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All Journal Jurnal Informasi dan Teknologi International Journal of Health, Economics, and Social Sciences (IJHESS) Cendikia: Jurnal Pendidikan dan Pengajaran
Deti Kurniati
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Computer Science & IT Economics, Econometrics & Finance Education Public Health Social Sciences

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Analysis of User Experience (UX) and User Interface (UI) on Digital Banking Applications to Increase Customer Satisfaction in Banten Province Nafiz Annas; Rezty Arizta Putri; Deti Kurniati; Reni, Reni; Gurruh Dwi Septano
International Journal of Health, Economics, and Social Sciences (IJHESS) Vol. 7 No. 2: April 2025
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/ijhess.v7i2.7459

Abstract

Digital transformation in the banking sector has brought convenience to financial transactions through mobile banking applications. However, the quality of User Experience (UX) and User Interface (UI) is still a challenge, especially for people with low digital literacy. This service activity aims to improve the understanding and skills of the community in Banten Province in using digital banking applications effectively and safely. The implementation method includes an initial survey, simulation-based training, focus group discussions (FGDs), pre-post test evaluations, and the formation of village digital communities. The participants consisted of MSME players, housewives, and students, with a total of 120 people. The results of the activity showed a significant improvement in the digital literacy aspect, where the participants' understanding score rose from 52.3% to 83.7%. As many as 88% of participants were able to complete digital transactions independently after the training. The focus on digital security also increased user trust in the app. FGD findings indicated the need for improvement in application design, particularly interface navigation, icon size, and language simplification. Community-based UX/UI recommendations have been compiled and submitted to partner banks. The outputs of the activity include scientific articles, service reports, and the formation of a digital community forum for banking application users. This activity proves that an educative and participatory approach is able to answer the challenges of banking digitalization in real terms. This program is expected to become a replication model in an effort to increase digital financial inclusion based on local needs.
Liquidity Risk Management in Corporate Finance: Strategies for Financial Resilience Andi Hepy Susanti; Waqiah; Agus Surya Bharmawan; Deti Kurniati; Iradat Rayhan Sofyan
Jurnal Informasi dan Teknologi 2025, Vol. 7, No. 2
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.vi0.681

Abstract

This study examines the effectiveness of KPI-based performance appraisal systems in improving employee performance within Indonesian non-profit organizations. Focusing on Dompet Dhuafa, Rumah Zakat, and BAZNAS, the research employs a qualitative multiple-case study approach to explore how KPI frameworks are designed, implemented, and perceived by employees and management. Data were collected through in-depth interviews, participatory observation, and document analysis, and analyzed thematically using Braun and Clarke’s six-step framework.The findings reveal that KPI systems play a crucial role in aligning individual performance with organizational missions, enhancing accountability, and motivating employees. They were found to improve task performance, contextual contributions such as teamwork and initiative, and adaptive performance, particularly in the use of digital tools and responsiveness to community needs. Employees also reported increased job satisfaction when KPIs were applied transparently and supported by constructive feedback mechanisms Nevertheless, the study identifies significant challenges in the implementation of KPI systems. These include rigid indicators that overlook intangible contributions, limited digital infrastructure, cultural barriers, and additional administrative burdens for employees. Despite these obstacles, strategies such as customizing KPI indicators, promoting participatory approaches, providing continuous feedback, leveraging external partnerships, and investing in capacity-building were found to enhance the effectiveness of KPI systems In conclusion, KPI-based appraisal systems have strengthened performance management in Dompet Dhuafa, Rumah Zakat, and BAZNAS. Their long-term success depends on balancing accountability with flexibility and ensuring that systems are responsive to the unique missions of non-profit organizations.
MENINGKATKAN KEMAMPUAN MOTORIK HALUS ANAK MALALUI KEGIATAN MELUKIS DENGAN JARI Deti Kurniati; Indra Zultiar; Elnawati
Cendikia: Jurnal Pendidikan dan Pengajaran Vol. 2 No. 3 (2024): Cendikia: Jurnal Pendidikan dan Pengajaran
Publisher : Cendikia: Jurnal Pendidikan dan Pengajaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.572349/cendikia.v2i3.1104

Abstract

Penelitian ini bertujuan untuk mengetahui proses pembelajaran serta hasil pembelajaran dalam meningkatakan kemampuan motorik halus anak melalui melukis dengan jari di SPS Melati V11 Kalapa Satangkal Kecamatan Ciracap. Jenis penelitian yang digunakan adalah Penelitian Tindakan Kelas (PTK). Partisipan dalam penelitan yaitu siswa PAUD Kelas B Melati VII Kalapa Satangkal Ciracap sukabumi tahun pelajaran 2023/2024 berjumlah 19 orang. Permasalahan penelitian ini yaitu mengenai perkembangan motorik halus, Alat pengumpulan data menggunakan tes dan lembar observasi. Hasil penelitian diduga bahwa latihan finger painting dapat menghasilkan gerakan yang terkoordinasi dengan baik pada anak dan juga dari hasil analisis data kuantitatif menunjukan bahwa dari pertemuan utama pada siklus I ke pertemuan selanjutnya dan pada siklus II terjadi peningkatan, dengan skor tertinggi 34 (77%) pada siswa kelompok B SPS Melati VII Kalapa Satangkal.
Co-Authors Agus Surya Bharmawan Andi Hepy Susanti Elnawati Gurruh Dwi Septano Indra Zultiar Iradat Rayhan Sofyan Nafiz Annas Reni Reni, Reni Rezty Arizta Putri Waqiah