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All Journal JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Pakem : Jurnal Pengabdian Kepada Masyarakat Jurnal Studi Ilmu Sosial dan Politik Jurnal Administrasi Karya Dharma Semar : Jurnal Sosial dan Pengabdian Masyarakat Lok Seva: Journal of Contemporary Community Service PUBLICUS: JURNAL ADMINISTRASI PUBLIK Holistik Analisis Nexus Politeia : Journal of Public Administration and Political Science and International Relations Community Services: Sustainability Development Perkembangan Kajian Sosial EVOKASI: Jurnal Kajian Administrasi dan Sosial Terapan
Almahdali, Humairah
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Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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ANALISIS KINERJA PEGAWAI DALAM PELAYANAN PUBLIK: STUDI KASUS PADA KANTOR KECAMATAN MARLASI KABUPATEN KEPULAUAN ARU Ahmad Rosandi Sakir; Bahasoan, Aminah; Almahdali, Humairah
EVOKASI: Jurnal Kajian Administrasi dan Sosial Terapan Vol. 3 No. 2 (2024): EVOKASI
Publisher : Sekolah Vokasi, Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/evokasi.v3i2.1741

Abstract

Permasalahan dalam pelayanan di Kantor Camat Marlasi seringkali terkait dengan sejumlah aspek kritis yang memengaruhi kualitas layanan publik, Berupa (1). keterampilan dan kompetensi, (2) Manajemen Waktu, (3) Beban Kerja, (4). Etika dalam PelayanaN Publik. Penelitian ini mengadopsi pendekatan deskriptif kualitatif untuk menganalisis kinerja pegawai dalam pelayanan publik di Kecamatan Marlasi, Kabupaten Kepulauan Aru. Lokasi penelitian berfokus di Kecamatan Marlasi, Kabupaten Kepulauan Aru. Informan penelitian terdiri dari pegawai di Kantor Camat Marlasi yang terlibat dalam proses pelayanan publik, seperti administratif, perizinan, dan kegiatan lainnya. Selain itu, masyarakat yang menjadi pengguna layanan di kecamatan tersebut juga menjadi informan penting untuk mendapatkan perspektif mereka terhadap kinerja pegawai. Penelitian menyoroti pentingnya evaluasi kompetensi pegawai di Kantor Camat Marlasi, Kepulauan Aru. Keahlian teknis, keterampilan interpersonal, dan pengetahuan menjadi pondasi utama untuk tugas administratif dan pelayanan kepada masyarakat. Camat Marlasi menegaskan bahwa kompetensi, terutama pengetahuan aturan administrasi dan keterampilan teknis, kunci dalam pelayanan yang memuaskan, sesuai teori manajemen sumber daya manusia. Keterampilan interpersonal juga penting dalam pelayanan publik, didukung oleh teori komunikasi organisasi. Analisis kompetensi, termasuk pemahaman pengetahuan teknis, kepatuhan aturan, dan e-government, mencerminkan pendekatan modern. Identifikasi pengembangan melalui analisis kompetensi mendukung pendekatan pembinaan sumber daya manusia. Kesimpulannya, penekanan pada kompetensi dan etika pegawai di Kantor Camat Marlasi dapat meningkatkan kualitas layanan publik dan membangun kepercayaan masyarakat.
Dinamika Kebijakan Pengelolaan Lingkungan Hidup di Kota Ambon: Tantangan dan Strategi Menuju Pembangunan Berkelanjutan Almahdali, Humairah
Jurnal Ilmiah Muqoddimah: Jurnal Ilmu Sosial, Politik dan Hummaniora Vol 8, No 4 (2024): November 2024
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jim.v8i4.2024.%p

Abstract

Artikel ini menganalisis dinamika kebijakan pengelolaan lingkungan hidup di Kota Ambon, serta tantangan dan strategi menuju pembangunan berkelanjutan. Melalui pendekatan kualitatif, kami menganalisis kebijakan-kebijakan lingkungan yang telah diterapkan di Kota Ambon, termasuk keberlanjutannya dan hambatan-hambatan yang dihadapi dalam implementasinya. Hasilnya menunjukkan bahwa meskipun upaya telah dilakukan untuk meningkatkan pengelolaan lingkungan, masih ada banyak tantangan yang perlu diatasi, seperti kurangnya sumber daya, kurangnya kesadaran masyarakat, dan kurangnya koordinasi antara berbagai pemangku kepentingan. Untuk mengatasi tantangan-tantangan ini, strategi yang holistik dan berkelanjutan diperlukan, termasuk penguatan kapasitas, partisipasi masyarakat yang lebih besar, penggunaan teknologi hijau, dan peningkatan kerjasama antarlembaga. Dengan menerapkan strategi ini, Kota Ambon dapat mencapai pembangunan berkelanjutan yang berkelanjutan, yang memperhatikan kebutuhan lingkungan hidup dan kesejahteraan masyarakatnya. Penelitian ini memberikan wawasan berharga bagi pembuat kebijakan, praktisi, dan peneliti yang tertarik dalam pengelolaan lingkungan hidup dan pembangunan berkelanjutan di wilayah perkotaan Indonesia.Kata kunci: Dinamika Kebijakan; Kebijakan Lingkungan Hidup; Strategi Pengelolaan Lingkungan
Analysis of the Performance of the Sub-District Government in Public Services in Lamuru Sub-District, Bone Regency Sakir, Ahmad Rosandi; Almahdali, Humairah; Amaliah, Yusriah
Politeia : Journal of Public Administration and Political Science and International Relations Vol. 1 No. 1 (2023): October 2023
Publisher : Indonesian Scientific Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61978/politeia.v1i1.79

