURAN DAN PENINGKATAN PRODUKTIVITAS DENGAN MENGGUNAKAN MODEL MARVIN E MUNDEL DAN AMERICAN PRODUCTIVITY CENTER (APC) DI PT. ABC Nur Hamidah; Iis Riyana; Enik Sulistyowati
Ekliptika : Jurnal Inovasi Teknologi Berkelanjutan Vol. 5 No. 1 (2024): Terbitan Juli 2024
Publisher : Universitas Nahdlatul Ulama Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55757/ekliptika.v5i1.452

Abstract

ABC merupakan perusahaan manufaktur yang bergerak dalam bidang industri pengolahan kayu turning, Selama ini perusahaan belum pernah melakukan pengukuran produktivitas sehingga jika output rendah maka perusahaan beranggapan tidak baik tanpa menganalisa penyebabnya secara spesisfik dan kurang memperhatikan efesiensi penggunaan sumber daya (input) yang dimiliki.Tujuan dari penelitian ini Untuk mengetahui pengukuran produktivitas dengan menggunakan metode American Productivity Center (APC) dan metode Marvin E Mundel untuk mengetahui faktor penyebab turunnya produktivitas, Mengetahui metode mana yang lebih efisien digunakan untuk peningkatan produktitas kinerja. Data yang diperlukan untuk analisis produktivitas ini diambil dari tahun 2022 sebagai periode dasar dan tahun 2023 sebagai periode pengukuran. Berdasarkan hasil perhitungan pengukuran produktivitas dengan model mundel didapatkan produktivitas total sebesar (96,18%) atau tingkat produktivitas mengalami penurunan -3,82%. Sedangkan hasil pengukuran dengan model APC didapat produktivitas total sebesar (271,9%) atau terjadi peningkatan sebesar 171,9%. sehingga diperoleh model American Productivity Center (APC) yang tepat bagi perusahaan dengan menganalisis hasil indeks diperoleh masalah penurunan dari diagram fishbone untuk dilakukan upaya peningkatan produktivitas terutama pada input energi.
Upaya Peningkatan Produktivitas Dengan Menggunakan Model Pengukuran American Productivity Center (APC) Di PT. ABC Nur Hamidah; Iis Riyana; Rudi Kurniawan
Ekliptika : Jurnal Inovasi Teknologi Berkelanjutan Vol. 6 No. 1 (2025): Ekliptika : Jurnal Inovasi Teknologi Berkelanjutan (Juli)
Publisher : Universitas Nahdlatul Ulama Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55757/ekliptika.v6i1.571

Abstract

Selama ini perusahaan belum pernah melakukan pengukuran produktivitas sehingga jika output rendah maka perusahaan beranggapan tidak baik tanpa menganalisa penyebabnya secara spesisfik dan kurang memperhatikan efesiensi penggunaan sumber daya (input) yang dimiliki.Tujuan dari penelitian ini Untuk mengetahui pengukuran produktivitas dengan menggunakan metode American Productivity Center (APC) dan faktor penyebab turunnya produktivitas. Data yang diperlukan untuk analisis produktivitas ini diambil dari tahun 2022 sebagai periode dasar dan tahun 2023 sebagai periode pengukuran. Berdasarkan hasil perhitungan pengukuran produktivitas dengan model American Productivity Center (APC) didapat produktivitas total sebesar (271,9%) atau terjadi peningkatan sebesar 171,9%. sehingga diperoleh model American Productivity Center (APC) yang tepat bagi perusahaan dengan menganalisis hasil indeks diperoleh masalah penurunan dari diagram fishbone untuk dilakukan upaya peningkatan produktivitas terutama pada input energi.
Mapping Research Trends in Mangrove Ecosystem Services and Industrial Applications Kurniawan, Rudi; j.ezugwu, umezurike; Sulistyowati, Enik; Riyana, Iis; Hamidah, Nur
Assyfa Journal Scientific Essay Vol 2 No 2 (2025): Assyfa Journal of Farming and Agriculture (May) In Press
Publisher : CV. Bimbingan Belajar Assyfa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61650/ajfa.v2i2.870

