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THE IMPORTANCE EMPLOYEE ENGAGEMENT IN MEDIATING PERCEIVED ORGANIZATIONAL SUPPORT ON JOB PERFORMANCE Hasani, Syaiful; Churiyah, Madziatul
Nusantara Economics and Entrepreneurships Journals VOl.2,N0.1, (APRIL, 2024)
Publisher : PUSAT KEWIRAUSAHAAN UNIVERSITAS BALIKPAPAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59971/necent.v2i1.28

Abstract

Employee engagement mediates work performance and perceived organisational support in this study. This study examines how perceived organisational support affects job performance, employee engagement, and job performance in shoe SMEs in East Java, as well as whether employee engagement mediates the relationship between the two. Partial Least Squares regression using SmartPLS version 3.0 showed that perceived organisational support directly affected job performance. This suggests that organisational effectiveness improves with perceived support. Employee involvement indirectly impacts job performance. However, the indirect effect is still smaller than the direct effect of perceived organisational support on job performance, indicating that employee engagement owned by company employees cannot mediate the relationship. To boost employee performance, an organisation must increase perceived organisational support. To test model mediation, review employee involvement. Assessing employee performance and organisational support requires further assessments. Employee engagement can be influenced by internal and external influences, unlike many researches.
Enhancing loyalty in Islamic hospitals: Exploring customer experience as mediating variables Purnama, Chamdan; Rahmah, Mirhamida; Fatmah, Dinda; Hasani, Syaiful; Rahmah, Yusriyah; Rahmah, Zakiyah Zulfa; Mulyono, Sugeng; Anam, Chairul
Review of Islamic Social Finance and Entrepreneurship Volume 3 Issue 2, 2024
Publisher : Center for Islamic Economics and Development Studies [P3EI]

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/RISFE.vol3.iss2.art2

Abstract

Purpose – This study investigates the impact of service quality and corporate image on customer experience and loyalty within health institutions.Methodology – Utilizing a correlation research design, data were collected from 80 hospital patients using a purposive sampling technique. Data were analyzed using regression analysis in SPSS version 25.Findings – The findings reveal that Service quality and corporate image significantly enhance customer experience. Moreover, while service quality directly influences loyalty, the impact of corporate image on loyalty is mediated by customer experience.Implications – The study suggests Hospitals should focus on improving service efficiency, communication, and patient satisfaction in order to strengthen patient loyalty. Additionally, cultivating a positive corporate image through patient interactions can further enhance the customer experience, leading to increased loyalty. Originality – This study introduces a novel conceptual model that integrates customer experience as a mediating variable to explain loyalty dynamics in health institutions. This study's contributions are particularly relevant for hospital management, although the relatively small sample size may limit the broader applicability of the results.
Moderating effect of work experience on motivation and performance at Islamic hospital Purnama, Chamdan; Rahmah, Mirhamida; Fatmah, Dinda; Putri, Karina Ananda; Hasani, Syaiful; Rahmah, Yusriyah; Rahmah, Zakiyah Zulfa
Asian Journal of Islamic Management (AJIM) VOLUME 6 ISSUE 2, 2024
Publisher : Faculty of Business & Economics, Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/AJIM.vol6.iss2.art1

Abstract

Purpose – This study examined the moderating effect of work experience on the relationship between work motivation and employee performance at an Islamic hospital in East Java. It explores how varying levels of experience influence the impact of motivation on performance, providing insights into improving workforce effectiveness.Methodology – An explanatory design was used with a sample of 150 Islamic hospital employees selected using proportional sampling. Data were collected through structured questionnaires using a five-point Likert scale. Multiple and interaction regression analyses were performed using IBM SPSS Statistics version 25 to assess the relationships between work motivation, work experience, and employee performance as well as the moderating role of experience.Findings – The results show a significant positive relationship between work motivation and employee performance, with motivated employees consistently achieving higher performance levels. Work experience significantly moderated this relationship, amplifying the positive effect of motivation on performance. Employees with more experience experienced greater performance improvements when motivated, highlighting the critical role of experience.Implications – These findings provide practical insights for hospital management, suggesting that motivational strategies should consider different levels of experience. Customized training programs, experience-based development, and rewards aligned with work experience can enhance motivation and performance, and improve retention and organizational outcomes.Originality – This study contributes to the existing literature by providing empirical evidence of the moderating effect of work experience on the motivation-performance relationship in the healthcare sector, offering practical recommendations for experience-based employee management development strategies. Motivation strategies to optimize employee performance and enhance organizational outcomes.
Organizational Culture And Islamic Work Ethics On Teacher Performance: The Important Role Of Spiritual Work Motivation In Mediating Purnama, Chamdan; Rahmah, Mirhamida; Fatmah, Dinda; Hasani, Syaiful; Rahmah, Yusriyah; Rahmah, Zakiyah Zulfa
Jurnal Ilmiah Ekonomi Islam Vol 10, No 2 (2024): JIEI : Vol.10, No.2, 2024
Publisher : ITB AAS INDONESIA Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jiei.v10i2.12796

