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All Journal Jurnal Penelitian dan Evaluasi Pendidikan Suluah Bendang: Jurnal Ilmiah Pengabdian Kepada Masyarakat Jurnal Kajian Pariwisata dan Bisnis Perhotelan Al-Ihtiram: Multidisciplinary Journal of Counseling and Social Research Manaruko: Jurnal Pengabdian Masyarakat
Fran Serano Andres
UNP
Religion Humanities Astronomy Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Video Profil Nagari Dalam Rangka Penunjang Informasi Data Nagari Koto Tangah Kecamatan Tilatang Kamang Ade santika Wahyudi; Rodatul Jannah; Annisa Septiani; Ayu Anandika Putri Anjani; Fran Serano Andres
Manaruko: Jurnal Pengabdian Masyarakat Vol. 3 No. 1 (2024): Manaruko: Jurnal Pengabdian Masyarakat
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/manaruko.v3i1.33

Abstract

This research aims to find out the nagari profile video can support data information from the assets of Nagari Koto Tangah, Tilatang Kamang District. The method used in this article is a qualitative research method by describing according to the data obtained. The data used in this research consists of 2 data, namely sources and data from the Medium Term Development Plan (RPJM) Nagari Koto Tangah. Meanwhile, the data used in taking video profiles from (RPJM) and observations made by the team. The result of this research is the nagari profile video can support data information on nagari koto tangah, Tilatang Kamang District
Analisis Kepuasan Kerja Karyawan di Harris Resort Barelang Batam Fedrya, Nurul Qurrota Aini; Surenda, Rian; Andres, Fran Serano
JURNAL KAJIAN PARIWISATA DAN BISNIS PERHOTELAN Vol 5 No 1 (2024): Jurnal Kajian Pariwisata dan Bisnis Perhotelan
Publisher : Departemen Pariwisata Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jkpbp.v5i1.54872

Abstract

Written based on the results of pre-research on employees at Harris Resort Barelang Batam on the job satisfaction they get and the purpose of this research is to analyze the job satisfaction of employees at Haris Resort Barelang Batam. Data collection techniques by distributing questionnaires. Quantitative descriptive research with clausal associative method. The population is Pruposive Sampling technique with primary data, job satisfaction at Harris Resort Barelang Batam was in the unfavorable category, amounting to 46.4%, in the range of scores 64-<75.
Pengaruh Lingkungan Kerja dan Budaya Organisasi Terhadap Loyalitas Kerja Karyawan Whiz Prime Hotel Kota Padang Aldiman, Aldiman; Abrian, Youmil; Andres, Fran Serano
JURNAL KAJIAN PARIWISATA DAN BISNIS PERHOTELAN Vol 4 No 3 (2023): Jurnal Kajian Pariwisata dan Bisnis Perhotelan
Publisher : Departemen Pariwisata Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jkpbp.v4i3.62972

Abstract

This research was conducted of this research is the work loyalty of Whiz Prime Hotel Padang employees which is influenced by the work environment and organizational culture. The aims of this study: 1) To know the effect of work environment and organizational culture on employee loyalty, 2) to describe work environment, 3) to describe organizational culture, 4) to describe employee loyalty. And the type of research used is quantitative research with a causal associative approach. The research was conducted at Whiz Prime Hotel Padang. For the population of this study as many as 62 people. And for the selection of this research sample, namely a saturated sample with a total of 62 people. And the data collection technique used is the Likert Scale which has been tested for its validity and reliability. The analysis technique of this study used multiple linear regression analysis which was processed with the help of the SPSS version 26.00 program. So the results of the study show that 1) There is a significant influence of the work environment and organizational culture on employee loyalty by 55.7%, 2) the work environment is in the fairly good category with an achievement score of 45%, 3) Organizational culture is in the category quite good with an achievement score of 42%, 4) Employee Loyalty is also in the fairly good category with an achievement score of 36%.
An evaluation of e-learning of entrepreneurship course: Learning alternative during Covid-19 pandemic for university students Ernawati, Ernawati; Dewi, Muharika; Rosalina, Linda; Ferdian, Feri; Andres, Fran Serano
Jurnal Penelitian dan Evaluasi Pendidikan Vol 26, No 1 (2022)
Publisher : Graduate School, Universitas Negeri Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21831/pep.v26i1.44073

