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Journal : Jurnal Multidisiplin Sahombu

The Influence Of Leadership Style And Work Motivation On Improving Employee Performance At The Turi Lamongan District Office Shelvi Yulian Lesatari; Sabilar Rosyad; Indira Shofia Maulida
Jurnal Multidisiplin Sahombu Vol. 4 No. 01 (2024): Jurnal Multidisiplin Sahombu, 2024
Publisher : Sean Institute

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Abstract

Performance is the result of work in quality and quantity that can be achieved by an employee in carrying out tasks in accordance with the responsibilities given to him through strategic planning of an organization. This study aims to analyze the factors that influence employee performance at the Turi Lamngan District Office. This study uses quantitative research and data obtained from questionnaires filled out by respondents. The population obtained was 42 employees and the sample used was based on the total sample of 42 respondents. The tool used for data processing is SPSS with multiple linear regression analysis techniques. The results showed that Leadership Style and Motivation partially affect employee performance. Simultaneously, Leadership Style and Motivation partially affect employee performance. Motivation has the most dominant effect on employee performance.
Influence Of Price, Location And Quality Of Service Towards Customer Loyalty Mediated By Satisfaction (Study On Consumers Of Lamongan Boran Rice) Safiratun Najah; Sabilar Rosyad; Indira Shofia Maulida
Jurnal Multidisiplin Sahombu Vol. 4 No. 01 (2024): Jurnal Multidisiplin Sahombu, 2024
Publisher : Sean Institute

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Abstract

The development of the culinary industry is increasing, initially only as consumption, now it is a lifestyle. Culinary in Lamongan City has a role in economic growth in Indonesia, namely Nasi Boran. This study aims to analyze the factors that influence the loyalty of Nasi Boran customers in Lamongan. This study uses quantitative research and data obtained from questionnaires filled out by respondents. The population used includes all consumers who have consumed Nasi Boran Mbak Ita Lamongan and the sample used based on Hair's formula was 160 respondents. Data analysis using PLS-SEM. The results showed that price, location and service quality had no effect on customer loyalty. Price and service quality have no effect on customer satisfaction. Location has an effect on customer satisfaction. Customer satisfaction has no effect on customer loyalty. Price and service quality have no effect on customer loyalty mediated by satisfaction. Location affects customer loyalty mediated by satisfaction.