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All Journal Conference on Innovation and Application of Science and Technology (CIASTECH) Jurnal Alwatzikhoebillah : Kajian Islam, Pendidikan, Ekonomi, Humaniora Pangripta Jurnal Ilmiah Kajian Perencanaan Pembangunan TGO Journal of Community Development Jurnal Pengabdian Masyarakat dan Riset Pendidikan
Fadilah, Mega Fianita
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Understanding Organizational Commitment Dynamics:Perspectives From Malang District Government Apparatus Fadilah, Mega Fianita; Kirana, Prambayu Candra
PANGRIPTA Vol. 7 No. 1 (2024): Pangripta Jurnal Ilmiah Kajian Perencanaan Pembangunan
Publisher : Badan Perencanaan Pembangunan Kota Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (87.306 KB) | DOI: 10.58411/6346f309

Abstract

This study aims to investigate the dynamics of organizational commitment in the Malang District Government, focusing on the impact of organizational support on work discipline and the mediating role of organizational commitment. Employing a quantitative-explanatory approach, the research involved all Civil Servants (PNS) as the population. Data collection utilized a questionnaire distributed to 45 respondents selected through census sampling, with analysis conducted using Smart Partial Least Square (PLS)-3. Results indicate that while organizational support insignificantly affects work discipline, it significantly influences organizational commitment. Additionally, organizational commitment positively impacts employee work discipline. Notably, organizational commitment fully mediates the relationship between organizational support and employee work discipline within the National Land Agency of Malang Regency. This study emphasizes the significance of enhancing organizational support to foster organizational commitment, thereby improving employee work discipline.
HR DIGITAL TWIN: CREATING DIGITAL EMPLOYEE REPLICATION TO ENHANCE HUMAN RESOURCE MANAGEMENT Anam, Choirul; Fadilah, Mega Fianita; Rahmawati, Widiya
Conference on Innovation and Application of Science and Technology (CIASTECH) Vol. 7 No. 1 (2024): CIASTECH 2024 Potensi dan Dampak Artificial Intelligence (AI) di Era Society 5.
Publisher : Universitas Widyagama Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31328/ciastech.v7i1.6912

Abstract

Dalam era transformasi digital, manajemen sumber daya manusia menghadapi tantangan dan peluang baru yang kompleks. Konsep HR Digital Twin muncul sebagai solusi inovatif untuk meningkatkan efisiensi dan efektivitas dalam pengelolaan SDM. Penelitian ini mengeksplorasi penerapan teknologi digital twin dalam menciptakan replika digital yang dinamis dan adaptif dari karyawan, yang dapat mengubah praktik manajemen SDM secara fundamental. Tujuan utama penelitian ini adalah memahami bagaimana teknologi digital twin dapat memodelkan perilaku, kompetensi, dan dinamika karyawan dalam lingkungan virtual, serta mengeksplorasi dampaknya terhadap pengambilan keputusan strategis dan operasional SDM. Penelitian ini menggunakan pendekatan post-qualitative, yang menekankan hubungan erat antara teknologi, manusia, dan konteks organisasi. Data dikumpulkan tidak hanya mengandalkan wawancara atau observasi terstruktur, melainkan juga menggunakan berbagai sumber data yang bersifat dinamis dan interaktif. Hasil penelitian menunjukkan bahwa penggunaan digital twin memungkinkan perusahaan melakukan analisis prediktif, mempersonalisasi pengembangan karyawan, dan mengoptimalkan alokasi sumber daya. Kesimpulan utama dari penelitian ini adalah bahwa teknologi digital twin memiliki potensi besar untuk merevolusi manajemen SDM melalui penyediaan wawasan real-time yang akurat dan mendalam tentang kinerja serta pengembangan karyawan. Penelitian ini berkontribusi dalam memberikan perspektif baru tentang penggunaan teknologi canggih dalam praktik SDM dan membuka peluang penelitian lebih lanjut mengenai hubungan yang berkembang antara teknologi, agensi manusia, dan dinamika organisasi.
PENINGKATAN KUALITAS DAN EFISIENSI PRODUKSI DAIFUKU MOCHI QUEEN MELALUI INOVASI TEKNOLOGI Fairuzabadi, Ahmad; Fadilah, Mega Fianita; Pawestri, Hartini Prasetyaning; Wahyudi, Untung; Survival; Wijaya, Irsyad Maulana
Conference on Innovation and Application of Science and Technology (CIASTECH) Vol. 7 No. 1 (2024): CIASTECH 2024 Potensi dan Dampak Artificial Intelligence (AI) di Era Society 5.
Publisher : Universitas Widyagama Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31328/ciastech.v7i1.6979

