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Journal : Journal of Computer System and Informatics (JoSYC)

Decision Support System for Platform Selection in E-Commerce Using the OWH-TOPSIS Method Wang, Junhai; Isnain, Auliya Rahman; Suryono, Ryan Randy; Rahmanto, Yuri; Mesran, Mesran; Setiawansyah, Setiawansyah
Journal of Computer System and Informatics (JoSYC) Vol 6 No 1 (2024): November 2024
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josyc.v6i1.5990

Abstract

Platforms in e-commerce are digital systems that allow online transactions to buy and sell products or services. E-commerce platforms also provide benefits for business actors because they are able to reach a wider market without geographical restrictions, while offering efficiency in business operations. The main problem in choosing a platform for e-commerce is often related to the sheer number of options available and the variety of criteria that must be considered. Criteria such as fees, platform popularity, transaction security, ease of use, features provided, as well as customer service support are important factors in determining the most suitable platform. The implementation of a decision support system to help select the optimal e-commerce platform by applying the OWH-TOPSIS method shows that this system can provide accurate and effective recommendations, so that it can be used as a reference for users in determining the e-commerce platform that suits their needs. The decision support system using the OWH-TOPSIS method provides an efficient and objective solution in the selection of e-commerce platforms. The results of the ranking of the best e-commerce platforms show that Platform D occupies the top position with the highest score value, which is 0.882. In second place is Platform E which obtained a score of 0.8599, followed by Platform A with a score of 0.8341.
Hybrid G2M Weighting and WASPAS Method for Business Partner Selection: A Decision Support Approach Wang, Junhai; Setiawansyah, Setiawansyah; Alita, Debby
Journal of Computer System and Informatics (JoSYC) Vol 6 No 3 (2025): May 2025
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josyc.v6i3.7229

Abstract

Choosing the right business partner is a crucial factor in the success and continuity of a company's operations. The main issue in selecting business partners is the complexity of balancing various interconnected and often conflicting factors. Another problem lies in the subjectivity and limitations of information. Evaluators or decision-makers may have differing views on the priority of criteria or the interpretation of the available data. This study proposes a hybrid method-based decision support system approach that combines G2M Weighting and WASPAS to address the challenges in complex and uncertain multi-criteria evaluations. The G2M method is used to objectively determine the weight of criteria based on geometric averages in gray environments, so as to be able to capture data variability and uncertainty. Furthermore, the WASPAS method is applied to calculate the final value and rank the alternative business partners based on a combination of additive and multiplicative approaches. The ranking chart for business partner selection using the G2M Weighting and WASPAS method shows that Partner G gets the highest score of 9.93E+03, followed by Partner A and Partner E who have the same score of 9.43E+03. Meanwhile, Partner D had the lowest score, which was 5.97E+03. This ranking of business partner selection shows that Partner G is the best choice as a business partner based on the evaluation method used. The results of the study show that this hybrid approach provides more accurate, stable, and comprehensive evaluation results than conventional methods. This approach can be an effective solution for companies in supporting the strategic decision-making process in choosing the best business partners.