Abstract

The quality of public services provided by government bureaucracy has significantly fallen short of expectations, particularly when considering accountability, responsibility, service orientation, and effectiveness. One of the evident issues is the apparent negligence towards the importance of service users in the implementation of public services. Given the analyzed background problems, the primary research question revolves around understanding the performance of the government sub-district Lamuru in delivering public services. To address this question, the research aims to investigate the performance of the government sub-district Bone in public services and identify the determining factors influencing this performance. The study employs a descriptive-analytic technique for treatment and analysis. The data sources for this research include civil servants working in the sub-district Lamuru office and members of the public. The selection of data sources utilizes random sampling, resulting in a sample size of 80 individuals. Upon analyzing the data, the research concludes that the service quality from the apparatus performance in the sub-district Lamuru is deemed good, yet there is still room for improvement to optimize the overall effectiveness of public services.
PELATIHAN WRITING SKILL DALAM PENULISAN ARTIKEL ILMIAH BERSAMA PERSEKUTUAN PELAJAR RIRING-RUMAHSOAL AMBON (PRRA) Makaruku, Nathalia Debby; Afdhal, Afdhal; Manuputty, Pieter Hendra; Almahdali, Humairah; Salampessy, Maryam
PAKEM : Jurnal Pengabdian Kepada Masyarakat Vol 2 No 2 (2022): Pakem : Jurnal Pengabdian Kepada Masyarakat
Publisher : Universitas Pattimura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/pakem.2.2.108-116

Abstract

Writing scientific papers is considered an important skill to be mastered by students. This relates to the writing of scientific papers as part of the tridharma of higher education. On the other hand, writing scientific papers can stimulate the growth of critical, analytical, and new ideas. However, many students complain that they lack ideas and can't find anything interesting to write about. In fact, many of them have to extend their study period because they have not finished their thesis. This is all constrained by the low ability of writing scientific papers among students. Therefore, the community service that the author does is training in writing skills (writing skills) in writing scientific papers at the Riring-Rumasalah Ambonese Student Association (PRRA). This training is carried out with a classical training pattern and focus group discussions in small groups. The results of this training show that the students' ability to write scientific articles is quite low, so they need further assistance
Analysis of Public Service Quality at the Sirimau Sub-District Office in Ambon City Almahdali, Humairah; Sakir, Ahmad Rosandi
Perkembangan Kajian Sosial Vol. 1 No. 1 (2024): April 2024
Publisher : Teras Kampus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69616/p.v1i1.7

Abstract

This research aims to understand the evaluation of public service quality at the Sirimau Sub-District Office in Ambon city, which will be analyzed using the Servqual Method. The research method used in this analysis is qualitative descriptive. This research will be conducted at the Sirimau Sub-District Office, Ambon City, Maluku. The research informants consist of 10 people from various elements, including sub-district office employees, sub-district government elements, and community members receiving services from the sub-district office. This research reveals several key aspects that influence the quality of public services at the Sirimau Sub-District Office. Firstly, reliability is the main focus, which includes the implementation of tasks according to standards and proficiency in using aids. Furthermore, the responsiveness of employees in responding to the needs and complaints of the community is a determinant factor of user satisfaction. The importance of insurance or guarantees in providing protection and certainty to the community is also revealed in this research. Additionally, the empathetic, friendly, and appreciative attitude of the officers helps build a good relationship with the community. Lastly, in terms of physical evidence, although most indicators are considered good, There are still issues regarding the comfort of the service area that need to be addressed promptly
Co-Authors Afdhal Afdhal Ahmad Rosandi Sakir Amaliah, Yusriah Aminah Bahasoan Makaruku, Nathalia Debby Normawati Normawati, Normawati Pieter Hendra Manuputty Salampessy, Maryam Sugian Nurwijaya