Abstract

The purpose of this study was to examine the influence of organizational culture and Islamic work ethic on teacher performance through spiritual work motivation. The sample of this study was 196 respondents of Islamic boarding school teachers in Madura region. The test method uses purposive random sampling with a minimum of occupying the homeroom level. Using the Smart PLS version 3.0 analysis technique results that organizational culture and Islamic work ethic does not directly affect teacher performance but indirectly affect teacher performance through Spiritual Work Motivation The results are relied upon to add knowledge to enrich the theory of human resource management and Islamic boarding school behavior theory, especially regarding teacher performance. In addition, it is hoped that this new model will assist future research in paying attention to the factors that can affect teacher performance. This research is a novelty research which develops the concept of work motivation into Spiritual Work Motivation based on Quran and Sunnah along with the principles of Islamic boarding schools in accordance with the research context, namely in Islamic boarding schools.
Optimizing SME Performance through ICT Diversification and Competence Development Strategies Purnama, Chamdan; Fatmah, Dinda; Rahmah, Mirhamida; Hasani, Syaiful; Rahmah, Yusriyah; Rahmah, Zakiyah Zulfa
Journal of Management and Entrepreneurship Research Vol. 5 No. 2 (2024)
Publisher : Universitas Islam Nahdlatul Ulama Jepara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34001/jmer.2024.12.05.2-50

Abstract

Objective: This study examines the moderating role of employee competence in the relationship between ICT diversification and employee performance in SMEs within the e-commerce shoe sector in East Java, Indonesia. Research Design & Methods: An explanatory approach was used, employing Moderated Regression Analysis (MRA) to test the hypothesis. Data were collected from 90 employees using standardized questionnaires and analyzed with IBM SPSS Statistics version 25. Findings: The results show that both ICT diversification and employee competency positively and significantly influence employee performance. The interaction between ICT diversification and employee competency further enhances the relationship between these factors and employee performance. Initially, the model demonstrated a strong relationship between ICT diversification and employee performance, which became even stronger when employee competency was included as a moderating variable. This indicates that employee competency plays a significant role in amplifying the positive effects of ICT diversification on performance. Implications and Recommendations: The findings offer practical insights for SMEs to improve performance through targeted ICT training and competency development. However, the study is limited to the e-commerce shoe sector in East Java, which may limit the generalizability of the results. Future research should expand to diverse industries and wider geographical locations to validate these findings. Contribution & Value Added: This research addresses the gap in understanding the moderating effect of employee competence on the relationship between ICT and performance in SMEs, offering new insights into strategic human resource management.
PENGUASAAN TEKNOLOGI INFORMASI DAN KOMUNIKASI SEBAGAI MODERATOR ANTARA KOMPETENSI GURU DAN KINERJA Purnama, Chamdan; Fatmah, Dinda; Rahmah, Mirhamida; Hasani, Syaiful; Rahmah, Yusriyah; Rahmah, Zakiyah Zulfa
JURNAL EDUCATION AND DEVELOPMENT Vol 13 No 1 (2025): Vol 13 No 1 Januari 2025
Publisher : Institut Pendidikan Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37081/ed.v13i1.6468

Abstract

Penelitian ini menyelidiki pengaruh kompetensi guru terhadap kinerja guru, dengan fokus khusus pada peran penguasaan TIK sebagai mediator dalam hubungan ini. Sebanyak 140 pendidik berpartisipasi sebagai responden, dan pengumpulan data dilakukan melalui kuesioner, dan penelitian ini menggunakan analisis regresi linier berganda yang diolah dengan IBM SPSS Statistics 25. Temuan menunjukkan bahwa kompetensi guru memiliki pengaruh yang signifikan dan positif terhadap kinerja guru. Selain itu, kemahiran dalam TIK ditemukan memediasi hubungan antara kompetensi guru dan kinerja. Kemampuan untuk memproses, memperoleh, menyusun, menyimpan, dan memanipulasi data berkontribusi terhadap kemahiran TIK, yang selanjutnya didukung oleh ketersediaan perangkat keras, perangkat lunak, dan infrastruktur jaringan yang lengkap yang disediakan oleh institusi. Dalam konteks Pondok Pesantren Sabilillah Sampang, tingkat kompetensi guru patut diacungi jempol, terutama dalam memanfaatkan pengetahuan, keterampilan, dan nilai-nilai yang sesuai dengan tuntutan profesional, memenuhi harapan pemberi kerja, dan berkontribusi pada pencapaian tujuan organisasi.
Providing Innovation Opportunities Can Increase Employee Satisfaction and Performance on Small and Medium Shoes Industry Hasani, Syaiful; Sudarmiatin, Sudarmiatin; Pradana, Ludi Wishnu
The Es Economics and Entrepreneurship Vol. 2 No. 02 (2023): The Es Economics And Entrepreneurship (ESEE)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esee.v2i02.176

