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All Journal Jurnal Ilmiah Manajemen Kesatuan Bussman Journal : Indonesian Journal of Business and Management
Firgie, Daffaessa
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Economics, Econometrics & Finance Social Sciences

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ANALISIS PT. NESTLÉ INDONESIA DALAM MENGELOLA PERUBAHAN DAN MENANGGAPI PERSAINGAN DI ERA SOCIETY 5.0 BERDASARKAN MODEL KNOSTER Firgie, Daffaessa; Haludin, Guntur; Putri, Dhiza; Septiyani, Ais; Putra, Bima Aji; Chaska, M. Hilmana
Bussman Journal : Indonesian Journal of Business and Management Vol. 4 No. 3 (2024): Bussman Journal | September - Desember 2024
Publisher : Gapenas Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/buss.v4i3.274

Abstract

The Society 5.0 era brings major challenges for global companies, especially in terms of rapid and complex changes triggered by technologies such as artificial intelligence, the Internet of Things, and big data. PT. Nestlé Indonesia, as one of the major companies in the food and beverage industry, must manage change effectively to remain relevant and competitive in the global market. This study aims to analyze how PT. Nestlé Indonesia manages change and faces competition in the digital era using the Knoster Model as an analytical framework. The research method used is a qualitative approach with secondary data analysis from various sources, such as annual reports, articles, and company documents. The results of the study indicate that the success of change at PT. Nestlé Indonesia depends on clear vision communication, employee skill development, and motivation and support provided by leaders. The Knoster Model provides useful insights for planning and managing change by considering various important elements, such as skills, incentives, and leadership. This study also provides practical recommendations for Nestlé Indonesia in facing the challenges of change in the future.
Analysis of Feedback Responsiveness on Employee Performance Firgie, Daffaessa; Lunanda, Zahra Aurela; Subarkah, Firman; Putra, Bima Aji; Oktaviana, Narumi
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 3 (2024): JIMKES Edisi Mei 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v9i3.2536

Abstract

Feedback has a central role in Human Resources (HR) management, because it is an important tool in helping employees reach their maximum potential. This study adopts a quantitative approach to explore the relationship between feedback responsiveness and employee performance in service companies in South Jakarta. Data were collected from 120 employees using purposive sampling method from February to March 2023. Statistical analysis indicates a significant relationship between feedback responsiveness and employee performance. The results show that high feedback responsiveness positively affects employee performance, highlighting the importance of effective communication and constructive feedback in the workplace. These findings support management theories emphasizing the crucial role of feedback in enhancing motivation, job satisfaction, and employee performance. Additionally, this study integrates findings from previous research to enrich understanding of this relationship in the context of the service industry in South Jakarta. In conclusion, these results provide valuable insights for HR practitioners and other stakeholders in evidence-based decision-making in dynamic business environments.
Co-Authors Chaska, M. Hilmana Guntur Haludin Lunanda, Zahra Aurela Oktaviana, Narumi Putra, Bima Aji Putri, Dhiza Septiyani, Ais Subarkah, Firman