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Optimization of Services in Workshops Thanks to The Use of a Website-Based Information System Wahyuni, Novira; Marwa, Safni; Rusnedy, Hidayati
Journal of Engineering Science and Technology Management (JES-TM) Vol. 6 No. 1 (2026): Maret 2026
Publisher : Journal of Engineering Science and Technology Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jestm.v6i1.359

Abstract

The Berkat Yakin Workshop still implements a manual service and data recording system, causing various problems such as difficulties in managing service data, service history, and uncertainty in estimating time and costs for customers. This research aims to optimize services at the Yakin Blessing Workshop through the development of a website-based information system. The system development method used is the Framework for the Application of System Thinking (FAST) with stages of scope definition, problem analysis, requirements analysis, logical design, physical design, construction and testing, and installation and delivery. The system was developed using the Laravel framework with MySQL databases and Unified Modeling Language (UML) modeling. The system test was carried out using Blackbox Testing with the Equivalence Partitioning technique. The results of the study show that the website-based information system is able to improve the operational efficiency of the workshop, make it easier to manage service and customer data, and provide convenience for customers in booking services and obtaining information on estimated costs and processing time. Thus, the system developed is considered to be able to improve the quality of service at the Yakin Blessing Workshop.
Designing a Web-Based Online Opinion Polling System (Case Study: Kampar Regency Transportation Agency) Marwa, Safni; Adeswastoto, Hanantatur; Finanda, Syawalan
Journal of Engineering Science and Technology Management (JES-TM) Vol. 5 No. 2 (2025): September 2025
Publisher : Journal of Engineering Science and Technology Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jestm.v5i2.426

Abstract

This study aims to design a web-based online polling system for the Kampar Regency Transportation Agency to improve the effectiveness and efficiency of gathering community aspirations. Public opinion is a crucial foundation for policy-making, particularly in supporting the “Smart Transportation System” initiative. The study was conducted using the Prototyping development model, which includes requirement gathering, quick design, and iterative evaluation. Data collection involved literature reviews, obersrvations, and interviews with agency officials to identify challenges such as geographical barriers and decentralized communication channels. The system was designed using Unified Modelling Language (UML), including Use Case, Activity, and Class Diagrams, to provide a structured blueprint for both the user interface and database. The results demonstrate that the transition from convetional to digital methods provides a centralized, transparent, and accessible platform for the public. The significance of this research lies in its contribution to local government digital transformation, ensuring that community feedback is systematically documented and accurately processed. This system serves as a scalable solution for enchancing public participation and supporting data driven policy evaluation in Kampar Regency.
Financial Management Application Design and DevelopmentAndroid Based (Case Study: Undergraduate Students of Pahlawan Tuanku Tambusai University) Maswir, Adam Winanda; Marwa, Safni; Setiawan, Beny
Journal of Engineering Science and Technology Management (JES-TM) Vol. 6 No. 1 (2026): Maret 2026
Publisher : Journal of Engineering Science and Technology Management

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Personal financial management is a crucial aspect of maintaining financial stability, especially for students who often face financial constraints and difficulty recording daily transactions. This study aims to design and build anAndroid-based financial management application using the Flutter framework and Firebase as a database. The research method used was a prototype method, consisting of requirements gathering, system design, prototype creation, user evaluation, implementation, and testing. Data was obtained through interviews and observations with students at Pahlawan Tuanku Tambusai University, Bangkinang Kota District, Kampar Regency, Riau, many of whom still lack good financial record-keeping habits. The developed application provides features for recording income and expenses, budget planning, graphical financial reports, and fund allocation notifications. Black-box testing results indicate that the application meets user needs, is easy to use, and can help students track their finances more effectively and efficiently. Therefore, this application is expected to be a practical solution for improving financial literacy and student financial management habits.