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All Journal Jurnal Informatika dan Teknik Elektro Terapan Biosel: Biologi Science and Education JURNAL PENDIDIKAN TAMBUSAI Jurnal Pengabdian Magister Pendidikan IPA Jurnal Ilmu Pendidikan dan Humaniora Mosaic: Jurnal Pengabdian Kepada Masyarakat Jurnal Ilmu-Ilmu Pertanian
Akbar, M. Ali
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Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Education Energy Environmental Science Languange, Linguistic, Communication & Media Social Sciences Other

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Journal : Jurnal Informatika dan Teknik Elektro Terapan

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IMPLEMENTASI METODE WEBQUAL 4.0 TERHADAP KEPUASAN MAHASISWA PADA PENGGUNAAN SISTEM INFORMASI AKADEMIK (SIAKAD) UNIVERSITAS PRABUMULIH Akbar, M. Ali; Fajriyah, Fajriyah; Wijaya, Khana
Jurnal Informatika dan Teknik Elektro Terapan Vol 12, No 3S1 (2024)
Publisher : Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/jitet.v12i3S1.5384

Abstract

The rapid development of information and communication technology has driven increased efficiency across various sectors, including academics. The Academic Information System (SIAKAD) at Universitas Prabumulih is an integrated service for lecturers, students, and staff to support academic activities. This study aims to evaluate user satisfaction with SIAKAD using the Webqual 4.0 model, which assesses website quality based on three dimensions: usability quality, information quality, and service interaction quality, and their impact on user satisfaction. The results of this study are expected to provide a comprehensive overview of SIAKAD's strengths and weaknesses, serving as a foundation for future system improvements.Keywords: SIAKAD, User Satisfaction, Webqual 4.0 Method
IMPLEMENTASI METODE WEBQUAL 4.0 TERHADAP KEPUASAN MAHASISWA PADA PENGGUNAAN SISTEM INFORMASI AKADEMIK (SIAKAD) UNIVERSITAS PRABUMULIH Akbar, M. Ali; Fajriyah, Fajriyah; Wijaya, Khana
Jurnal Informatika dan Teknik Elektro Terapan Vol. 12 No. 3S1 (2024)
Publisher : Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/jitet.v12i3S1.5384

Abstract

The rapid development of information and communication technology has driven increased efficiency across various sectors, including academics. The Academic Information System (SIAKAD) at Universitas Prabumulih is an integrated service for lecturers, students, and staff to support academic activities. This study aims to evaluate user satisfaction with SIAKAD using the Webqual 4.0 model, which assesses website quality based on three dimensions: usability quality, information quality, and service interaction quality, and their impact on user satisfaction. The results of this study are expected to provide a comprehensive overview of SIAKAD's strengths and weaknesses, serving as a foundation for future system improvements.Keywords: SIAKAD, User Satisfaction, Webqual 4.0 Method
Co-Authors AA Sudharmawan, AA Aini Ramadila Amalia, Hanifa Amiruddin Amiruddin Cut Salsabila Meutiasari Devi Anisa Dian Syahputri Dwi Syaravicena Dyah Ayuwati Waluyo Elsya, Muhammad Ikhza Euriga, Epsi Fajriyah, Fajriyah Fitria Almahliza Injana, Zuhri Khairuddin - Khairun Nisa Khairunnisa Lisapaly, Marlen Maghribi, Berlian Setya Mardiah Mardlotillah, Daffa Munanto, Totok Sevenek Mundari, M. Masum Pepayosa, Enca Rau, Vio Eklesia Yulia Riri Okra Septiani Septiani Sri Jayanthi Suci Nurlida Sapitri Sulastri, Lusi Tiara Amanda Lestari Viska Annisa Sabrini Wijaya, Khana Yani, Yuni Ay Yoelianto, Yassmin Athaya Zahara, Arini Shinta Zunita, Nia