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Prinsip Etika Bisnis pada Digital Marketing: Literature Review Nahdi, Moehammad Robith; Mukhlis, Imam
Jurnal Studi Manajemen dan Bisnis Vol 10, No 2 (2023): Desember
Publisher : Trunojoyo University of Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21107/jsmb.v10i2.23439

Abstract

Marketing is a complex thing, marketing is not only related to promotional actions for products that are then purchased by consumers, but marketing also includes creating and strengthening a brand which is carried out effectively, creatively and innovatively so that business growth can run optimally with minimal effort. Current technological developments provide many ways for a marketer to introduce their products to consumers, namely by using technology called digital marketing. Technological developments have an impact on an increasingly tight business climate, this increasingly tight competition causes business people to do everything they can and sometimes do things that are unethical. The purpose of this writing is to explain the theory of business ethics in digital marketing and identify digital marketing activities within the scope of the principles of business ethics. The method for this writing is a qualitative method with a literature review approach. The data taken for this writing uses secondary data with reference sources in the form of books and relevant previous research articles. The results of this research are an explanation of the principles of business ethics which consist of 1) Principle of Autonomy, 2) Principle of Honesty, 3) Principle of Justice, 4) Principle of Mutual Benefit, 5) Principle of Moral Integrity. Pemasaran merupakan suatu hal yang kompleks, pemasaran tidak hanya berkaitan dengan Tindakan memamerkan produk lalu dibeli oleh konsumen tapi pemasaran juga mencakup menciptakan, penguatan sebuah merk yang dilakukan secara efektif, kreatif dan inovatif agar pertumbuhan bisnis bisa berjalan dengan maksimal dengan usaha yang minimal. Perkembangan teknologi seperti saat ini memberikan banyak cara bagi seorang pemasar untuk memperkenalkan produknya kepada konsumen yakni dengan menggunakan teknologi yang disebut dengan digital marketing. Perkembangan teknologi berdampak pada iklim bisnis yang semakin ketat, persaingan yang semakin ketat inilah yang menyebabkan pelaku bisnis melakukan segala cara sehingga terkadang melakukan hal yang tidak etis. Tujuan penulisan ini yakni menjelaskan teori etika bisnis pada digital marketing dan mengidentifikasi kegiatan digital marketing dalam lingkup prinsip prinsip etika bisnis. Metode pada penulisan ini yakni dengan metode kualitatif dengan pendekatan literature review Data yang diambil untuk penulisan ini menggunakan data sekunder dengan sumber referensi berupa buku maupun artikel penelitian terdahulu yang relevan. Hasil penelitian ini yakni penjelasan mengenai prinsip prinsip etika bisnis yang terdiri dari 1) Prinsip Otonomi, 2) Prinsip Kejujuran, 3) Prinsip Keadilan, 4) Prinsip Saling Menguntungkan, 5) Prinsip Integritas Moral.
THE ROLE OF BIG DATA IN MARKETING 5.0 : A SYSTEMATIC LITERATURE REVIEW Wati, Sri Sulistiya; Nahdi, Moehammad Robith; Fathonah, Sastiana Mandasari; Rahayu, Wening Patmi; Dewi, Titis Shinta
Journal of Management Small and Medium Enterprises (SMEs) Vol 18 No 3 (2025): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v18i3.15888

Abstract

In the context of marketing, society 5.0 has major implications that fundamentally change how businesses operate and interact with consumers. In marketing 5.0, the use of big data is crucial; technological developments that influence consumer behavior and increasing market competition necessitate an analysis of consumer habits to facilitate marketers in advertising their products. This research employs the Systematic Literature Review (SLR) method using the Watase Uake application to search for articles published from 2021 to 2024. Previous research indicates that big data and related technologies significantly impact marketing and business strategies, enhancing sales prediction accuracy, boosting company profits, and generating innovative digital content. Keywords: Bigdata; Digital Marketing; Systematic Literature Review
Membangun Niat Beli Melalui Pengalaman dan Kualitas Layanan: Studi pada Konsumen Sport Fotografi “The Angle Sport” Mubarok, Dimas Hamdan; Nahdi, Moehammad Robith
Jurnal Manajemen dan Ilmu Administrasi Vol 1 No 1 (2025): APRIL
Publisher : CV. Lentera Literasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58472/jmia.v1i1.41

Abstract

This study aims to determine the role of experiential marketing and service quality on purchase intentions through customer satisfaction as an intervening variable for users of The Angle Sport photographer services. The quantitative explanatory method is the research method used in this research by searching for data using a survey, namely distributing questionnaires to a predetermined sample of 170 respondents. The respondents of this research are football or futsal fans in Malangraya who have used the services of sports photographer The Angle Sport. The data analysis method uses the Partial Least Aquare approach assisted by the SmartPLS application. From the research results it can be concluded that there is a significant positive influence between service quality on customer satisfaction, service quality on repurchase intention, customer satisfaction with repurchase intention and service quality has a significant positive influence on repurchase intention through customer satisfaction. However, there is an insignificant positive influence between experiential marketing on customer satisfaction, experiential marketing on repurchase Intention, and experiential marketing on repurchase decisions through customer satisfaction.