Abstract

UMKM Daifuku Mochi Queen merupakan usaha kecil yang berfokus pada penjualan jajanan khas Jepang, mochi, dengan berbagai varian isian seperti buah-buahan segar dan fla aneka rasa. Dalam proses produksinya, UMKM ini menghadapi tantangan efisiensi, terutama dalam pengulenan adonan yang masih dilakukan secara manual dan memakan waktu. Program pengabdian kepada masyarakat ini bertujuan untuk meningkatkan kualitas dan efisiensi produksi melalui inovasi teknologi berupa pengadaan mesin penguleni adonan. Implementasi dari mesin ini berhasil meningkatkan efisiensi waktu pengulenan, yang sebelumnya membutuhkan 15 menit untuk 1,5 kg adonan, menjadi hanya 7 menit, atau peningkatan efisiensi sebesar 53%. Selain itu, penggunaan mesin ini juga meningkatkan konsistensi hasil adonan, yang berdampak positif pada kualitas produk mochi. Analisis lebih lanjut menunjukkan bahwa inovasi ini tidak hanya mengurangi beban kerja karyawan, tetapi juga membuka peluang peningkatan kapasitas produksi harian. Dampak dari program ini dirasakan langsung oleh mitra melalui percepatan proses produksi, yang mendukung peningkatan daya saing UMKM Daifuku Mochi Queen di pasar lokal.
Penerapan SOR dan ROP untuk Meningkatkan Efisiensi dan Keberlanjutan UMKM Kuliner Kedai Bakso Pemuda Spesial Kuah Bening Iswari, Hanif Rani; Sudiyono, Sudiyono; Fadilah, Mega Fianita; Bahtiar, Muhammad Yusuf; Zahroh, Viony Alfiyatu; Nur, Ayu Wandani Mustika Rahma Ba'its
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 2 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 2 (October 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i2.3308

Abstract

Kegiatan pengabdian kepada masyarakat ini bertujuan memperkuat sistem manajemen operasional Kedai Bakso Pemuda Spesial Kuah Bening melalui penerapan Standard Operating Routine (SOR) dan Reorder Point (ROP) sebagai instrumen peningkatan profitabilitas, kualitas layanan, dan keberlanjutan usaha. Pendampingan dilaksanakan pada tahun 2025 dengan pendekatan participatory action learning melalui observasi lapangan, wawancara mendalam, dan analisis dokumen operasional. Tahapan kegiatan meliputi: (1) identifikasi permasalahan produksi dan pengendalian bahan baku, (2) perancangan prosedur SOR untuk dua jenis produk—Pentol Halus dan Pentol Kasar—, serta (3) penyusunan sistem ROP berbasis kebutuhan harian, waktu tunggu pasokan, dan stok pengaman. Hasil kegiatan menunjukkan bahwa penerapan SOR meningkatkan konsistensi rasa, tekstur, dan kualitas produk melalui pengendalian waktu serta suhu yang terukur, sedangkan ROP mendukung efisiensi bahan baku dengan menekan pemborosan dan kekurangan stok. Sinergi keduanya berkontribusi terhadap efisiensi proses, pengendalian biaya, dan peningkatan profitabilitas. Dampak positif juga terlihat pada konsistensi kualitas dan ketahanan usaha jangka panjang. Meskipun kegiatan ini masih terbatas pada aspek produksi, hasilnya membuktikan bahwa standarisasi prosedur kerja dan sistem pengendalian persediaan yang terukur dapat menjadi strategi efektif bagi UMKM kuliner untuk meningkatkan kinerja, stabilitas, dan kepuasan pelanggan.
Pengaruh Orientasi Pelanggan dan Kemitraan terhadap Kinerja Pemasaran dengan Mediasi Kemampuan Pemasaran pada Outlet Retail Rokok Gudang Garam di Kota Pontianak Ari Priyanto; Indra, Ikhsan Prasetya; Fadilah, Mega Fianita; Sibuea, Budi Pratomo
Jurnal Alwatzikhoebillah : Kajian Islam, Pendidikan, Ekonomi, Humaniora Vol. 12 No. 1 (2026): Jurnal Alwatzikhoebillah : Kajian Islam, Pendidikan, Ekonomi, Humaniora
Publisher : Institut Agama Islam Sultan Muhammad Syafiuddin Sambas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37567/alwatzikhoebillah.v12i1.4686