Abstract

To be able to survive the global economic, every business organization is forced to continue to innovate and small and medium industry (SMEs) are deemed capable of winning the competition in the industry. SMEs have the freedom to move and innovate because they are still small in scope, so innovation are needed in order to have a competitive advantage. This study investigates the direct and indirect effects of strategic innovation on employee performance by analysing its influence on work satisfaction. The research sample consists of 120 employees from the small and medium shoe business in East Java. The cluster random sampling approach was used to choose the participants. The data analysis model employs the PLS (Partial Least Squares regression) analysis approach with the Smart PLS version 3.0 software. The findings of hypothesis testing indicate that there is no significant direct impact of strategic innovation on employee performance. Employee performance is directly influenced by job happiness. However, strategic innovation has an indirect impact on employee performance by influencing work happiness. This suggests that work happiness might establish a link between the impact of strategic innovation and employee performance.
The role of transformational leadership in enhancing Islamic work ethic and employee engagement Fatmah, Dinda; Putri , Karina Ananda; Rahmah, Mirhamida; Purnama, Chamdan; Hasani, Syaiful; Rahmah, Yusriyah; Rahmah, Zakiyah Zulfa
IQTISHADUNA: Jurnal Ilmiah Ekonomi Kita Vol 14 No 1 (2025): IQTISHADUNA: Jurnal Ilmiah Ekonomi Kita - June
Publisher : LPPM ISNJ Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46367/iqtishaduna.v14i1.2351

Abstract

Purpose – This study investigates the relationship between Islamic work ethic, job satisfaction, and employee engagement, with transformational leadership as a moderating variable. It aims to assess whether job satisfaction mediates the impact of Islamic work ethic on engagement and if transformational leadership enhances these effects. The research offers insights into how ethical values and leadership styles influence employee engagement at Brangkal Printing. Method – A quantitative approach with a cross-sectional survey design was used, involving all 75 employees at Brangkal Printing through total sampling. Data were gathered using a likert-scale questionnaire to measure Islamic work ethic, job satisfaction, transformational leadership, and employee engagement. The data analysis technique used in this study is partial least squares structural equation modeling (PLS-SEM). Findings – The results reveal that the Islamic work ethic does not directly influence employee engagement but positively impacts job satisfaction, which enhances engagement, confirming the mediating role of job satisfaction. Transformational leadership directly affects engagement but does not significantly moderate the relationships examined. Implications – This research highlights the significance of the Islamic work ethic in improving job satisfaction and engagement while highlighting the context-dependent nature of transformational leadership. It extends existing theories by emphasizing the influence of cultural and ethical values on workplace behavior. Organizations should enhance job satisfaction through a supportive work environment, fair compensation, and career development. Integrating Islamic values into leadership strategies can optimize employee motivation, commitment, and engagement, leading to better performance.
Evaluasi Dampak Bank Pembiayaan Rakyat Syariah (BPRS) Terhadap Pertumbuhan Dan Pengembangan UMKM Di Indonesia Purnama, Chamdan; Zulfa Rahmah, Zakiyah; Fatmah, Dinda; Rahmah, Mirhamida; Hasani, Syaiful; Rahmah, Yusriyah; Andriani; Alfaina Karem, Nahdya
Manajemen: Jurnal Ekonomi USI Vol 6 No 2 (2024): Vol. 6 No. 2 Tahun 2024
Publisher : Fakultas Ekonomi Universitas Simalungun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36985/fabzp258

Abstract

Penelitian ini berfokus pada Bank Pembiayaan Rakyat Syariah (BPRS) di Indonesia, dengan pengumpulan data yang dilakukan melalui situs web Otoritas Jasa Keuangan (OJK). Studi ini memanfaatkan data sekunder, seperti dokumen, catatan, atau laporan historis yang tersimpan dengan baik dalam arsip. Metode yang diterapkan meliputi kajian literatur dan diskusi. Hasil penelitian ini mengungkapkan bahwa BPRS telah sukses menerapkan manajemen yang efektif dalam mengelola rasio Dana Pihak Ketiga (DPK) terhadap pembiayaan, terutama untuk sektor UMKM. BPRS juga berhasil meraih tingkat kepercayaan yang tinggi dari masyarakat dalam pembiayaan UMKM, yang terlihat dari peningkatan jumlah pembiayaan yang disalurkan setiap tahunnya. Kondisi ini sejalan dengan pertumbuhan jumlah UMKM di Indonesia yang terus meningkat setiap tahunnya