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All Journal JUIMA : Jurnal Ilmu Manajemen Jurnal Penelitian dan Evaluasi pendidikan PEDAGOGIA Jurnal Manajemen Pelayanan Hotel Journal of Applied Management and Accounting Science (JAMAS) Jurnal PkM (Pengabdian kepada Masyarakat) Journal Research of Accounting Journal Research of Management Balance : Jurnal Akuntansi dan Manajemen Jurnal Bisnis dan Pemasaran Digital Journal Research of Management
Laras Oktaviani
Universitas Triatma Mulya
Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Other

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Journal : Journal Research of Management

 1 
Pengaruh Work Life Balance, Beban Kerja, Dan Lingkungan Kerja Terhadap Kepuasan Kerja Karyawan (Studi Pada Pt. Ciomas Adisatwa Di Kabupaten Badung) Ni Made Fitria Rahayu; Made Yudi Darmita; Laras Oktaviani
Journal Research of Management Vol. 6 No. 1 (2024): Desember
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jarma.2024.6128

Abstract

This research explores how work-life balance, workload, and work environment influence job satisfaction among employees at PT. Ciomas Adisatwa, Kabupaten Badung. Utilizing a complete sample of 60 employees through saturated sampling, the study employs quantitative analysis, including multiple regression with Y = 6.023 + 0.553X1 - 0.203X2 + 0.343X3 as the developed regression model. Results indicate a positive and significant effect of work-life balance and work environment on job satisfaction. In contrast, workload negatively impacts satisfaction. These factors together explain 57.2% of job satisfaction variability, with the remaining influenced by unexamined variables. Work-life balance emerges as the most influential factor. Keywords: work-life balance, workload, work environment, job satisfaction.
Pengaruh Personality, Emotional Intelligence, Dan Work Commitment Terhadap Kinerja Karyawan Di Anantara Seminyak Bali Resort Ni Putu Sukma Artadhi Sari; Laras Oktaviani
Journal Research of Management Vol. 6 No. 2 (2025): Juni
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jarma.2025.6242

Abstract

Employee performance is the result achieved by someone in accordance with relevant criteria within a certain period of time, thus enabling employee improvement and application. The work results obtained by employees show the level of performance of these employees. Personality, emotional intelligence, and work dedication are factors that need to be considered and practiced by employees in order to obtain high performance. The aim of this research is to evaluate the impact of work dedication, emotional intelligence, and personality at Anantara Seminyak Bali Resort. A quantitative approach was used in this research approach. There were ninety-three samples used. Census sampling was the method used. Validity and reliability test, traditional assumption test, multiple linear regression analysis, t test, determination analysis, and beta coefficient were the analysis approaches used. The regression model Y = -1.456 + 0.252X1 + 0.317X2 + 0.496X3 is featured in the research findings. The research results show that work commitment, emotional intelligence, and personality have a positive impact on employee performance. These three factors together account for 56% of the influence of personality, emotional intelligence, and work commitment on performance; while the remaining 44% is influenced by variables not included in this study.The work commitment variable has the strongest influence on employee performance at Anantara Seminyak Bali Resort because of its highest coefficient value of 0.496.
Pengaruh Kualitas Pelayanan, Inovasi Produk, Dan Online Customer Review Terhadap Kepuasan Pelanggan Di Restoran Joon Canggu Angelina Putu Debby Maharani; Saortua Marbun; Laras Oktaviani
Journal Research of Management Vol. 7 No. 1 (2025): Desember
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jarma.2025.7168

Abstract

This study aims to determine the effect of service quality, product innovation and online customer reviews on customer satisfaction. The population used those who have visited and returned and are at least 17 years old, is important for Joon Canggu Restaurant, with a sample of 100 respondents. The data analysis techniques used are Descriptive Statistical Analysis, Data Instrument Test, Classical Assumptions, Multiple Linear Regression, t, and Beta Coefficient. Based on the results of the study, it was found that service quality has a positive and significant effect on customer satisfaction, product innovation has a positive and significant effect on customer satisfaction, online customer reviews have a positive and significant effect on customer satisfaction, service quality, product innovation, online customer reviews have a positive and significant effect on customer satisfaction, and product innovation variables have a more dominant effect on customer satisfaction. The suggestions that can be given by the researcher are that Joon Canggu Restaurant is expected increase the speed in providing services, always apply cleanliness standards in the entire processing process properly, always try to make consumers feel satisfied.
Co-Authors Anak Agung Mayun Eka Dharma Angelina Putu Debby Maharani Dewi, Ni Nyoman Sri Rahayu Trisna Gde Herry Sugiarto Asana I Komang Gede Sugita Prameswara I Putu Suyoga Dharma I Wayan Sadia Karta , Ni Luh Putu Agustini Katerina Dewi Ramadani Khisya Wulandari Komang Fridagustina Adnantara Komang Krishna Yogantara Komang Sutriasa Triafna Made Yudi Darmita Makur, Bertoldus Mulyawan, Ida Bagus Ade Putra Ni Komang Sariasih Ni Made Dwi Surya Rahayu Ni Made Fitria Rahayu Ni Made Hartini Ni Made Mustini Ni Nyoman Sri Rahayu Trisna Dewi Ni Nyoman Wina Puspasari Ni Putu Dianita Safitri Ni Putu Dila Ristya Rahayu Ni Putu Sukma Artadhi Sari Nyoman Dantes Saortua Marbun Tari, Nirmala Tari, Nirmala Tari, Nirmala Tiara Kusuma Dewi Tiara Kusuma Dewi Wahyuni, Ni Luh Eka