Abstract

This research aims to elucidate trends in research related to mangrove ecosystem services and their industrial applications, which are vital for supporting sustainable development aligned with SDG 13 (Climate Action) and SDG 15 (Life on Land). Through a bibliometric analysis of publications from 2015 to 2025, the study seeks to map the evolution of research, focusing on carbon absorption, coastal protection, and mangrove-based industrial biotechnology. The analysis reveals a marked increase in interest regarding the use of mangroves for climate change mitigation and sustainable industry development. It underscores the necessity for interdisciplinary collaboration to effectively bridge academic research with industrial applications, thereby maximizing the benefits of mangroves. Ultimately, while mangroves possess significant potential to support sustainable development goals, an integrated approach is essential to ensure their sustainable industrial application.
Upaya Perbaikan Downtime pada Mesin Dryer Menggunakan Metode Overall Equipment Effectiveness di PT. ABC Riyana, Iis; Hamidah, Nur; Sulistyowati, Enik; Diana, Alfi Nur
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 3 (2025): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i3.48114

Abstract

High downtime in production machines is one of the main obstacles that hinder the achievement of production targets in the manufacturing industry. PT Syngenta Seed Indonesia, particularly in the plant dryer section, experiences significant downtime issues on the dryer machine, which impacts the failure to meet the corn seed yield targets. This study aims to measure the effectiveness of the dryer machine and identify the root causes of downtime in order to propose appropriate corrective actions. The method used is Overall Equipment Effectiveness (OEE) measurement, which consists of three main components: availability, performance, and quality. The results of the study show that the average OEE value is 48%, far below the world-class standard of 85%. The average values for availability, performance, and quality are 66%, 75%, and 97%, respectively. The main causes of the low OEE value are high downtime due to material waiting times, machine overheating, and operator handling errors. Based on these findings, proposed improvements include operator training, rescheduling preventive maintenance, temperature sensor repairs, and adjustments to the drying process information system.
Identifikasi Waste Defect Type 2 Dengan Pendekatan Metode Lean Manufacturing Untuk Meminimalisir Cacat Produksi pada ProsesTurning di CV. ABC Hamidah, Nur; Sulistyowati, Enik; Riyana, Iis
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 3 (2025): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i3.48869

Abstract

CV. ABC is a wood-processing manufacturing company with one of its main products being turning components. The primary issue faced by the company is waste caused by frequent product defects due to human error. This study aims to minimize non-value-added activities and identify the root causes of human error in the turning production process. The Value Stream Mapping (VSM) method is used to map the process flow from raw materials to finished products. Data were collected through questionnaires and analyzed using WAM, WRM, and WAQ. The results identified the three highest types of waste: defect (27.979%), overproduction (15.471%), and inventory (12.363%). Waste prioritization was carried out using VALSAT, with PAM and QFM selected as the most influential tools. Fishbone analysis revealed lack of focus and attention to detail as the main causes of human error. Improvements were proposed through skill enhancement training, occupational health and safety (OHS) implementation, and regular checklist usage. As a result, processing time was reduced from 2,384.2 minutes to 2,247.4 minutes, as illustrated in the Future State VSM.
Job Safety Analysis sebagai Upaya Pencegahan Kecelakaan Kerja pada Proses Produksi Air Minum Dalam Kemasan Aminurrohman, Aminurrohman; Mustaqim, Mustaqim; Riyana, Iis
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 4 (2025): October
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i4.49697

Abstract

The bottled drinking water (AMDK) industry involves various production activities that carry potential workplace hazards. The main problem is the risk of accidents that may affect worker safety, ranging from machine operation and material handling to ergonomic conditions. Therefore, this study applies the Job Safety Analysis (JSA) method to identify potential hazards and assess risk levels based on their likelihood and consequences. The analysis results show that most hazards fall into the low to medium category, such as slipping or chemical splashes, while several activities, including the use of hot press machines, heavy lifting, and non-ergonomic working positions, are classified as high risk. Based on these findings, the proposed solutions include strengthening supervision, providing regular occupational safety training, ensuring the use of personal protective equipment (PPE), and improving ergonomic aspects, so that worker safety can be better ensured.
Co-Authors Alfaris, M Salman Aminurrohman, Aminurrohman Azis , Abd. Diana, Alfi Nur Enik Sulistyowati Enik, Enik Sulistyowati Gifthera Dwilestari Hamida , Nur Handik Hendratama Hanum Muyasaro j.ezugwu, umezurike Khofidatus Soliha Lilik Eliyah Lilik Eliyah Lukmandono M. Sholehuddin Masud, Mukhammad Mubarok, Khoirul Mustaqim Mustaqim, Mustaqim Muyasaro, Hanum NUR HAMIDAH Nur Hamidah, Nur Rizqi, A Faisal Maulana Rozak, Fatkhur Rudi Kurniawan Rudi Kurniawan Sahroni, Mochamad Sofiyulloh, Sofiyulloh Suarna, Nana Sulistyowati , Enik Yurniawati, Ratna Diah Zahro, Fatimatu Zulkif , Senjaya Machfudi