Abstract

An 11% increase in tobacco excise tax led to a decline in sales of Gudang Garam’s main products in Pontianak in 2022. This condition underscores the importance of examining the company’s marketing strategies. Retail outlets in Pontianak have established strong relationships with Gudang Garam and apply a customer-oriented approach, which is expected to enhance their marketing performance. This study aims to examine the effects of customer orientation and partnership on marketing performance, with marketing capability serving as a mediating variable, among retail outlets in Pontianak. The study population consists of all retail outlets selling Gudang Garam cigarette products in Pontianak, with a sample of 100 respondents. Data were collected using questionnaires and analyzed using Structural Equation Modeling (SEM) with the Partial Least Squares (PLS) method. The results reveal that customer orientation and partnership have positive and significant effects on marketing performance. In addition, customer orientation and partnership also positively and significantly influence marketing capability. Furthermore, marketing capability is found to mediate the effects of customer orientation and partnership on marketing performance. The strongest effect is observed in the relationship between customer orientation and marketing performance, with a coefficient value of 0,677 and a p-value of 0,000. These findings indicate that customer orientation is a key factor in driving marketing performance, supported by marketing capabilities that are adaptive, innovative, and responsive to changing market demands.
HR Audit-Based SOP Development for Sustainable Workforce Retention in Culinary MSMEs Kedai Bakso Pemuda Spesial Kuah Bening Fadilah, Mega Fianita; Iswari, Hanif Rani; Sudiyono, Sudiyono; Bahtiar , Muhammad Yusuf; Zahroh, Viony Alfiyatu; Nur, Ayu Wandani Mustika Rahma Ba'its
TGO Journal of Community Development Vol. 3 No. 2 (2025): July - December
Publisher : Trescode Green Organization

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56070/jcd.2025.005

Abstract

This community service project was conducted to address the high turnover rate among mobile bakso sales employees at Kedai Bakso Pemuda Spesial Kuah Bening in Malang City. The initiative aimed to enhance workforce stability through a structured Human Resource Audit (HRA) and the development of Standard Operating Procedures (SOPs) based on job analysis and placement principles. The project applied a participatory action approach, involving both management and employees in diagnosing human resource problems and co-developing solutions. The HRA process included five key stages: problem identification, job analysis, job evaluation, job placement, and SOP formulation, followed by monitoring and review. Data were collected through structured interviews, observations, and performance record analysis. Findings revealed that unclear job boundaries, overlapping responsibilities, and a lack of standardized performance monitoring were the primary causes of employee dissatisfaction and turnover. As a result, four major SOPs were developed covering recruitment and orientation, route management, sales operation, and reporting procedures. These SOPs provided clear task guidelines, transparent performance metrics, and fair compensation mechanisms. Within two months of implementation, employee turnover decreased by 25%, and satisfaction levels improved significantly, especially regarding communication and role clarity. This program demonstrates that human resource auditing, when combined with participatory SOP design, can transform informal MSME labor structures into efficient and sustainable systems. The model offers a replicable framework for other small enterprises that rely on mobile or field-based sales personnel, promoting workforce professionalism and long-term business resilience.
Co-Authors Ahmad Fairuzabadi Ari Priyanto Choirul Anam AM Diponegoro Hanif Rani Iswari Indra, Ikhsan Prasetya Kirana, Prambayu Candra M. Yusuf Bahtiar, M. Yusuf Nur, Ayu Wandani Mustika Rahma Ba'its Pawestri, Hartini Prasetyaning Rahmawati, Widiya Sibuea, Budi Pratomo Sudiyono Sudiyono Survival Wahyudi, Untung Wijaya, Irsyad Maulana Zahroh, Viony Alfiyatu