Abstract

This research was conducted to present recommendations on the implementation of e-learning courses Entrepreneurship during the Covid-19 pandemic. The evaluation refers to model Kirkpatrick's with Level 1: Satisfaction, Level 2: Learning, Level 3: Behavior, and Level 4: Impact. The research used a quantitative method with data analysis using percentage techniques. The sample was 307 students who had attended Entrepreneurship courses using e-learning. Data were collected using a questionnaire distributed via Google form. The results show that the evaluation level 1: student satisfaction in learning, on average of 67% and 33% of the other feeling dissatisfied and less able to accept entrepreneurship learning optimally. Level 2 evaluation: learning outcomes, data cognitive, affective, and psychomotor have an average improvement. Evaluation level 3: there was an average improvement of only 18 points on entrepreneurial behavior. Evaluation level 4: 53% of students respond that e-learning is suitable for sustainable use, 59% give the opinion that e-learning is effective in increasing the ability to be an entrepreneurial, and 52% undertake entrepreneurial activities after participating in e-learning. The recommendation of this study's results is to continue learning by using e-learning by paying attention to process factors and combining it with learning, which refers more to implementing entrepreneurial projects to improve psychomotor competence and entrepreneurial behavior in the future.
Peran Kualitas Pelayanan Dalam Memediasi Pengaruh Harga Terhadap Kepuasan Tamu Menginap Di Hotel Mersi Bukittinggi Fajarwati, Khafifah; Abrian, Youmil; Andres, Fran Serano
JURNAL KAJIAN PARIWISATA DAN BISNIS PERHOTELAN Vol 5 No 2 (2024): Jurnal Kajian Pariwisata dan Bisnis Perhotelan
Publisher : Departemen Pariwisata Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jkpbp.v5i2.48972

Abstract

This research is based on the background based on the response of visitors to the Mersi Bukittinggi hotel which can be seen from the slow response to guests at check-in and chek out, getting complaints from guests because the room booked is not as desired, high room prices during high season. The purpose of this study was to determine the effect of price on guest satisfaction with service quality as a mediating variable at Hotel Mersi Bukittinggi. The population in this study amounted to 698 people and the research sample amounted to 88 people. The data collection technique used a questionnaire with a Likert scale. The data analysis technique consists of descriptive data, path analysis and hypothesis testing. The results of the study describe that price has a direct effect on guest satisfaction, descriptively that the price is in the good category with an achievement rate of 45.4%. Price has a direct effect on service quality seen from the value of t count> t table (2.627> 1.67).
Pengaruh Dimensi Sensory Experience Terhadap Revisit Intention: Studi Pada Konsumen Singgah Coffee and Eatery Padang Putri, Amanda; Surenda, Rian; Andres, Fran Serano
JURNAL KAJIAN PARIWISATA DAN BISNIS PERHOTELAN Vol 5 No 3 (2024): Jurnal Kajian Pariwisata dan Bisnis Perhotelan
Publisher : Departemen Pariwisata Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jkpbp.v5i3.73372

Abstract

This research aims to describe the sensory experiences associated with revisit intentions. The study benefits from utilizing five sensory experience indicators sight, sound, smell, touch, and taste to enhance consumer revisit intentions. The methodology applied is a quantitative descriptive approach combined with causal associative techniques. Conducted in July 2024 at Singgah Coffee and Eatery, the research focuses on consumers who have visited in the past six months. Samples were gathered using a non-probability sampling method, targeting individuals aged 17 and above who have visited Singgah Coffee and Eatery at least once. The data type collected is primary data, obtained through the distribution of pre-prepared questionnaires. A Likert scale was employed in the development of the research instrument, featuring positively framed statements. The findings indicate that sensory experiences significantly influence customers’ desire to return to Singgah Coffee and Eatery.
KEPEMIMPINAN TRANSFORMASIONAL SEBAGAI SOLUSI PENGEMBANGAN KONSEP SMART CITY MENUJU ERA SOCIETY 5.0: SEBUAH KAJIAN LITERATUR [TRANSFORMATIONAL LEADERSHIP AS A SOLUTION FOR THE DEVELOPMENT OF THE SMART CITY CONCEPT IN THE SOCIETY ERA: A LITERATURE REVIEW] Ardinata, Rayhand Putra; Rahmat, Hayatul Khairul; Andres, Frans Serano; Waryono, W
Al-Ihtiram: Multidisciplinary Journal of Counseling and Social Research Vol 1, No 1 (2022): Mei
Publisher : Perkumpulan Ahli Bimbingan dan Konseling Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59027/alihtiram.v1i1.206

Abstract

The emergence of the concept of the era of society 5.0 which is a development of the era of the industrial revolution 4.0 which puts people forward as a source of innovation and cannot be separated from technology makes human problems in urban areas easier to solve, one of which is the concept of a smart city. To realize a smart city requires an innovative and transformative leader. Therefore, this paper aims to examine transformational leadership as a solution for developing the smart city concept in the era of society 5.0. The writing method used is a literature study. The findings of this study are transformational leadership or known as smart integrated leadership is one solution to realize the smart city concept in the era of society 5.0 because this leadership model is able to bring change to the era of society 5.0 by prioritizing three important aspects, namely smart people, smart governance and smart infrastructure, technology and environment.
Peran Alternative Job Opportunity dalam Memoderasi Pengaruh Work Engagement dan Job Satisfaction terhadap Turnover Intention di Industri Perhotelan Abrian, Youmil; Lisna, Yuke Permata; Andres, Fran Serano; Afni, Fauza
JURNAL KAJIAN PARIWISATA DAN BISNIS PERHOTELAN Vol 6 No 1 (2025): Jurnal Kajian Pariwisata dan Bisnis Perhotelan
Publisher : Departemen Pariwisata Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jkpbp.v6i1.77572

Abstract

This study is motivated by the discovery of several facts about the problem of high turnover rates, in the hotel industry in West Sumatra, and there are a lot of employee movement from one hotel to another. The purpose of this study was to determine the role of Alternative Job Opportunity moderating the effect of Work engagement and Job satisfaction on Turnover Intention in the hospitality industry in West Sumatra Indonesia. This research is a quantitative type of causal associative approach with a survey method. The population of this study is staff who have worked for more than 1 year in the hospitality industry in West Sumatra. The sample technique used is purposive sampling. Collecting data for this study by distributing questionnaires that have been tested for validity and reliability. Data analysis using moderation regression with smart PLS 3.0 software. research results (1) There is a negative and significant influence between work engagement variables and turnover intention. (2) A negative and significant effect of job satisfaction on turnover intention was found (3) Simultaneously, a significant effect was found between the variables of work engagement and job satisfaction on turnover intention (4) Alternative Job Opportunity is able to moderate the effect of work engagement and job satisfaction on turnover intention significantly.
Pengaruh Teknologi Hotel (Smart Hospitality) Terhadap Loyalitas Tamu Dengan Mediasi Kepuasan Tamu Hotel Andres, Fran Serano; Mardin, Aznil
JURNAL KAJIAN PARIWISATA DAN BISNIS PERHOTELAN Vol 6 No 2 (2025): Jurnal Kajian Pariwisata dan Bisnis Perhotelan
Publisher : Departemen Pariwisata Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jkpbp.v6i2.81772

Abstract

This study aims to analyze the effect of hotel technology (smart hospitality) on guest loyalty, mediated by guest satisfaction. The adoption of technology in the hospitality industry has become a key factor in enhancing competitiveness and guest experience. This study employs a quantitative approach with an explanatory design using Structural Equation Modeling (SEM) based on PLS, involving 195 respondents who are guests of star-rated hotels in West Sumatra. The variables measured include Smart Hospitality Technology (Perceived Ease of Use and Perceived Usefulness), Guest Satisfaction, and Guest Loyalty. The results indicate that Perceived Ease of Use (β=0.242, p<0.001) and Perceived Usefulness (β=0.192, p<0.001) have a significant positive effect on guest satisfaction. Guest satisfaction has a significant positive effect on guest loyalty (β=0.563, p<0.001). The mediation test shows that guest satisfaction mediates the relationship between Perceived Ease of Use (β=0.136, p<0.001) and Perceived Usefulness (β=0.108, p<0.001) on guest loyalty. These results confirm that the implementation of hotel technology that is easy to use and beneficial can increase guest satisfaction, which in turn contributes to guest loyalty. These findings have practical implications for hotel management in developing digitalization strategies focused on the guest experience.
Pokdarwis Revitalization In The Development Of Kilalang Nagari Lubuak Batingkok Tourism Village Ernawati, Ernawati; Tasrif, Nabila; Andres, Fran Serano
Suluah Bendang: Jurnal Ilmiah Pengabdian Kepada Masyarakat Vol 23, No 3 (2023): Suluah Bendang: Jurnal Ilmiah Pengabdian kepada Masyarakat
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/sb.05200

Abstract

Revitalization is the process of conserving or revitalizing something that was previously less powerful. The goal of this project is to restructure Kilalang tourism management and tackle difficulties that arise at tourist sites. This community service initiative is a cooperation between the Wali Nagari and the Lubuak Batingkok Village people. However, there are various difficulties in carrying out activities, one of which is that Pokdarwis has yet to be developed and executed in line with maximal job tasks and functions. Coordination with the Lubuak Batingkok Village Pokdarwis, shared commitment, mapping the potential and issues of Kilalang tourism, and implementation of the vision, mission, work plan, and regulations will be utilized as the approach method. Promotion, collaboration formation, and monitoring and evaluation are all part of the process.
Co-Authors Ade santika Wahyudi Afni, Fauza Aldiman, Aldiman Annisa Septiani Ardinata, Rayhand Putra Ayu Anandika Putri Anjani Budayawan, Khairi Dewi, Muharika Ernawati Ernawati Fajarwati, Khafifah Fedrya, Nurul Qurrota Aini Ferdian, Feri Hayatul Khairul Rahmat Lise Asnur Mardin, Aznil Nabila Tasrif putri, amanda Rodatul Jannah Rosalina, Linda Surenda, Rian Waryono, W Youmil Abrian Yuke Permata Lisna